Time Control – Issue by Issue Sample Clauses

Time Control – Issue by Issue. 5.3.2.1. For any Baan functional issues raised by Client, OneNeck shall work to resolve each such issue for up to two (2) hours. 5.3.2.2. Upon reaching the two-hour limit for resolving any one issue, OneNeck shall contact Client’s designee to receive approval to continue the proposed resolution. 5.3.2.3. OneNeck shall contact Client’s designee at each two-hour interval to receive continued approval to resolve the issue.