Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project related items. Contract Management o Validates contract compliance throughout the project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs for acceptance by City of Xxxxxxxx Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Xxxxxxxx Project Manager(s) to plan and schedule project timelines to achieve on‐time implementation Implementation Management o Tightly manages Scope and budget of project; establishes process and approval matrix with the City of Xxxxxxxx to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx any items that may negatively impact the outcomes of the project o Collaborates with the City of Marianna’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx and Tyler, in understanding the goals, objectives, current status and health of the project Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all modules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
Appears in 1 contract
Samples: Software as a Service Agreement
Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the projectProject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project Project related items. • Contract Management o Validates contract compliance throughout the project Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs sign-offs for acceptance by City of Xxxxxxxx Fort Xxxxxx Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Xxxxxxxx Fort Xxxxxx Project Manager(s) to plan and schedule project timelines to achieve on‐time on-time implementation • Implementation Management o Tightly manages Scope and budget of projectProject; establishes process and approval matrix with the City of Xxxxxxxx Fort Xxxxxx to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx Fort Xxxxxx and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx Fort Xxxxxx any items that may negatively impact the outcomes of the project Project o Collaborates with the City of MariannaFort Lupton’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx Fort Xxxxxx and TylerXxxxx, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all modulesapplications, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
Appears in 1 contract
Samples: Contract No.: 2016 0054
Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project related items. • Contract Management o Validates contract compliance throughout the project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs for acceptance by City of Xxxxxxxx Humboldt County Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Xxxxxxxx Humboldt County Project Manager(s) to plan and schedule project timelines to achieve on‐time implementation • Implementation Management o Tightly manages Scope and budget of project; establishes process and approval matrix with the City of Xxxxxxxx Humboldt County to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx Humboldt County and Tyler Xxxxx and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx Humboldt County any items that may negatively impact the outcomes of the project o Collaborates with the City of MariannaHumboldt County’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx Humboldt County and TylerXxxxx, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(sXxxxx xxxxxxx(s) o Identifies and coordinates all Tyler resources across all modules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler Xxxxx developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
Appears in 1 contract
Samples: License and Services Agreement
Tyler Project Manager. The Tyler Project Manager(sproject manager(s) provides oversight of the projectProject, coordination of resources between departments, management of the project budget Project schedule and schedulebudget, effective risk and issue management, and is the primary point of contact for all project Project related items. • Contract Management o Validates contract compliance throughout the project Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs sign-offs for acceptance by City of Xxxxxxxx Project Manager(sTown project manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project Project tasks and resource requirements o Develops initial project schedule and full scale Project Plan schedule o Collaborates with City of Xxxxxxxx Project Manager(sTown project manager(s) to plan and schedule project Project timelines to achieve on‐time on-time implementation • Implementation Management o Tightly manages Scope and budget of projectProject; establishes process and approval matrix with the City of Xxxxxxxx Town to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx Town and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx Town any items that may negatively impact the outcomes of the project Project o Collaborates with the City of MariannaTown’s Project Manager(sproject manager(s) to establish key business drivers and success indicators that will help to govern project Project activities and key decisions to ensure a quality outcome of the project Project o Sets a routine communication plan that will aide all project Project team members, of both the City of Xxxxxxxx Town and Tyler, in understanding the goals, objectives, current status and health of the project Project • Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all modules, Phases, and activities including development, conversions, formsForms, installationInstallation, reportsReporting, implementation, and billing o Provides direction and support to project Project team o Builds partnerships among the various stakeholders, negotiating authority to move the project Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd third party providers to align activities with ongoing project Project tasks
Appears in 1 contract
Samples: License and Services Agreement
Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the projectProject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project Project related items. Contract Management o Validates contract compliance throughout the project Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs for acceptance by City of Xxxxxxxx County Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Xxxxxxxx County Project Manager(s) to plan and schedule project timelines to achieve on‐time implementation Implementation Management o Tightly manages Scope and budget of projectProject; establishes process and approval matrix with the City of Xxxxxxxx County to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx County and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx County any items that may negatively impact the outcomes of the project Project o Collaborates with the City of MariannaCounty’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx County and Tyler, in understanding the goals, objectives, current status and health of the project Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all modulesapplications, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
Appears in 1 contract
Samples: Software as a Service Agreement
Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project related items. • Contract Management o Validates contract compliance throughout the project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs sign-offs for acceptance by City of Xxxxxxxx Sand Springs Municipal Court Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Xxxxxxxx Sand Springs Municipal Court Project Manager(s) to plan and schedule project timelines to achieve on‐time on-time implementation • Implementation Management o Tightly manages Scope and budget of project; establishes process and approval matrix with the City of Xxxxxxxx Sand Springs Municipal Court to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx Sand Springs Municipal Court and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx Sand Springs Municipal Court any items that may negatively impact the outcomes of the project o Collaborates with the City of MariannaSand Springs Municipal Court’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx Sand Springs Municipal Court and Tyler, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all modules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
Appears in 1 contract
Samples: Software as a Service Agreement
Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project related items. • Contract Management o Validates contract compliance throughout the project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs for acceptance by City of Xxxxxxxx Flowery Branch, GA Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Xxxxxxxx Flowery Branch, GA Project Manager(s) to plan and schedule project timelines to achieve on‐time implementation • Implementation Management o Tightly manages Scope and budget of project; establishes process and approval matrix with the City of Xxxxxxxx Flowery Branch, GA to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx Flowery Branch, GA and Tyler Xxxxx and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx Flowery Branch, GA any items that may negatively impact the outcomes of the project o Collaborates with the City of MariannaFlowery Branch, GA’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx Flowery Branch, GA and TylerXxxxx, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(sXxxxx xxxxxxx(s) o Identifies and coordinates all Tyler resources across all modules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler Xxxxx developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
Appears in 1 contract
Samples: Software as a Service Agreement
Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the projectProject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project Project related items. • Contract Management o Validates contract compliance throughout the project Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs sign-offs for acceptance by City of Xxxxxxxx County Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full full-scale Project Plan o Collaborates with City of Xxxxxxxx County Project Manager(s) to plan and schedule project timelines to achieve on‐time on-time implementation • Implementation Management o Tightly manages Scope and budget of projectProject; establishes process and approval matrix with the City of Xxxxxxxx County to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx County and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx County any items that may negatively impact the outcomes of the project Project o Collaborates with the City of MariannaCounty’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project Project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx County and Tyler, in understanding the goals, objectives, current status and health of the project Project • Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all modulesApplications, Phases, and activities including development, conversions, formsForms, installationInstallation, reportsReports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
5.1.4 Tyler Implementation Consultant • Completes tasks as assigned by the Tyler Project Manager(s) • Performs problem solving and troubleshooting • Follows up on issues identified during sessions • Documents activities for on site services performed by Tyler • Provides conversion Validation and error resolution assistance • Recommends guidance for testing Forms and Reports • Tests software functionality with the County following configuration • Assists during Production Cutover process and provides production support until the County transitions to Tyler Support • Provides product related education • Effectively facilitates training sessions and discussions with County and Tyler staff to ensure adequate discussion of the appropriate agenda topics during the allotted time • Conducts training (configuration, process, conversion Validation) for Power Users and the County’s designated trainers for End Users • Clearly documents homework tasks with specific due dates and owners, supporting and reconciling with the final Project Plan • Keeps Tyler Project Manager(s) proactively apprised of any and all issues which may result in the need for additional training, change in schedule, change in process decisions, or which have the potential to adversely impact the success of the Project prior to taking action
5.1.5 Tyler Sales • Provide sales background information to Implementation during project initiation • Support Sales transition to Implementation • Provide historical information, as needed, throughout implementation
5.1.6 Tyler Software Support • Manages incoming client issues via phone, email, and online customer incident portal • Documents and prioritizes issues in Tyler’s Customer Relationship Management (CRM) system • Provides issue analysis and general product guidance • Tracks issues and tickets to timely and effective resolution • Identifies options for resolving reported issues • Reports and escalates defects to Tyler Development • Communicates with the County on the status and resolution of reported issues
5.1.7 Tyler SaaS Technicians • Provides maintenance of hosted server hardware, operating system, and Software Upgrades • Provides IT-related services for server environment • Provides remote technical assistance and tracks issues • Provides systems management and disaster recovery services within hosting services • Adds new County users; SaaS determines user names incorporating a unique client identifier and user initials • Performs Tyler Software Upgrades through coordination with the County
5.1.8 Tyler Data Conversion Experts • Validates customer data files are in proper format • Develops customized conversion programs to convert Legacy System data into the Tyler database for production use according to defined mapping • Provides error Reports on unsupported data conditions and the merging or normalization of data fields • Assists the County with understanding and interpreting error Reports • Performs changes and corrections to customized conversion programs as the County discovers data anomalies and exception conditions
5.1.9 Tyler Development • Programs and incorporates Modification(s) per the specifications into the base product • Performs internal quality assurance by developing technical and help documentation • Provides software updates and defect fixes
Appears in 1 contract
Samples: Software as a Service Agreement
Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project related items. Contract Management o Validates contract compliance throughout the project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs for acceptance by City of Xxxxxxxx SBCPCD Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Xxxxxxxx SBCPCD Project Manager(s) to plan and schedule project timelines to achieve on‐time implementation Implementation Management o Tightly manages Scope and budget of project; establishes process and approval matrix with the City of Xxxxxxxx SBCPCD to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx SBCPCD and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx SBCPCD any items that may negatively impact the outcomes of the project o Collaborates with the City of MariannaSBCPCD’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx SBCPCD and Tyler, in understanding the goals, objectives, current status and health of the project Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all modules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
Appears in 1 contract
Samples: License and Services Agreement
Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the projectProject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project Project related items. Contract Management o Validates contract compliance throughout the project Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs for acceptance by City of Xxxxxxxx Elizabeth City, NC Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Xxxxxxxx Elizabeth City, NC Project Manager(s) to plan and schedule project timelines to achieve on‐time implementation Implementation Management o Tightly manages Scope and budget of projectProject; establishes process and approval matrix with the City of Xxxxxxxx Elizabeth City, NC to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx Elizabeth City, NC and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx Elizabeth City, NC any items that may negatively impact the outcomes of the project Project o Collaborates with the City of MariannaXxxxxxxxx City, NC’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx Elizabeth City, NC and Tyler, in understanding the goals, objectives, current status and health of the project Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all modulesapplications, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
Appears in 1 contract
Samples: License and Services Agreement
Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all project related items. • Contract Management o Validates contract compliance throughout the project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign‐offs for acceptance by City of Xxxxxxxx Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Xxxxxxxx Project Manager(s) to plan and schedule project timelines to achieve on‐time implementation • Implementation Management o Tightly manages Scope and budget of project; establishes process and approval matrix with the City of Xxxxxxxx Marianna to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Xxxxxxxx and Tyler Xxxxx and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Xxxxxxxx any items that may negatively impact the outcomes of the project o Collaborates with the City of MariannaXxxxxxxx’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Xxxxxxxx and TylerXxxxx, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(sXxxxx xxxxxxx(s) o Identifies and coordinates all Tyler resources across all modules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the project forward o Manages the appropriate assignment and timely completion of tasks as defined in the project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler Xxxxx developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks
Appears in 1 contract
Samples: Software as a Service Agreement