Common use of UNM IT Contact Clause in Contracts

UNM IT Contact. Service Owner Xxxxx XX Xxxxxx Director of IT Applications xxxxxxx@xxx.xxx 505.277.0544 Xxx Xxxxxxx Associate Director, IT Services xxxxxxxx@xxx.xxx Customer Service Manager 505.277.0622 To request exceptions to defined service levels based on exceptional business needs, please email xxx@xxx.xxx. The Office of the CIO/UNM IT will respond to the message within 5 business days and escalate any mutually agreed upon exceptions to the appropriate Department Executive Vice President and UNM's Senior Administration for review, approval, and funding, if necessary.

Appears in 2 contracts

Samples: it.unm.edu, discuss.unm.edu

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UNM IT Contact. Service Owner Xxxxx XX Xxxxxx Director of IT Applications xxxxxxx@xxx.xxx 505.277.0544 Service Manager Xxx Xxxxxxx Associate Director, IT Customer Support Services xxxxxxxx@xxx.xxx Customer Service Manager 505.277.0622 000-000-0000 To request exceptions to defined service levels based on exceptional business needs, please email xxx@xxx.xxx. The Office of the CIO/CIO / UNM IT will respond to the message within 5 business days and escalate any mutually agreed upon exceptions to the appropriate Department Executive Vice President IT Strategic Advisory Council (ITSAC) and UNM's Senior Administration for review, approval, and funding, if necessary.

Appears in 2 contracts

Samples: Service Level Agreement, Service Level Agreement

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