Common use of Written Standards for Accessibility of Care Clause in Contracts

Written Standards for Accessibility of Care. The HMO must have written standards for the accessibility of care and services. These standards must be communicated to providers and monitored by the HMO. The standards must include the following: Waiting times for care at facilities; waiting times for appointments; statement that providers’ hours of operation do not discriminate against Medicaid and BadgerCare enrollees; and whether or not provider(s) speak member’s language. The HMO must take corrective action if its standards are not met.

Written Standards for Accessibility of Care. 1. The HMO must have written standards for the accessibility of care and services. These standards must be communicated to providers and monitored by the HMO. The standards must include the following:  Waiting times for care at facilities; waiting  Waiting times for appointments; statement  Statement that providers’ hours of operation do not discriminate against BadgerCare Plus and/or Medicaid and BadgerCare enrolleesSSI members; and whether  Whether or not provider(s) speak the member’s language. The HMO must take corrective action if its standards are not met.

Written Standards for Accessibility of Care. The HMO must have written standards for the accessibility of care and services. These standards must be communicated to providers and monitored by the HMO. The standards must include the following: • Waiting times for care at facilities; waiting • Waiting times for appointments; statement • Statement that providers’ hours of operation do not discriminate against BadgerCare Plus and/or Medicaid and BadgerCare enrolleesSSI members; and whether • Whether or not provider(s) speak the member’s language. The HMO HMO’s standards for waiting times for appointments must take corrective action if its standards are not met.be as follows for the indicated provider types: