Common use of Variation and Cancellation of Bookings Clause in Contracts

Variation and Cancellation of Bookings. (a) If the Guest cancels a Booking for any reason: (i) Thirty (30) days before the commencement date of the Booking Period, all amounts paid in advance shall be refunded to the Guest after deduction of HV.Hotel’s Administration Fee as detailed in the Schedule of Costs; (ii) Less than thirty (30) days before the commencement of the Booking Period but at least seven (7) days before the commencement date of the Booking Period, subject to clause 2.5(b), HV.Hotel shall be entitled to retain fifty percent (50%) of all Fees paid in advance, after deduction of HV.Hotel’s Administration Fee as provided in the Schedule of Costs; and (iii) Seven (7) days before the commencement date of the Booking Period, subject to clause 2.5(b), no refunds shall be paid and HV.Hotel shall be entitled to retain all amounts paid. (b) If the Guest makes a request to change the dates of the Booking where there are extenuating circumstances, XX.Hotel will consider the request on a case by case basis and may, in its absolute discretion and subject to provision of reasonable proof of the extenuating circumstances by the Guest (if so requested) and availability, agree to change the scheduled dates of the Booking provided that the Guest pays HV.Hotel's Administration Fee as provided in the Schedule of Costs. (c) HV.Hotel reserves the right to vary or cancel the Booking in its absolute discretion where any situation arises that renders the Booking impractical, unsafe, or unable to be fulfilled which may include, but is not limited to, damage to the Property, force majeure, terrorism, natural disasters, pandemics, political instability or other events or circumstances which make it unviable for HV.Hotel to uphold the Booking. Where HV.Hotel wishes to vary or cancel a Booking under this subclause, HV.Hotel will where feasible, use its best endeavours to offer acceptable alternative accommodation to the Guest that is, as far as practical and possible, substantially the same as or similar to the Property for the same dates as the Booking, failing which the Guest shall be entitled to either, at the Guest’s election: (i) reschedule the Booking to commence on an alternative date within twelve (12) months after the date of the commencement of the original Booking; or (ii) receive a refund of all additional accommodation Fees paid. (d) The Guest acknowledges and agrees that if XX.Hotel varies or cancels the Booking under clause 2.5(c) any offers of compensation, refunds or claims in respect of any such variations or cancellations will be limited to those provided under this Agreement and no other claim, right, action or demand shall exist in or be made by either party as a result of or in connection with any such variation or cancellation and HV.Hotel will not be responsible for any incidental expenses that Guests may have incurred as a result of or in connection with the Booking.

Variation and Cancellation of Bookings. (a) If the Guest cancels a Booking for any reason: (i) Thirty (30) Cancellations with greater than 90 days before the commencement date of the Booking Period, all amounts paid in advance shall notice prior to arrival will be refunded to the Guest after deduction of HV.Hotel’s Administration Fee as detailed in the Schedule of Costs; (ii) Less than thirty (30) days before the commencement of the Booking Period but at least seven (7) days before the commencement date of the Booking Period, subject to clause 2.5(b), HV.Hotel shall be entitled to retain fifty percent (50%) of all Fees paid in advance, after deduction of HV.Hotel’s Administration Fee as provided in the Schedule of Costs; and (iii) Seven (7) days before the commencement date of the Booking Period, subject to clause 2.5(b), no refunds shall be paid and HV.Hotel shall be entitled to retain all amounts paidrefunded. (b) Cancellations between 30 and 90 days notice prior to arrival will incur a 50% cancellation fee. (c) No cancellations are accepted within 30 days of arrival, on the day of arrival or after check-in. The Guest will be charged the total of the reserved stay under all circumstances. (d) A booking can be rescheduled with no cancellation fee, provided 90 days notice has been given. The new booking date must be within 12 months from the original booking date. (e) If the Guest makes a request to change the dates of the Booking where there are extenuating circumstancescircumstances including COVID-19 restrictions or lockdowns of the local government area (LGA), XX.Hotel Haven at North Haven will consider the request on a case by case basis and may, in its absolute discretion and subject to provision of reasonable proof of the extenuating circumstances by the Guest (if so requested) and availability, agree to change the scheduled dates of the Booking provided that the Guest pays HV.HotelHaven at North Haven's Administration administration Fee as provided in the Schedule of Costs. (cf) HV.Hotel Haven at North Haven reserves the right to vary or cancel the Booking in its absolute discretion where any situation arises that renders the Booking impractical, unsafe, or unable to be fulfilled which may include, but is not limited to, damage to the Property, force majeure, terrorism, natural disasters, pandemics, political instability or other events or circumstances which make it unviable for HV.Hotel Haven at North Haven to uphold the Booking. Where HV.Hotel Haven at North Haven wishes to vary or cancel a Booking under this subclause, HV.Hotel Haven at North Haven will where feasible, use its best endeavours to offer acceptable alternative accommodation to the Guest that is, as far as practical and possible, substantially the same as or similar to the Property for the same dates as the Booking, failing which the Guest shall be entitled to either, at the Guest’s election: (iiii) reschedule the Booking to commence on an alternative date within twelve (12) months after the date of the commencement of the original Booking; or (iiiv) receive a refund of the Deposit and all additional accommodation Fees paidpaid (if any). (d) The Guest acknowledges and agrees that if XX.Hotel varies or cancels the Booking under clause 2.5(c) any offers of compensation, refunds or claims in respect of any such variations or cancellations will be limited to those provided under this Agreement and no other claim, right, action or demand shall exist in or be made by either party as a result of or in connection with any such variation or cancellation and HV.Hotel will not be responsible for any incidental expenses that Guests may have incurred as a result of or in connection with the Booking.

Variation and Cancellation of Bookings. (a) If the Guest cancels a Booking for any reason: (i) Thirty Sixty (60) days prior to the commencement of the Booking, all amounts paid shall be refunded to the Guest, minus a deduction of the administration fees outlined in the Schedule of Costs; (ii) Within sixty (60) days of the Booking but at least thirty (30) days before the commencement date of the Booking Period, all amounts paid in advance shall be refunded to the Guest after deduction of HV.Hotel’s Administration Fee as detailed in the Schedule of Costs; (ii) Less than thirty (30) days before the commencement of the Booking Period but at least seven (7) days before the commencement date of the Booking PeriodBooking, subject to clause 2.5(b2.4(b), HV.Hotel Lakehouse at Conjola shall be entitled to retain fifty percent (50%) of all Fees paid in advancefees already paid, after deduction of HV.Hotel’s Administration Fee as provided in and refund the Schedule of CostsGuest the remaining fifty percent (50%); and (iii) Seven Less than thirty (730) days before the commencement date of the Booking, subject to clause 2.4(b), no refunds shall be paid and Lakehouse at Conjola shall be entitled to retain the Deposit and all additional accommodation Fees paid. (b) If the Guest cancels a Booking less than sixty (60) days before the commencement date of the Booking Period, subject Lakehouse at Conjola shall only refund such part of the Deposit and/or any additional accommodation Fees paid (as applicable) where an alternative guest subsequently books the Property for a stay which includes all or some of the booking dates of the Booking. Any refund given to clause 2.5(b), no refunds the Guest shall be equal to the lesser of the amount paid by the Guest which was retained by Lakehouse at Conjola and HV.Hotel shall be entitled to retain all amounts paidthe amount paid by the alternative guest in respect of the same booking dates as the Guest after deduction of ’s administration Fee as provided in the Schedule of Costs. (bc) If the Guest makes a request to change the dates of the Booking where there are extenuating circumstancescircumstances including COVID-19 restrictions or lockdowns of the local government area (LGA), XX.Hotel Lakehouse at Conjola will consider the request on a case by case basis and may, in its absolute discretion and subject to provision of reasonable proof of the extenuating circumstances by the Guest (if so requested) and availability, agree to change the scheduled dates of the Booking provided that the Guest pays HV.HotelLakehouse at Conjola's Administration administration Fee as provided in the Schedule of Costs. (cd) HV.Hotel Lakehouse at Conjola reserves the right to vary or cancel the Booking in its absolute discretion where any situation arises that renders the Booking impractical, unsafe, unsafe or unable to be fulfilled which may include, but is not limited to, damage to the Property, force majeure, terrorism, natural disasters, pandemics, political instability or other events or circumstances which make it unviable for HV.Hotel to uphold the Booking. Where HV.Hotel Lakehouse at Conjola wishes to vary or cancel a Booking under this subclause, HV.Hotel Lakehouse at Conjola will where feasible, use its best endeavours to offer acceptable alternative accommodation to the Guest that is, as far as practical and possible, substantially the same as or similar to the Property for the same dates as the Booking, failing which the Guest shall be entitled to either, at the Guest’s election: (iiii) reschedule the Booking to commence on an alternative date within twelve (12) months after the date of the commencement of the original Booking; or (iiiv) receive a refund of the Deposit and all additional accommodation Fees paidpaid (if any). (d) The Guest acknowledges and agrees that if XX.Hotel varies or cancels the Booking under clause 2.5(c) any offers of compensation, refunds or claims in respect of any such variations or cancellations will be limited to those provided under this Agreement and no other claim, right, action or demand shall exist in or be made by either party as a result of or in connection with any such variation or cancellation and HV.Hotel will not be responsible for any incidental expenses that Guests may have incurred as a result of or in connection with the Booking.