Uptime Commitment. Bazaarvoice will deliver 99.9% uptime of the Bazaarvoice platform (the “Uptime Commitment”). The uptime is calculated as follows: (total minutes in any calendar month – total minutes of unavailability) divided by (the total minutes in same calendar month). Downtime during the weekly maintenance window does not count as a period of unavailability. The weekly maintenance window will not exceed two hours per week and will be scheduled during minimal traffic times.
Appears in 3 contracts
Samples: Master Agreement, Master Agreement, Master Agreement
Uptime Commitment. Bazaarvoice will deliver 99.9% uptime of the Bazaarvoice platform (the “Uptime Commitment”)controlled portions of your website that are end- user facing. The uptime is calculated as follows: (total minutes in any calendar month – total minutes of unavailability) divided by (the total minutes in same calendar month). Downtime during the weekly maintenance window does not count as a period of unavailability. The weekly maintenance window will not exceed two hours per week and will be scheduled during minimal traffic times.
Appears in 1 contract
Samples: Master Agreement
Uptime Commitment. Bazaarvoice will deliver 99.9% uptime of the Bazaarvoice platform (the “Uptime Commitment”). The uptime is calculated as follows: (total minutes in any calendar month – total minutes of unavailability) divided by (the total minutes in same calendar monthcalendarmonth). Downtime during the weekly maintenance window does not count as a period of unavailability. The weekly maintenance window will not exceed two hours per week and will be scheduled during minimal traffic times.
Appears in 1 contract
Samples: Master Services Agreement
Uptime Commitment. Bazaarvoice will deliver 99.9% uptime of the Bazaarvoice platform (the “Uptime Commitment”)for ratings and reviews, question and answer and/or campaigns. The uptime is will be calculated as follows: (total minutes in any calendar month – total minutes of unavailability) divided by (the total minutes in same calendar month). Downtime during the weekly maintenance window does not count as a period of unavailability. The weekly maintenance window will not exceed two hours per week and will be scheduled during minimal traffic times.
Appears in 1 contract
Samples: Master Agreement