Time Allotments. 18.01 The basis of time allotments for service will be current Nissan Canada flat rate manual for all customer pay / warranty work and repairs and policy adjustments involving Nissan Canada and the agreed upon accepted industry time guide (i.e. Xxxxxxx) for Customer pay in Service for vehicles in excess of five (5) years of age. In the Body Shop the accepted industry time guide shall be Xxxxxxxx for customer pay or the agreed upon contract price with insurance adjusters. 18.02 It is understood and agreed that in circumstances where combinations and/or overlaps reduce the time allotment and are missed by the Control Tower Operator, adjustments may be made by the Control Tower Operator, Service Manager or someone of equal or higher authority within a period of thirty (30) working days in the case of customer pay and within one hundred and twenty (120) working days in the case of warranty of the completion of the close of the work order. An explanation will be furnished by the Service Manager or someone of equal or higher authority. Notes attached to the R/O or placed on an R/O should be retained with that R/O. 18.03 It is understood and agreed that from time to time the Company may invoke Special Menu Pricing form time to time, over and above the manufacturer’s programs. The Company will meet with a committee of two (2) technicians, one of whom shall be a Committee person to discuss such changes / programs prior to implementation. In such cases, technicians will be paid based on the special time allotments. 18.04 Whenever possible, a work order or estimate will be provided before the job is started. 18.05 When time allotments are recognized mutually by the Company and the Union to be grossly inadequate, the Company agrees to continue its present practice of discussing these issues and /or writing to the manufacturer with respect to grossly inadequate warranty times.
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Samples: Collective Agreement, Collective Agreement, Collective Agreement
Time Allotments. 18.01 The basis of time allotments for service will be current Nissan Canada General Motors flat rate manual for all customer pay / warranty work and repairs and policy adjustments involving Nissan Canada General Motors and the agreed upon accepted industry time guide (i.e. Xxxxxxx) for Customer pay in Service for vehicles in excess of five (5) years of age. In the Body Shop the accepted industry time guide shall be Xxxxxxxx for customer pay or the agreed upon contract price with insurance adjusters.
18.02 It is understood and agreed that in circumstances where combinations and/or overlaps reduce the time allotment and are missed by the Control Tower Operator, adjustments may be made by the Control Tower Operator, Service Manager or someone of equal or higher authority within a period of thirty (30) working days in the case of customer pay and within one hundred and twenty (120) working days in the case of warranty of the completion of the close of the work order. An explanation will be furnished by the Service Manager or someone of equal or higher authority. Notes attached to the R/O or placed on an a R/O should be retained with that R/O.
18.03 It is understood and agreed that from time to time the Company may invoke Special Menu Pricing form time to time, over and above the manufacturer’s programs. The Company will meet with a committee of two (2) technicians, one of whom shall be a Committee person to discuss such changes / programs prior to implementation. In such cases, technicians will be paid based on the special time allotments.
18.04 Whenever possible, a work order or estimate will be provided before the job is started.
18.05 When time allotments are recognized mutually by the Company and the Union to be grossly inadequate, the Company agrees to continue its present practice of discussing these issues and /or writing to the manufacturer with respect to grossly inadequate warranty times.
Appears in 1 contract
Samples: Collective Bargaining Agreement