Vendor Support. Bank plans to continue its membership in various ATM network associations, POS network associations, and card associations, or any such successor organizations. University has no responsibility for, and no relationship with, third party vendors accepting the Affinity Debit Card as a result of this Agreement.
Vendor Support. Notification -Tooling Job Security and Outside Outside Contractors.. ............................
Vendor Support. Vendor shall provide customer service support staff for receipt of telephone calls, e-mails and facsimiles from Purchasers and HPG for the purpose of resolving issues related to transactions under this Agreement. Vendor’s service representatives shall be available between 6:00 A.M. and 5:00 P.M. Pacific time, Monday through Friday, except for holidays.
Vendor Support. The vendor must provide an employee or agent to serve as a principal point of contact with the Ohio Secretary of State’s office and each and every purchasing county board of elections. This employee or agent shall be responsible for coordinating the delivery, receipt, acceptance testing, and setup of the voting system at a site designated by the purchasing county board of elections. This employee or agent also shall be responsible for coordinating the required training with the Director and Deputy Director of the county’s board of elections. The price of the voting system must include on-the-ground, in-person support from the vendor for pre-election programming, setup, and ballot creation; pre-election logic and accuracy testing; setup for in-person absentee voting; setup for Election Day voting; Election Day support and troubleshooting assistance; tabulation and reporting of results both for the unofficial and official canvass; and post-election testing and reporting for the first election during which the voting system is used. The vendor’s on-the-ground, in-person support person must be familiar with Ohio elections; well-trained in the use of the voting system; conversant in the English language; licensed and insured to drive within Ohio; have reliable transportation that can accommodate the transport of voting equipment from the purchasing county board of election’s office to a polling location; and have immediate access to other employees or agents of the vendor who can provide additional assistance if necessary. The vendor must disclose whether the vendor, a third party, or an independent contractor is available to an Ohio county to provide support for pre-election programming, setup, tabulation, and reporting after the first election and the current cost of such support.
Vendor Support. The vendor must provide an employee or agent to serve as a principal point of contact with the Ohio Secretary of State’s office and each county that selects its voting system. This employee or agent shall be responsible for coordinating the delivery, receipt, acceptance testing, and setup of the voting system at a site designated by the county board of elections. This employee or agent also shall be responsible for coordinating training selected by the county board of elections with the Director and Deputy Director of the county’s board of elections. In submitting its pricing in response to this Invitation to Bid, the vendor must disclose whether the vendor, a third party, or an independent contractor is available to an Ohio county to provide support for pre-election programming, setup, tabulation, and reporting.
Vendor Support. ERP systems are a way of life and may be a lifelong commitment for many companies [23]. There will always be new modules and versions to install and better fits to be achieved between business and system. Consequently, vendor support represents an important factor with any packaged software including extended technical assistance, emergency maintenance, updates, and special user training [19]. According to Xxxxx et al. [5] three dimensions of vendor quality are classified as:
a) service response time of the software vendor;
b) qualified consultants with knowledgeability in both enterprises’ business processes and information technology including vendors’ ERP systems; and
c) participation of vendor in ERP implementation.
Vendor Support. The Contractor will provide a complete description of their standard support offerings for end users and technical staff, including help desk, application, technical support, and standard service level agreement covering these services. This information will be provided to the State by the Contractor upon execution of the contract.
Vendor Support. At no charge to Wintec, Vendor shall support the Products and any reasonable Wintec efforts to sell the Products as mutually agreed for each promotional instance. Vendor shall provide to Wintec reasonable amounts of sales literature und advertising materials
Vendor Support. Bank plans to continue its membership in various ATM network associations, POS network associations, and card associations, or any such successor organizations. District has no responsibility for, and no relationship with, third party vendors accepting the RCCD ID CARD for ATM, PIN-based debit RCCD ID CARD transactions as a result of this Agreement.
Vendor Support. If Best Buy or its affiliates entered/enters into a Vendor Master Agreement (VMA) or Vendor Program Agreement (VPA) with Advertiser and the terms of VMA/VPA regarding Marketing Development Funds (MDF) conflict with the Insertion Order (including IAB v3 Terms and this Addendum), terms of VMA/VPA for MDF (including budgets and payment terms) will control.
