Scheduled Downtime. For the purposes of this Agreement, Scheduled Downtime will mean those hours, as determined by us but which will not occur between the hours of 9:00 AM and 5:00 PM Eastern Time, Monday through Friday without your authorization or unless exigent circumstances exist, during which time we will perform scheduled maintenance or adjustments to the Environment. We will use our best efforts to provide you with at least twenty-four (24) hours of notice prior to scheduling Scheduled Downtime.
Scheduled Downtime. NCIT will use commercially reasonable efforts to: (a) schedule downtime for routine maintenance of Hosted Services between the hours of 12:00 a.m. and 6:00 a.m., Eastern Standard Time; and (b) give Licensee at least 24 hours prior notice of all scheduled outages of Hosted Services (“Scheduled Downtime”).
Scheduled Downtime. Provider will use commercially reasonable efforts to; (a) schedule downtime for routine maintenance of the Hosted Services between the hours of 12 a.m. and 6 a.m., Pacific Time; and (b) give Customer prior notice of all scheduled outages of the Hosted Services (“Scheduled Downtime”).
Scheduled Downtime. ESO will endeavor to provide reasonable (72 hour) notice of Scheduled Downtime to Customer’s Users. Notice of Scheduled Downtime may be provided from within the Software or via email. Scheduled Downtime shall never constitute a failure of performance or Outage by ESO. Notification timelines and the frequency of Scheduled Downtime are subject to the emergence of security concerns outside of ESO’s control.
Scheduled Downtime. Any downtime scheduled to perform system maintenance, backup and upgrade functions for the Hosted Environment, and any other downtime incurred as a result of a Customer request.
Scheduled Downtime. Supplier must notify the University at least seventy-two (72) hours in advance of all scheduled outages of the Services in whole or in part (“Scheduled Downtime”). All such scheduled outages will: (a) last no longer than five (5) hours; and (b) be scheduled on a Saturday between the hours of 12:00 a.m. and 5:00 a.m., Eastern Time; provided that Supplier may request the University to approve extensions of Scheduled Downtime above five (5) hours, and such approval by the University may not be unreasonably withheld or delayed.
Scheduled Downtime. If downtime is scheduled, for example for scheduled maintenance, then notices will be emailed to the technical contact set up in the account profile at least five (5) Business Days in advance.
Scheduled Downtime. Licensor will use commercially reasonable efforts to: (a) schedule downtime for routine maintenance of Hosted Services between the hours of 12:00 a.m. and 6:00 a.m., Eastern Standard Time; and (b) give Licensee at least 24 hours prior notice of all scheduled outages of Hosted Services (“Scheduled Downtime”).
Scheduled Downtime. Any downtime scheduled to perform system maintenance, backup and upgrade functions for the Hosted Environment, and any other downtime incurred as a result of a Customer request. Verint will provide Customer with a minimum of seven (7) days advance notice of Scheduled Downtime.
Scheduled Downtime. Provider will use commercially reasonable efforts to schedule downtime for software release updates between the hours of 9 p.m. and 9:15 p.m. on Tuesday. Provider will use commercially reasonable efforts to (a) schedule downtime for routine infrastructure maintenance for the Services between the hours of 12 a.m. EST and 8 a.m. EST on Saturdays and Sundays, and 3 a.m. to 5 a.m. EST for all other weekdays, (ii) at least eight hours prior to any time sensitive maintenance and (iii) give client at least 24 hours prior notice of all other scheduled outages of the Services (“Scheduled Downtime”). Provider reserves the right to change the regularly scheduled downtime hours, and Provider may request Client’s approval for extensions of Scheduled Downtime, which approval may not be unreasonably withheld or delayed.
