Transferring to another Retailer in a Last Resort Event. If you transfer to another Retailer in a Last Resort Event, we will provide your personal details to that Retailer. Your energy supply will not be disconnected, and this Contract will be automatically cancelled and we will not charge you any disconnection, connection fee or exit fee. You must pay us all outstanding amounts owing and for any energy consumed at your Supply Address up until the date of the Last Resort Event.
