Types of Complaints. 1. Formal Complaint: A formal complaint made against a faculty member must be reduced to writing and signed by the complainant. The complaint will be called to the attention of the faculty member and AHE within 10 contract days of the complaint being submitted to the Employer. When the Executive Director of Human Resources reviews the complaint and determines an investigation is warranted, written notice will be provided to the faculty member within five business days of the decision. 2. Non-disclosed Complainant: Non-disclosed complaints are defined as those in which the identity of the complainant is not disclosed to the faculty member but is known by the Employer. Non-disclosed complaints may be used, as determined by the Employer, as a basis for an investigation but must be signed by the complainant. The Employer will provide brief notice to the faculty member that a non-disclosed complaint was received without revealing the complainant nor facts that could lead to identification of the complainant. The Employer has the right to conduct an investigation about a non- disclosed complaint if the Employer determines facts and information exist to support the complaint. If disciplinary action is taken by the Administration once an investigation is completed, the identity of the complainant must be disclosed to the employee unless prohibited by law.
Appears in 4 contracts
Samples: Collective Bargaining Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement
