Common use of Troubleshooting; Notice to Users Clause in Contracts

Troubleshooting; Notice to Users. If the Publisher Hosting Services are unable to establish a connection to Xbox Live, then Publisher will work with Microsoft to troubleshoot the cause of the problem and diligently work to fix any such problem. During any time in which a Software Title or any Publisher Hosted Online Content using the Publisher Hosting Services are unable to establish a connection to the Publisher Hosting Services, then Publisher will display the appropriate message to the Xbox Live User in accordance with the Xbox 360 Publisher Guide.

Troubleshooting; Notice to Users. If the Publisher Hosting Services or the Web Portal are unable to establish a connection connect to and properly interoperate with Xbox LiveLIVE, then Publisher will diligently work with Microsoft (subject to the availability of Microsoft resources, in Microsoft’s discretion) to troubleshoot the cause of the problem problem, and Publisher will diligently work to fix any such problem. During any time in which a Software Title Title, any Hosted Content that uses the Hosting Services, or any Publisher Hosted Online Content using the Publisher Hosting Services are Web Portal is unable to establish a connection to the Publisher Hosting Services, then Publisher will must display the appropriate message to the Xbox Live LIVE User in accordance with the Xbox 360 Publisher Guide.

Troubleshooting; Notice to Users. If the Publisher Hosting Services are unable to establish a connection to Xbox Live, then Publisher will work with Microsoft to troubleshoot the cause of the problem and diligently work to fix any such problem. During any time in which a Software Title or any Publisher Hosted Online Content using the Publisher Hosting Services are unable to establish a connection to the Publisher Hosting Services, then Publisher will display the appropriate message to the Xbox Live User in accordance with the Xbox 360 Publisher Guide. * Confidential portion omitted and filed separately with the Securities and Exchange Commission.

Troubleshooting; Notice to Users. If the Publisher Hosting Services or the Web Portal are unable to establish a connection connect to and properly interoperate with Xbox LiveLIVE, then Publisher will diligently work with Microsoft (subject to the availability of Microsoft resources, in Microsoft's discretion) to troubleshoot the cause of the problem problem, and Publisher will diligently work to fix any such problem. During any time in which a Software Title Title, any Hosted Content that uses the Hosting Services, or any Publisher Hosted Online Content using the Publisher Hosting Services are Web Portal is unable to establish a connection to the Publisher Hosting Services, then Publisher will must display the appropriate message to the Xbox Live LIVE User in accordance with the Xbox 360 Publisher Guide.