Tier 2 Support Provided by Distributor. (1) Distributor shall log the calls received from Tier 1 Help Desk individuals.
Appears in 7 contracts
Samples: Education Institution Agreement, Education Institution Agreement, Higher Education Institution License Agreement
Tier 2 Support Provided by Distributor. (1) Distributor shall log the calls received from the Tier 1 Help Desk individuals.
Appears in 5 contracts
Samples: Enterprise License Agreement, Enterprise License Agreement, Enterprise License Agreement