Work relations. The work relations ox xxxerper- sonal relations have an impact on the performance and the wellbeing of the workers. These encompass the social interaction between workers themselves and between workers and the enterprise (formal and informal relations with the direct supervi- sor, the management, HR-func- tion). Relations with clients and other third parties are also part of this. It is important to take into account the quality of the relations (collaboration, integra- tion, contact moments and pos- sibilities, communication, work atmosphere), the management style, the occurrence of violence or harassment, conflict manage- ment, support procedures and mechanisms.
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Samples: www.etuc.org, www.sgeconomia.gov.pt, www.ceep.eu