Uptime Commitment. a. Availability. The Service will be made available to Client and its Licensed Users twenty-four hours a day, seven days a week less the period during which the Service are not available due to one or more of the following events (collectively, the “Excusable Downtime”):
Appears in 4 contracts
Samples: Client Service Agreement, Client Service Agreement, Client Service Agreement
Uptime Commitment. a. Availability. The Service will be made available to Client Customer and its Licensed Users twenty-four hours a day, seven days a week less the period during which the Service are not available due to one or more of the following events (collectively, the “Excusable Downtime”):
Appears in 2 contracts
Samples: Customer Service Agreement, Service Agreement
