Common use of Vehicle Integrity Clause in Contracts

Vehicle Integrity. 1) Damage which compromises the integrity of the vehicle, repaired or not, will be grounds for permanently rejecting the vehicle. Any undercarriage damage resulting from improper tie-down of the vehicle will result in permanent rejection. Minor damage that has not been repaired (i.e., small dents, scrapes, or scratches) which does not compromise the structural integrity of the vehicle is acceptable on the following components: a) Floor Panel and Trunk Floor b) Mid-rail Assembly - no bulging or deformity of side rails; enlarged (not torn) stamped holes and surface scratches less than 12 inches are acceptable c) Outer Rocker Panels and Pinch Welds d) Frame Rails and Rail Extensions e) Sub-Frame Assemblies (Engine Cradles f) Torque Box Cover - non-collision related 2) Total time for frame set-up and measure of 2.0 hours or less and 1.5 hours or less for any cosmetic repair is acceptable on the following components, provided there is no structural damage and the repairs meet GM standards: a) Frame rail and rail extensions b) Apron and upper reinforcements c) Cowl panel d) Hinge and Windshield “A” pillar e) Center “B” pillar 3) Pulling or sectioning frame rails, door frames, and pillars are not acceptable. Repairs that utilize body filler or Bondo will, in most cases, cause the vehicle to be permanently rejected. 4) Repaired damage or replacement of the following components is acceptable: a) Radiator core support b) Frame rail extensions c) Engine sub-frame (replacements only) d) Outer rocker panel e) Rear body panel f) Quarter panel (proper sectioning is acceptable) g) Roof (repair only, no repair to roof rails) 5) Vehicles with misaligned doors are considered “Currently Ineligible” due to the difficulty in determining the cause of the misalignment.

Vehicle Integrity. 1) A. Damage which compromises the integrity of the vehicle, repaired or not, will be grounds for permanently rejecting the vehicle. Any undercarriage damage resulting from improper tie-down of the vehicle will result in as a permanent rejectionreject. Minor damage that has not been repaired (i.e., small dents, scrapes, or scratches) which does not compromise the structural integrity of the vehicle is acceptable on the following components: a) 1. Floor Panel and / Trunk Floor b) Mid-rail 2. Mid – Rail Assembly - no bulging or deformity of side rails; enlarged (not torn) stamped holes and surface scratches less than 12 inches are acceptableSee Exhibit D) c) 3. Outer Rocker Panels and / Pinch Welds d) 4. Frame Rails and / Rail Extensions e) 5. Sub-Frame Assemblies (Engine Cradles) (See Exhibit D) f) Torque Box Cover - non-collision related 2) B. Total time for frame setFrame Set-up and measure Measure of 2.0 hours or less and 1.5 hours or less for any cosmetic repair repairs is acceptable acceptable, on the following components, provided there is no structural damage and the repairs meet GM standards: a) 1. Frame rail and rail extensionsRail / Rail Extensions b) 2. Apron and upper reinforcements c) Cowl panel d) Hinge and Windshield “A” pillar e) Center “B” pillar/ Upper Reinforcements 3) . Cowl Panel 4. Hinge / Windshield "A" Pillar 5. Center / "B" Pillar C. The cosmetic repair time shown above is just that, cosmetic. This may include aligning the ends of the frame rails to align the bumper, etc. Pulling or sectioning frame rails, door framesdoorframes, and pillars are not acceptableacceptable repairs for rental vehicles being turned back to General Motors. Repairs that utilize A cosmetic repair to frame rails does not include adding body filler or Bondo will, in most cases, cause / Bondo. This practice will permanently reject the vehicle to be permanently rejectedvehicle. 4) D. Repaired damage or replacement of the following components is acceptable: a) 1. Radiator core supportCore Support b) 2. Frame rail extensionsRail Extensions c) 3. Engine subSub-frame Frame 4. Outer Rocker Panel 5. Rear Body Panel 6. Quarter Panel (replacements onlyProper Sectioning is Acceptable) d) Outer rocker panel e) Rear body panel f) Quarter panel (proper sectioning is acceptable) g) 7. Roof (repair Repair only, no repair to roof railsthe Roof Rails) 5) E. Vehicles with misaligned doors are door(s) exhibiting any of the following conditions must be considered “Currently Ineligible” currently ineligible (CI) due to the difficulty in determining the cause of the misalignmentmisalignment and or appropriate repair charges: 1. The door “ramps up” on the lock striker when closing but may be aligned when closed and latched. 2. The door contacts any part of the door opening or door frame. 3. Any contact with surrounding panels. 4. When previous repairs involving the misaligned door are observed, the misalignment must be considered a poor previous repair and released to the rental account for correction.

Vehicle Integrity. 1) Damage which compromises the integrity of the vehicle, repaired or not, will be grounds for permanently rejecting the vehicle. Any undercarriage damage resulting from improper tie-down of the vehicle will result in permanent rejection. Damage or repairs to roof bows will result in permanent rejection. Minor damage that has not been repaired (i.e., small dents, scrapes, or scratches) which does not compromise the structural integrity of the vehicle is acceptable on the following components: a) Floor Panel and Trunk Floor b) Mid-rail Assembly - – no bulging or deformity of side rails; enlarged (not torn) stamped holes and surface scratches less than 12 inches are acceptable c) Outer Rocker Panels and Pinch Welds d) Frame Rails and Rail Extensions e) Sub-Frame Assemblies (Engine Cradles f) Torque Box Cover - – non-collision related 2) Total time for frame set-up and measure of 2.0 hours or less and 1.5 hours or less for any cosmetic repair is acceptable on the following components, provided there is no structural damage and the repairs meet GM standards: a) Frame rail and rail extensions b) Apron and upper reinforcements c) Cowl panel d) Hinge and Windshield “A” pillar pillar e) Center “B” pillarpillar GM Remarketing 2016 Daily Rental Return Guidelines Effective: February 22, 2016 3) Pulling or sectioning frame rails, door frames, and pillars are not acceptable. Repairs that utilize body filler or Bondo will, in most cases, cause the vehicle to be permanently rejected. 4) Repaired damage or replacement of the following components is acceptable: a) Radiator core support b) Frame rail extensions c) Engine sub-frame (replacements only) d) Outer rocker panel e) Rear body panel f) Quarter panel (proper sectioning is acceptable) g) Roof (repair only, no repair to roof rails) 5) Vehicles with misaligned doors are considered “"Currently Ineligible” " due to the difficulty in determining the cause of the misalignment.. GM Remarketing 2016 Daily Rental Return Guidelines Effective: February 22, 2016

Vehicle Integrity. 1) A. Damage which compromises the integrity of the vehicle, repaired or not, will be grounds for permanently rejecting the vehicle. Any undercarriage damage resulting from improper tie-down of the vehicle will result in as a permanent rejectionreject. Minor damage that has not been repaired (i.e., small dents, scrapes, or scratches) which does not compromise the structural integrity of the vehicle is acceptable on the following components: a) 1. Floor Panel and / Trunk Floor b) Mid-rail 2. Mid – Rail Assembly - no bulging or deformity of side rails; enlarged (not torn) stamped holes and surface scratches less than 12 inches are acceptableSee Exhibit D, Part 1) c) 3. Outer Rocker Panels and / Pinch Welds d) 4. Frame Rails and / Rail Extensions e) 5. Sub-Frame Assemblies (Engine Cradles) (See Exhibit D, Part 2) f) Torque Box Cover - non-collision related 2) B. Total time for frame setFrame Set-up and measure Measure of 2.0 hours or less and 1.5 hours or less for any cosmetic repair repairs is acceptable acceptable, on the following components, provided there is no structural damage and the repairs meet GM standards: a) 1. Frame rail and rail extensionsRail / Rail Extensions b) 2. Apron and upper reinforcements/ Upper Reinforcements c) 3. Cowl panelPanel d) 4. Hinge and / Windshield “A” pillarPillar e) 5. Center / “B” pillarPillar 3) C. The cosmetic repair time shown above is just that, cosmetic. This may include aligning the ends of the frame rails to align the bumper, etc. Pulling or sectioning frame rails, door framesdoorframes, and pillars are not acceptableacceptable repairs for rental vehicles being turned back to General Motors. Repairs that utilize A cosmetic repair to frame rails does not include adding body filler or Bondo will/ Bondo. This practice will permanently reject the vehicle. 2011 CY Turn In Standards and Procedures 14 Final: January 3, in most cases, cause the vehicle to be permanently rejected.2011 4) D. Repaired damage or replacement of the following components is acceptable: a) 1. Radiator core supportCore Support b) 2. Frame rail extensionsRail Extensions c) 3. Engine subSub-frame Frame 4. Outer Rocker Panel 5. Rear Body Panel 6. Quarter Panel (replacements onlyProper Sectioning is Acceptable) d) Outer rocker panel e) Rear body panel f) Quarter panel (proper sectioning is acceptable) g) 7. Roof (repair Repair only, no repair to roof railsthe Roof Rails) 5) E. Vehicles with misaligned doors are door(s) exhibiting any of the following conditions must be considered “Currently Ineligible” currently ineligible (CI) due to the difficulty in determining the cause of the misalignmentmisalignment and or appropriate repair charges: 1. The door “ramps up” on the lock striker when closing but may be aligned when closed and latched. 2. The door contacts any part of the door opening or door frame. 3. Any contact with surrounding panels. 4. When previous repairs involving the misaligned door are observed, the misalignment must be considered a poor previous repair and released to the rental account for correction.