Common use of UTILITIES SERVICE Clause in Contracts

UTILITIES SERVICE. In the provision of utility services to persons located within Palo Alto, the City of Palo Alto Utilities Department (“CPAU”) will collect the Information in order to initiate and manage utility services to customers. To the extent the management of that information is not specifically addressed in the Utilities Rules and Regulations or other ordinances, rules, regulations or procedures, this Policy will apply; provided, however, any such Rules and Regulations must conform to this Policy, unless otherwise directed or approved by the Council. This includes the sharing of CPAU‐collected Information with other City departments except as may be required by law. Businesses and residents with standard utility meters and/or having non‐metered monthly services will have secure access through a CPAU website to their Information, including, without limitation, their monthly utility usage and billing data. In addition to their regular monthly utilities billing, businesses and residents with non‐standard or experimental electric, water or natural gas meters may have their usage and/or billing data provided to them through non‐City electronic portals at different intervals than with the standard monthly billing. DocuSign Envelope ID: 87E1232D-F46E-405A-95CD-91CC38106A93 POLICY AND PROCEDURES 1‐64/IT Revised: December 2017 Businesses and residents with such non‐standard or experimental metering will have their Information covered by the same privacy protections and personal information exchange rules applicable to Information under applicable federal and California laws.

UTILITIES SERVICE. In the provision of utility services to persons located within Palo Alto, the City of Palo Alto Utilities Department (“CPAU”) will collect the Information in order to initiate and manage utility services to customers. To the extent the management of that information is not specifically addressed in the Utilities Rules and Regulations or other ordinances, rules, regulations or procedures, this Policy will apply; provided, however, any such Rules and Regulations must conform to this Policy, unless otherwise directed or approved by the Council. This includes the sharing of CPAU‐collected CPAU−collected Information with other City departments except as may be required by law. Businesses and residents with standard utility meters and/or having non‐metered non−metered monthly services will have secure access through a CPAU website to their Information, including, without limitation, their monthly utility usage and billing data. In addition to their regular monthly utilities billing, businesses and residents with non‐standard non−standard or experimental electric, water or natural gas meters may have their usage and/or billing data provided to them through non‐City non−City electronic portals at different intervals than with the standard monthly billing. DocuSign Envelope ID: 87E1232D-F46E-405A-95CD-91CC38106A93 POLICY AND PROCEDURES 1‐641-64/IT Revised: December 2017 Businesses and residents with such non‐standard non−standard or experimental metering will have their Information covered by the same privacy protections and personal information exchange rules applicable to Information under applicable federal and California laws.

UTILITIES SERVICE. In the provision of utility services to persons located within Palo Alto, the City of Palo Alto Utilities Department (“"CPAU”") will collect the Information in order to initiate and manage utility services to customers. To the extent the management of that information is not specifically addressed in the Utilities Rules and Regulations or other ordinances, rules, regulations or procedures, this Policy will apply; provided, however, any such Rules and Regulations must conform to this Policy, unless otherwise directed or approved by the Council. This includes the sharing of CPAU‐collected CPAU-collected Information with other City departments except as may be required by law. Businesses and residents with standard utility meters and/or having non‐metered non-metered monthly services will have secure access through a CPAU website to their Information, including, without limitation, their monthly utility usage and billing data. In addition to their regular monthly utilities billing, businesses and residents with non‐standard non- standard or experimental electric, water or natural gas meters may have their usage and/or billing data provided to them through non‐City non-City electronic portals at different intervals than with the standard monthly billing. DocuSign Envelope ID: 87E1232D-F46E-405A-95CD-91CC38106A93 POLICY AND PROCEDURES 1‐64/IT Revised: December 2017 Businesses and residents with such non‐standard non-standard or experimental metering will have their Information covered by the same privacy protections and personal information exchange rules applicable to Information under applicable federal and California laws.

UTILITIES SERVICE. In the provision of utility services to persons located within Palo Alto, the City of Palo Alto Utilities Department (“CPAU”) will collect the Information in order to initiate and manage utility services to customers. To the extent the management of that information is not specifically addressed in the Utilities Rules and Regulations or other ordinances, rules, regulations or procedures, this Policy will apply; provided, however, any such Rules and Regulations must conform to this Policy, unless otherwise directed or approved by the Council. This includes the sharing of CPAU‐collected Information with other City departments except as may be required by law. Businesses and residents with standard utility meters and/or having non‐metered monthly services will have secure access through a CPAU website to their Information, including, without limitation, their monthly utility usage and billing data. In addition to their regular monthly utilities billing, businesses and residents with non‐standard or experimental electric, water or natural gas meters may have their usage and/or billing data provided to them through non‐City electronic portals at different intervals than with the standard monthly billing. DocuSign Envelope ID: 87E1232D-F46E-405A-95CD-91CC38106A93 POLICY AND PROCEDURES 1‐64/IT Revised: December 2017 Businesses and residents with such non‐standard or experimental metering will have their Information covered by the same privacy protections and personal information exchange rules applicable to Information under applicable federal and California laws.