Common use of Troubleshooting; Notice to Users Clause in Contracts

Troubleshooting; Notice to Users. If the Publisher Hosting Services are unable to establish a connection to Xbox Live, then Publisher will work with Microsoft to troubleshoot the cause of the problem and diligently work to fix any such problem. During any time in which a Software Title or any Publisher Hosted Online Content using the Publisher Hosting Services are unable to establish a connection to the Publisher Hosting Services, then Publisher will display the appropriate message to the Xbox Live User in accordance with the Xbox 360 Publisher Guide.

Appears in 4 contracts

Samples: 360 Publisher License Agreement (Majesco Entertainment Co), 360 Publisher License Agreement (Take Two Interactive Software Inc), 360 Publisher Licensing Agreement (Activision Inc /Ny)

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Troubleshooting; Notice to Users. If the Publisher Hosting Services or the Web Portal are unable to establish a connection connect to and properly interoperate with Xbox LiveLIVE, then Publisher will diligently work with Microsoft (subject to the availability of Microsoft resources, in Microsoft’s discretion) to troubleshoot the cause of the problem problem, and Publisher will diligently work to fix any such problem. During any time in which a Software Title Title, any Hosted Content that uses the Hosting Services, or any Publisher Hosted Online Content using the Publisher Hosting Services are Web Portal is unable to establish a connection to the Publisher Hosting Services, then Publisher will must display the appropriate message to the Xbox Live LIVE User in accordance with the Xbox 360 Publisher Guide.

Appears in 2 contracts

Samples: 360 Publisher License Agreement (Soul & Vibe Interactive Inc.), Services Terms) (Take Two Interactive Software Inc)

Troubleshooting; Notice to Users. If the Publisher Hosting Services are unable to establish a connection to Xbox Live, then Publisher will work with Microsoft to troubleshoot the cause of the problem and diligently work to fix any such problem. During any time in which a Software Title or any Publisher Hosted Online Content using the Publisher Hosting Services are unable to establish a connection to the Publisher Hosting Services, then Publisher will display the appropriate message to the Xbox Live User in accordance with the Xbox 360 Publisher Guide. * Confidential portion omitted and filed separately with the Securities and Exchange Commission.

Appears in 1 contract

Samples: Licensing Agreement (THQ Inc)

Troubleshooting; Notice to Users. If the Publisher Hosting Services or the Web Portal are unable to establish a connection connect to and properly interoperate with Xbox LiveLIVE, then Publisher will diligently work with Microsoft (subject to the availability of Microsoft resources, in Microsoft's discretion) to troubleshoot the cause of the problem problem, and Publisher will diligently work to fix any such problem. During any time in which a Software Title Title, any Hosted Content that uses the Hosting Services, or any Publisher Hosted Online Content using the Publisher Hosting Services are Web Portal is unable to establish a connection to the Publisher Hosting Services, then Publisher will must display the appropriate message to the Xbox Live LIVE User in accordance with the Xbox 360 Publisher Guide.

Appears in 1 contract

Samples: 360 Publisher License Agreement (THQ Inc)

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Troubleshooting; Notice to Users. If the Publisher Hosting Services are unable to establish a connection to Xbox Live, then Publisher will work with Microsoft to troubleshoot the cause of the problem and diligently work to fix any such problem. During any time in which a Software Title or any Publisher Hosted Online Content using the Publisher Hosting Services are unable to Portions of this Exhibit were omitted and have been filed separately with the Secretary of the Commission pursuant to the Company’s application requesting confidential treatment under Rule 24b-2 of the Securities Exchange Act of 1934. establish a connection to the Publisher Hosting Services, then Publisher will display the appropriate message to the Xbox Live User in accordance with the Xbox 360 Publisher Guide.

Appears in 1 contract

Samples: 360 Publisher License Agreement (Majesco Entertainment Co)

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