Common use of Version Retirement (Customer Hosted Software Clause in Contracts

Version Retirement (Customer Hosted Software. Vocera will make Support Services available to End User for any major release for a minimum of two years from the general availability date, subject to and conditioned on End User: (a) Installing and validating updated Software for End User’s specific Operating Environment in accordance with Section 5.8 of these Support Terms (or such shorter period as Vocera reasonably advises is required, on a case-by-case basis, to avoid impaired operation and reliability of the Software); and (b) Maintaining these builds until installation of the next service pack, build update or Software release, as applicable. Subject to the foregoing, Vocera reserves the right to discontinue Support with respect to any version of Software in whole or in part, should Vocera, in its sole discretion, determine that continued support is no longer practicable. Vocera will give End User written notice at least six months prior to any such discontinuance, and will refund any prepaid fees (if applicable) for the affected Support that are not accrued as of discontinuance. Support of any Software update is governed by the Support Services offered at the time of installation.

Version Retirement (Customer Hosted Software. Vocera will make Support Services available to End User for any major release for a minimum of two years from the general availability date, subject to and conditioned on End User: (a) Installing and validating updated Software for End User’s specific Operating Environment in accordance with Section 5.8 of these Support Terms (or such shorter period as Vocera reasonably advises is required, on a case-by-case basis, to avoid impaired operation and reliability of the Software); and (b) Maintaining these builds until installation of the next service pack, build update or Software release, as applicable. . (c) Subject to the foregoing, Vocera reserves the right to discontinue Support with respect to any version of Software in whole or in part, should Vocera, in its sole discretion, determine that continued support is no longer practicable. Vocera will give End User written notice at least six months prior to any such discontinuance, and will refund any prepaid fees (if applicable) for the affected Support that are not accrued as of discontinuance. Support of any Software update is governed by the Support Services offered at the time of installation.

Version Retirement (Customer Hosted Software. Vocera will make Support Services available to End User for any major release for a minimum of two years from the general availability date, subject to and conditioned on End User: (a) Installing and validating updated Software for End User’s specific Operating Environment in accordance with Section 5.8 6.8 of these Support Terms (or such shorter period as Vocera reasonably advises is required, on a case-by-case basis, to avoid impaired operation and reliability of the Software); and (b) Maintaining these builds until installation of the next service pack, build update or Software release, as applicable. Subject to the foregoing, Vocera reserves the right to discontinue Support with respect to any version of Software in whole or in part, should Vocera, in its sole discretion, determine that continued support is no longer practicable. Vocera will give End User written notice at least six months prior to any such discontinuance, and will refund any prepaid fees (if applicable) for the affected Support that are not accrued as of discontinuance. Support of any Software update is governed by the Support Services offered at the time of installation.

Version Retirement (Customer Hosted Software. Vocera will make Support Services available to End User for any major release for a minimum of two years from the general availability date, subject to and conditioned on End User: (a) Installing and validating updated Software for End User’s specific Operating Environment in accordance with Section 5.8 6.8 of these Support Terms (or such shorter period as Vocera reasonably advises is required, on a case-by-by- case basis, to avoid impaired operation and reliability of the Software); and (b) Maintaining these builds until installation of the next service pack, build update or Software release, as applicable. Subject to the foregoing, Vocera reserves the right to discontinue Support with respect to any version of Software in whole or in part, should Vocera, in its sole discretion, determine that continued support is no longer practicable. Vocera will give End User written notice at least six months prior to any such discontinuance, and will refund any prepaid fees (if applicable) for the affected Support that are not accrued as of discontinuance. Support of any Software update is governed by the Support Services offered at the time of installation.