Uptime Guarantee. The Equipment ordered herein shall be covered by an Uptime Guarantee of 95% for a minimum of 20 consecutive months during the warranty period. 10.1 UPTIME shall mean any time (24 hours/day,7days/week) that the Equipment is not down (downtime). 10.2 DOWNTIME- is any time the Equipment is not ready to run to the Specifications for any reason covered by the Warranty. 10.3 Downtime will be counted starting with a "machine down situation" call from HS WROCŁAW to Supplier and end when the Equipment is ready to run to Specification again at HS WROCŁAW. 10.4 If the Equipment does not meet the requirements of the Uptime Guarantee within the Warranty period per section 10.0, the warranty period shall be extended until the Uptime Guarantee is met. 10.5 In recognition of the importance of UPTIME the Supplier will use its due diligence to meet a 48 hour repair or replacement time for parts and service requests, mentioned in 9.2, and HS WROCŁAW agrees to use its best efforts to follow Supplier's recommended preventative maintenance regime.
Appears in 2 contracts
Samples: Sale Agreement, Purchase Agreement
Uptime Guarantee. The Equipment ordered herein shall be covered by an Uptime Guarantee of 95% for a minimum of 20 consecutive months during the warranty period.
10.1 10.1. UPTIME shall mean any time (24 hours/day,7days/week) that the Equipment is not down (downtime).
10.2 10.2. DOWNTIME- is any time the Equipment is not ready to run to the Specifications for any reason covered by the Warranty.
10.3 10.3. Downtime will be counted starting with a "machine down situation" call from HS WROCŁAW to Supplier and end when the Equipment is ready to run to Specification again at HS WROCŁAW.
10.4 10.4. If the Equipment does not meet the requirements of the Uptime Guarantee within the Warranty period per section 10.0, the warranty period shall be extended until the Uptime Guarantee is met.
10.5 10.5. In recognition of the importance of UPTIME the Supplier will use its due diligence to meet a 48 hour repair or replacement time for parts and service requests, mentioned in 9.29.3, and HS WROCŁAW agrees to use its best efforts to follow Supplier's recommended preventative maintenance regime.
Appears in 1 contract
Samples: Sale Agreement
Uptime Guarantee. The Equipment ordered herein shall be covered by an Uptime Guarantee of 95% for a minimum of 20 consecutive months month during the warranty period.
10.1 10.1. UPTIME shall mean any time (24 hours/day,7daysday, 7days/week) that the Equipment is not down (downtime).
10.2 10.2. DOWNTIME- is any time the Equipment is not ready to run to the Specifications for any reason covered by the Warranty.
10.3 10.3. Downtime will be counted starting with a "machine down situation" call from HS UTC AEROSPACE SYSTEMS WROCŁAW to Supplier and end when the Equipment is ready to run to Specification again at HS UTC AEROSPACE SYSTEMS WROCŁAW.
10.4 10.4. If the Equipment does not meet the requirements of the Uptime Guarantee within the Warranty period per section 10.0, the warranty period shall be extended until the Uptime Guarantee is met.
10.5 10.5. In recognition of the importance of UPTIME the Supplier will use its due diligence to meet a 48 hour repair or replacement time for parts and service requests, mentioned in 9.29.3, and HS UTC AEROSPACE SYSTEMS WROCŁAW agrees to use its best efforts to follow Supplier's recommended preventative maintenance regime.
Appears in 1 contract
Samples: Purchase Agreement