Workflow. The just opened Cases will be immediately notified to a reference person for each Infrastructure: they will analyse it and, based on its description, will assign it to the most suitable responsible for follow up (stepping the item in “In Progress” status, asking for Feedback if something unclear or moving to resolved if a solution has been identified meanwhile). The Case will follow the workflow described in Figure 13: Process for tracking issues (only the Infrastructure Owners can directly Reject or Close the issue): Figure 13: Process for tracking issues
Appears in 2 contracts
Samples: www.softfire.eu, www.softfire.eu
Workflow. The just opened Cases will be immediately notified to a reference person for each Infrastructure: they will analyse analyze it and, based on its description, will assign it to the most suitable responsible for follow up (stepping the item in “In Progress” status, asking for Feedback if something unclear or moving to resolved if a solution has been identified meanwhile). The Case will follow the workflow described in Figure 1324: Process for tracking issues (only the Infrastructure Owners can directly Reject or Close the issue): Figure 1324: Process for tracking issues
Appears in 1 contract
Samples: www.softfire.eu
Workflow. The just opened Cases will be immediately notified to a reference person for each Infrastructure: they will analyse analyze it and, based on its description, will assign it to the most suitable responsible for follow up followup (stepping the item in “In Progress” status, asking for Feedback if something unclear or moving to resolved if a solution has been identified meanwhile). The Case will follow the workflow described in Figure 1324: Process for tracking issues (only issues(only the Infrastructure Owners can directly Reject or Close the issue): Figure 1324: Process for tracking issues
Appears in 1 contract
Samples: www.softfire.eu
Workflow. The just opened Cases will be immediately notified to a reference person for each Infrastructure: they will analyse it and, based on its description, will assign it to the most suitable responsible for follow up (stepping the item in “In Progress” status, asking for Feedback if something unclear or moving to resolved if a solution has been identified meanwhile). The Case will follow the workflow described in Figure 1324: Process for tracking issues (only the Infrastructure Owners can directly Reject or Close the issue): Figure 1324: Process for tracking issues
Appears in 1 contract
Samples: www.softfire.eu