Unauthorised Payments. 3.2.1 If there is a payment from the E-Money Account that you did not authorise, we will immediately refund the payment and any charges you have paid as a result subject to the other provisions of this Part C. 3.2.2 If we can show that you acted fraudulently, you will be liable for all payments from the E-Money Account that we could not stop. 3.2.3 If we can show you have been grossly negligent in keeping safe your E-Money Account log-in name and password or any device used by you to access our Services, you will be liable for payments from the E-Money Account but only if the payments are not in connection with a distance contract (as defined in regulation 62 PSRs) and only until you have informed us that any device or log-in details have been lost, stolen or could be misused. 3.2.4 You should without undue delay notify us (using the details at Clause 12.1) if it becomes aware of the loss, theft or misuse of your Profile log-in details or any device which you use to access your Profile.
Appears in 2 contracts
Sources: Relationship Agreement, Relationship Agreement
Unauthorised Payments. 3.2.1 If there is a payment from the E-Money Account that you did not authorise, we will immediately refund the payment and any charges you have paid as a result subject to the other provisions of this Part C.
3.2.2 If we can show that you acted fraudulently, you will be liable for all payments from the E-E- Money Account that we could not stop.
3.2.3 If we can show you have been grossly negligent in keeping safe your E-Money Account log-in name and password or any device used by you to access our Services, you will be liable for payments from the E-Money Account but only if the payments are not in connection with a distance contract (as defined in regulation 62 PSRs) and only until you have informed us that any device or log-in details have been lost, stolen or could be misused.
3.2.4 You should without undue delay notify us (using the details at Clause 12.1) if it becomes aware of the lossLoss, theft or misuse of your Profile log-in details or any device which you use to access your Profile.
Appears in 2 contracts
Sources: Ebury Relationship Agreement, Ebury Relationship Agreement