Common use of VEHICLE INSPECTION REPORTS Clause in Contracts

VEHICLE INSPECTION REPORTS. This evaluation process combines quantitative data with qualitative measurements. The evaluation will be scored on a total of 100 points. The number of points per each category is detailed below.  Accidents (6 points)  Breakdowns (6 points)  Service Complaints (6 points) This data will be entered and stored in the MPS HEAT System. Weekly reports will be available for bus companies to review. Contract Compliance Audit (14 points) will verify that the terms, conditions and dates reflected in the 2015-2016 General Specifications and Operating Procedures are being met. On-site and document audits will be conducted by MPS staff. The final evaluation tool is the award of extra points for customer service above expectations. The Director of Business Services and/or the Manager of Transportation may award a point, up to a total of 10 points for extra-ordinary incidents of customer service. The award of these points will be at the sole discretion of the Director of Business services and/or the Manager of Transportation. A more detailed review of each evaluation criteria is provided below.

VEHICLE INSPECTION REPORTS. This evaluation process combines quantitative data with qualitative measurements. The evaluation will be scored on a total of 100 points. The number of points per each category is detailed below.  ✓ Accidents (6 points)  ✓ Breakdowns (6 points)  ✓ Service Complaints (6 points) This data will be entered and stored in the MPS HEAT System. Weekly reports will be available for bus companies to review. Contract Compliance Audit (14 points) will verify that the terms, conditions and dates reflected in the 2015-2016 General Specifications and Operating Procedures are being met. On-site and document audits will be conducted by MPS staff. The final evaluation tool is the award of extra points for customer service above expectations. The Director of Business Services and/or the Manager of Transportation may award a point, up to a total of 10 points for extra-ordinary incidents of customer service. The award of these points will be at the sole discretion of the Director of Business services and/or the Manager of Transportation. A more detailed review of each evaluation criteria is provided below.