Common use of To Obtain Service Clause in Contracts

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ . We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a approved to repair of Your Protected Device (if available, as determined by Us). For repairsDevice, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device Equipment will be provided to You. For If We cannot repair Your Protected Device, and if You mailed Your Protected Device, We will provide you with Replacement DevicesEquipment and the unrepaired Protected Device will not be sent back to you. If We cannot repair Your Protected Device, and You elected to visit an authorized repair location or to have an authorized repair technician come to Your location, We will provide you with Replacement Equipment, the unrepaired Protected Device will be made available to You for collection at the location You originally dropped it off at, and you will be responsible for mailing Us the unrepaired Protected Device using the prepaid return mailer as described below. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that the Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We provide You with Replacement Equipment, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ (“Service Request”). If Your Protected Equipment experiences a Warranty Malfunction, or Accidental Damage, You must may also file the a Service Request within sixty (60) days of via xxxxxxxxxx.xxxxx.xxx or by calling 0-000-000-0000. You may file a Service Request pursuant to AppleCare Services for Accidental Damage and/or Warranty Malfunction at any time during the FailureAppleCare Services Eligibility Period. All Accidental Damage Service Requests You file during the AppleCare Services Eligibility Period will be fulfilled pursuant to Apple Damage Fulfillment. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ . xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. In the event a Service Request for Screen Break Only is determined to require an All Other Damage repair, you will be required to pay a Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee for Screen Break Only that You paid and the applicable Repair Processing Fee for All Other Damage. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of Loss or Theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of If You need to file a Failure of a Protected DeviceClaim under this Service Contract, You may file a service request must obtain authorization by calling the Administrator at 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ (“Service Request”). You must file the Service Request within sixty (60) days of the Failureby visiting xxx.xxxxxxxxxx.xxx. If Your Service Request You need authorization when the Administrator’s office is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairsclosed, You may mailobtain prior authorization by visiting any time. Failure to obtain prior authorization may result in non-in Your Protected Device, or payment. CANCELLATION is amended as follows: Any refund may choose be credited to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location any outstanding balance of Your selection (account and the excess, if available in Your areaany, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ . We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided returned to You. For Replacement DevicesIf any refund due to You is not paid within 45 days after the return of the service contract to Us we will pay 10% interest on the refund for every 30 days that the refund is not issued to You. Arizona: LIMIT OF LIABILITY is amended as follows: in addition to that which is noted above, neither we nor the administrator nor the retailer shall be liable for any incidental or consequential damages; including but not limited to: property damage, lost time, lost data, or lost income/wages resulting from the failure of or damage to any covered product or component thereof, regardless of whether such failure or damage is covered under the provisions of this contract, or from delays in service or the inability to render service, or resulting from the unavailability of repair or replacement parts/components/items or inability to provide exact match replacement, or if the information provided by You cannot be verified as accurate or is found to be deceptively inaccurate; including any inherent product flaws. IMPORTANT EXCLUSIONS - We shall not provide coverage only for those specifically listed items in the “IMPORTANT EXCLUSIONS” section which occurred while owned by You. "Pre- existing conditions" definition is deleted and replaced with: If the information provided by You cannot be verified as accurate or is found to be deceptively inaccurate. CANCELLATION is amended as follows: The Provider may only cancel this Service Contract for fraud by You, material misrepresentation by You, nonpayment by You or a substantial breach of duties by You relating to the covered property or its use. In no event will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device as a condition of approval of Your Service Requestany claims incurred or paid be deducted from any refund.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a approved to repair of Your Protected Device (if available, as determined by Us). For repairsDevice, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device Equipment will be provided to You. For If We cannot repair Your Protected Device, and if You mailed Your Protected Device, We will provide you with Replacement DevicesEquipment and the unrepaired Protected Device will not be sent back to you. If We cannot repair Your Protected Device, and You elected to visit an authorized repair location or to have an authorized repair technician come to Your location, We will provide You with Replacement Equipment, the unrepaired Protected Device will be made available to You for collection at the location You originally dropped it off at, and You will be responsible for mailing Us the unrepaired Protected Device using the prepaid return mailer as described below. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that the Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We provide You with Replacement Equipment, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a approved to repair of Your Protected Device (if available, as determined by Us). For repairsDevice, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device Equipment will be provided to You. For If We cannot repair Your Protected Device, and if You mailed Your Protected Device, We will provide you with Replacement DevicesEquipment and the unrepaired Protected Device will not be sent back to you. If We cannot repair Your Protected Device, and You elected to visit an authorized repair location or to have an authorized repair technician come to Your location, We will provide You with Replacement Equipment, the unrepaired Protected Device will be made available to You for collection at the location You originally dropped it off at, and You will be responsible for mailing Us the unrepaired Protected Device using the prepaid return mailer as described below. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that the Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We provide You with Replacement Equipment, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ www. Xxxxxxxxxxxxxxxxx.xxx/xxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You upon payment of the Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee that You paid and the applicable Replacement Processing Fee. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that the Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We make available the option to repair Your Protected Device, You may choose to receive Replacement Equipment instead of repairing Your Protected Device upon payment of the Replacement Processing Fee. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxxxx://xxxxxxx.xxxxxxxx.xxx/rogers/ (“Service Request”). If Your Protected Equipment experiences a Warranty Malfunction, or Accidental Damage, You must may also file the a Service Request within sixty (60) days of via xxxxxxxxxx.xxxxx.xxx or by calling 0-000-000-0000. You may file a Service Request pursuant to AppleCare Services for Accidental Damage and/or Warranty Malfunction at any time during the FailureAppleCare Services Eligibility Period. All Accidental Damage Service Requests You file during the AppleCare Services Eligibility Period will be fulfilled pursuant to Apple Damage Fulfillment. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ . xxxxx://xxxxxxx.xxxxxxxx.xxx/rogers/. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. In the event a Service Request for Screen Break Only is determined to require an All Other Damage repair, you will be required to pay a Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee for Screen Break Only that You paid and the applicable Repair Processing Fee for All Other Damage. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of Loss or Theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a approved to repair of Your Protected Device (if available, as determined by Us). For repairsDevice, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device Equipment will be provided to You. For If We cannot repair Your Protected Device, and if You mailed Your Protected Device, We will provide you with Replacement DevicesEquipment and the unrepaired Protected Device will not be sent back to you. If We cannot repair Your Protected Device, and You elected to visit an authorized repair location or to have an authorized repair technician come to Your location, We will provide you with Replacement Equipment, the unrepaired Protected Device will be made available to You for collection at the location You originally dropped it off at, and you will be responsible for mailing Us the unrepaired Protected Device using the prepaid return mailer as described below. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that the Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We provide You with Replacement Equipment, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You upon payment of the Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee that You paid and the applicable Replacement Processing Fee. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We make available the option to repair Your Protected Device, You may choose to receive Replacement Equipment instead of repairing Your Protected Device upon payment of the Replacement Processing Fee. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request. In Québec, loss or theft is not a covered Failure.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxxxx://xxxxxxx.xxxxxxxx.xxx/freedommobile/ (“Service Request”). If Your Protected Equipment experiences a Warranty Malfunction, or Accidental Damage Failure, You must may also file the a Service Request within sixty (60) days of via xxxxxxxxxx.xxxxx.xxx or by calling 0-000-000-0000. You may file a Service Request pursuant to AppleCare Services for Accidental Damage Failure and/or Warranty Malfunction at any time during the FailureAppleCare Services Eligibility Period. All Accidental Damage Failure Service Requests You file during the AppleCare Services Eligibility Period will be fulfilled pursuant to Apple Damage Fulfillment. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxxxx://xxxxxxx.xxxxxxxx.xxx/freedommobile/ . We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. In the event a Service Request for Screen Break Only is determined to require an All Other Damage repair, you will be required to pay a Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee for Screen Break Only that You paid and the applicable Repair Processing Fee for All Other Damage. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FINANCING FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of Loss or Theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ . We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. In the event a Service Request for Screen Break Only is determined to require an All Other Damage repair, you will be required to pay a Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee for Screen Break Only that You paid and the applicable Repair Processing Fee for All Other Damage. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of Loss or Theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You upon payment of the Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee that You paid and the applicable Replacement Processing Fee. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that the Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We make available the option to repair Your Protected Device, You may choose to receive Replacement Equipment instead of repairing Your Protected Device upon payment of the Replacement Processing Fee. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/XXXX (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a approved to repair of Your Protected Device (if available, as determined by Us). For repairsDevice, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/XXXX. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device Equipment will be provided to You. For If We cannot repair Your Protected Device, and if You mailed Your Protected Device, We will provide you with Replacement DevicesEquipment and the unrepaired Protected Device will not be sent back to you. If We cannot repair Your Protected Device, and You elected to visit an authorized repair location or to have an authorized repair technician come to Your location, We will provide You with Replacement Equipment, the unrepaired Protected Device will be made available to You for collection at the location You originally dropped it off at, and You will be responsible for mailing Us the unrepaired Protected Device using the prepaid return mailer as described below. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that the Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We provide You with Replacement Equipment, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/XXXX (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/XXXX. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. In the event a Service Request for Screen Break Only is determined to require an All Other Damage repair, you will be required to pay a Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee for Screen Break Only that You paid and the applicable Repair Processing Fee for All Other Damage. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of Loss or Theft) as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/XXXX (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/XXXX. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxxxx://xxxxxxx.xxxxxxxx.xxx/freedommobile/ (“Service Request”). If Your Protected Equipment experiences a Warranty Malfunction, or Accidental Damage Failure, You must may also file the a Service Request within sixty (60) days of via xxxxx://xxxxxxx.xxxxx.xxx/ or by calling 0-000-000-0000. You may file a Service Request pursuant to AppleCare Services for Accidental Damage Failure and/or Warranty Malfunction at any time during the FailureAppleCare Services Eligibility Period. All Accidental Damage Failure Service Requests You file during the AppleCare Services Eligibility Period will be fulfilled pursuant to Apple Damage Fulfillment. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ . xxxxx://xxxxxxx.xxxxxxxx.xxx/freedommobile/. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. In the event a Service Request for Screen Break Only is determined to require an All Other Damage repair, you will be required to pay a Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee for Screen Break Only that You paid and the applicable Repair Processing Fee for All Other Damage. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FINANCING FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device as a condition of approval of Your Service Request.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You upon payment of the Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee that You paid and the applicable Replacement Processing Fee. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We make available the option to repair Your Protected Device, You may choose to receive Replacement Equipment instead of repairing Your Protected Device upon payment of the Replacement Processing Fee. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request. In Québec, loss or theft is not a covered Failure. Processing Fees. A nonrefundable Processing Fee, plus applicable taxes, applies to each approved Service Request; except that You may file—at no cost to You—up to one Service Request for repair of glass breakage only (with no other defects or evidence of Failure present). The Processing Fee will be collected from you prior to fulfilling Your approved Service Request. If the Protected Device has additional damage or Failure(s) beyond glass breakage, You will be charged the applicable Processing Fee. A complete list of Eligible Devices and their device tier are available at xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxxxx or by calling 0-000-000-0000.

To Obtain Service. In the event of a Failure of a Protected Device, You may file a service request by calling 0-000-000-0000 or online at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxx (“Service Request”). You must file the Service Request within sixty (60) days of the Failure. If Your Service Request is approved, We will offer you Replacement Equipment or a repair of Your Protected Device (if available, as determined by Us). For repairs, You may mail-in Your Protected Device, or may choose to visit an authorized repair location (if available in Your area, as determined by Us), or an authorized repair technician may come to a location of Your selection (if available in Your area, as determined by Us). Additional information on repair is available at xxxxx://xxxxxxx.xxxxxxxx.xxx/xxxxxx/ xxx.Xxxxxxxxxxxxxxxxx.xxx/xxxx. We are not responsible for any loss of data, personal or otherwise, on Your Protected Device that may occur during the repair process. If you have a Protected Device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location or technician available, or We determine that a replacement is necessary, We will contact You informing You that a Replacement Device will be provided to You upon payment of the Service Request Conversion Fee. The Service Request Conversion Fee is the difference between the applicable Repair Processing Fee that You paid and the applicable Replacement Processing Fee. If You elect not to pay the Service Request Conversion Fee, the Protected Device will not be repaired and will be returned to You by mail if You originally mailed in Your Protected Device, or will be made available to You for collection at the location You originally dropped it off at, and the Processing Fee You paid will be refunded to You. If You do not collect Your Protected Device within thirty (30) days from the date You are first notified that Protected Device is available for collection, after that time, We will return the Protected Device to You by mail. If We make available the option to repair Your Protected Device, You may choose to receive Replacement Equipment instead of repairing Your Protected Device upon payment of the Replacement Processing Fee. For Replacement Devices, We will ship the Replacement Device the next business day, where and when available. We may provide You with the option to receive the Replacement Equipment the same day Your Service Request is completed for an additional fee, where and when available, in Our sole discretion. WE MAY REQUIRE, AS A CONDITION OF APPROVAL OF YOUR SERVICE REQUEST, THAT YOU PROVIDE PROOF OF PURCHASE OR LEASE FOR THE PROTECTED DEVICE AND/OR YOUR GOVERNMENT ISSUED PHOTO I.D. OR OTHER DOCUMENTATION OR INFORMATION AS REASONABLY NECESSARY TO ESTABLISH YOUR RIGHT TO SERVICE WITHIN SIXTY (60) DAYS FROM THE DATE OF THE REQUEST. We also retain the right to inspect the Protected Device (except in cases of loss or theft) as a condition of approval of Your Service Request. In Québec, loss or theft is not a covered Failure.