TRAINING AND OTHER SERVICES. 3.1. If requested by the LICENSEE, PerfectForms may at its standard fees and charges (including expenses) from time to time provide training courses in the use of the Software and other agreed services. Training may be provided at a mutually agreeable predefined location or may be delivered virtually upon mutual agreement of the LICENSEE and PerfectForms 3.2. PerfectForms will use reasonable efforts to train the LICENSEE's nominated employees in the subject matter of a particular training course but does not guarantee any resultant level of competence of any such trainee 3.3. The LICENSEE will ensure that its employees using the Software are trained to a sufficient level to enable them to use it competently 3.4. Once a date for training an employee or for the provision of services has been agreed by the LICENSEE and PerfectForms then both parties will take all reasonable steps to prevent that date being cancelled or postponed. In the event that the date for a course or for the provision of services is cancelled or postponed by the LICENSEE for any reason the following charges shall apply 3.4.1. If the course or provision of services is cancelled or postponed within 2 working days of the agreed date there will be payable by the LICENSEE a charge calculated at 100% of the course fees or PerfectForms’ fees otherwise chargeable for the services on that date 3.4.2. If the course or provision of services is cancelled between 3 and 5 working days of the agreed date there will be payable by the LICENSEE a charge calculated at 50% of the course fees or PerfectForms’ fees otherwise chargeable for the services on that date 3.4.3. If the course or provision of services is cancelled between 6 and 10 working days of the agreed date there will be payable by the LICENSEE a charge calculated at 25% of the course fees or PerfectForms’ fees otherwise chargeable for the services on that date 3.5. PerfectForms reserves the right to cancel or postpone any course or provision of services in the event of circumstances beyond its control, in which case its liability will be limited to refunding any fees paid in respect of the delivery of that course or the services on that date
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Samples: Support and Maintenance Agreement, Support and Maintenance Agreement, Support and Maintenance Agreement
TRAINING AND OTHER SERVICES. 3.1. If requested by the LICENSEE, PerfectForms may PerfectApps, Inc. may, at its standard fees and charges (including expenses) from time to time time, provide training courses in the use of the Software and other agreed services. Training may be provided at a mutually agreeable predefined location or may be delivered virtually upon mutual agreement of the LICENSEE and PerfectFormsPerfectApps, Inc.
3.2. PerfectForms PerfectApps, Inc. will use reasonable efforts to train the LICENSEE's nominated employees in the subject matter of a particular training course but does not guarantee any resultant level of competence of any such trainee
3.3. The LICENSEE will ensure that its employees using the Software are trained to a sufficient level to enable them to use it competently
3.4. Once a date for training an employee or for the provision of services has been agreed by the LICENSEE and PerfectForms PerfectApps, Inc., then both parties will take all reasonable steps to prevent that date from being cancelled canceled or postponed. In the event that the date for a course or for the provision of services is cancelled canceled or postponed by the LICENSEE for any reason reason, the following charges shall apply
3.4.1. If the course or provision of services is cancelled canceled or postponed within 2 working days of the agreed date date, there will be payable by the LICENSEE a charge calculated at 100% of the course fees or PerfectFormsPerfectApps, Inc.’ fees otherwise chargeable for the services on that date
3.4.2. If the course or provision of services is cancelled canceled between 3 and 5 working days of the agreed date there will be payable by the LICENSEE a charge calculated at 50% of the course fees or PerfectFormsPerfectApps, Inc.’ fees otherwise chargeable for the services on that date
3.4.3. If the course or provision of services is cancelled canceled between 6 and 10 working days of the agreed date there will be payable by the LICENSEE a charge calculated at 25% of the course fees or PerfectFormsPerfectApps, Inc.’ fees otherwise chargeable for the services on that date
3.5. PerfectForms PerfectApps, Inc. reserves the right to cancel or postpone any course or provision of services in the event of circumstances beyond its control, in which case its liability will be limited to refunding any fees paid in respect of the delivery of that course or the services on that date
Appears in 1 contract
Samples: Support and Maintenance Agreement