Common use of Uptime Clause in Contracts

Uptime. Verint will use commercially reasonable efforts to ensure that the Hosted Environment will be available 24 hours per day, 7 days per week, excluding any Scheduled Downtime. Daily system logs will be used to track Scheduled Downtime and any other

Appears in 4 contracts

Samples: Master Agreement, Master Agreement, Master Agreement

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Uptime. Verint will use commercially reasonable efforts to ensure that the Hosted Environment will be available 24 hours per day, 7 days per week, excluding any Scheduled Downtime. Daily system logs will be used to track Scheduled Downtime and any otherother Hosted Environment outages. Verint will provide Customer with a minimum of seven (7) days advance notice of Scheduled Downtime, and post a notice on the application log-in screen to notify Customer administrator of any Scheduled Downtime that will exceed two

Appears in 2 contracts

Samples: Master Customer Agreement, Master Customer Agreement

Uptime. Verint will use commercially reasonable efforts to ensure that the Hosted Environment will be available 24 hours per day, 7 days per week, excluding any Scheduled Downtime. Daily system logs will be used to track Scheduled Downtime and any otherother Hosted Environment outages. Scheduled Downtime will be scheduled in advance during off- peak hours (based on ET). Verint will post a notice on the application log-in screen to notify Customer administrator of any Scheduled Downtime that will exceed two (2) hours. The duration of any downtime is measured, in minutes, as the

Appears in 1 contract

Samples: Service Agreement

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Uptime. Verint will use commercially reasonable efforts to ensure that the Hosted Environment will be available 24 hours per day, 7 days per week, excluding any Scheduled Downtime. Daily system logs will be used to track any Hosted Environment outages. Scheduled Downtime and will be scheduled in advance during off-peak hours (based on ET). Verint will post a notice on the application log-in screen to notify Customer administrator of any otherScheduled Downtime that will exceed two

Appears in 1 contract

Samples: Master Saas Agreement

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