Time of Service. Customer must make an appointment with Exasol to schedule Consulting Services. The appointment must be made at least four weeks before the planned service actions. Any changes to the appointment must also be communicated before the previously agreed-upon appointment. If no appointment has been agreed upon, Xxxxxxxx has no claim for the provision of the services. If Customer does not claim the services at the agreed-upon appointment, the claim to the agreed consulting services is forfeited. In this case, 80% of the agreed-upon Fee will be charged.
Appears in 7 contracts
Samples: Software License and Service Agreement, Software License and Service Agreement, Software License and Service Agreement
Time of Service. Customer must make an appointment with Exasol to schedule Consulting Services. The appointment must be made at least four weeks before the planned service actions. Any changes to the appointment must also be communicated before the previously agreed-upon appointment. If no appointment has been agreed upon, Xxxxxxxx Customer has no claim for the provision of the services. If Customer does not claim the services at the agreed-upon appointment, the claim to the agreed consulting services is forfeited. In this case, 80% of the agreed-upon Fee will be charged.
Appears in 5 contracts
Samples: Software License and Service Agreement, Software License and Service Agreement, Software License and Service Agreement
Time of Service. Customer must make an appointment with Exasol in order to schedule when the Consulting ServicesServices will be provided. The appointment must be made at least four weeks before the planned service actions. Any changes to the appointment must also be communicated before the previously agreed-upon appointment. If no appointment has been agreed upon, Xxxxxxxx has there exists no claim for the provision of the services. If Customer does not claim the services at the agreed-upon appointment, the claim to for execution of the agreed consulting services is forfeitedexpires. In this case, 80% of the agreed-upon Fee price will be charged.
Appears in 3 contracts
Samples: Software License and Service Agreement, Software License and Service Agreement, Software License and Service Agreement