Common use of User Access Control Clause in Contracts

User Access Control. We have implemented and maintain appropriate access controls and the concept of least privilege designed to ensure only authorized users have access to Customer Data within PureCloud. User access is logged for audit purposes. a. Customer User Access b. Our User Access i. User accounts are requested and authorized by our management. ii. User accounts follow the concept of least privilege. iii. Access to the PureCloud Production environment requires multifactor authentication. iv. SSH keys are utilized instead of passwords within PureCloud. v. Dormant or unused accounts are disabled after 90 days of non-use. vi. Session time-outs are systematically enforced. vii. User accounts are promptly disabled upon employee termination or role transfer, eliminating a valid business need for access.

User Access Control. We have implemented and maintain appropriate access controls and the concept of least privilege designed to ensure only authorized users have access to Customer Data within PureCloudGenesys Cloud. User access is logged for audit purposes. a. Customer User Access b. Our User Access i. User accounts are requested and authorized by our management. ii. User accounts follow the concept of least privilege. iii. Access to the PureCloud Genesys Cloud Production environment requires multifactor authentication. iv. SSH keys are utilized instead of passwords within PureCloudGenesys Cloud. v. Dormant or unused accounts are disabled after 90 days of non-use. vi. Session time-outs are systematically enforced. vii. User accounts are promptly disabled upon employee termination or role transfer, eliminating a valid business need for access.