Common use of Xxxx Xxxxxxxx and Presentment Clause in Contracts

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxx. Any changes will need to be made by contacting the Xxxxxx directly. Additionally, it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We will use our best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. Accuracy and dispute of electronic bill - We are not responsible for the accuracy of your electronic bill(s). We are only responsible for presenting the information we receive from the Xxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxx. Any changes will need to be made by contacting the Xxxxxx directly. Additionally, it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The Service may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we feature the Service may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We The Service will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us the Service harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. Accuracy and dispute of electronic bill - We are The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the Xxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers. Exclusions of Warranties THE SERVICE AND RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Serviceservice provider's electronic bill options, you also agree to the following: Information provided Provided to the Xxxxxx - We are the service provider is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxxxxxxxx. Any changes will need to be made by contacting the Xxxxxx xxxxxx directly. Additionally, it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The service may, at the request of the Xxxxxxxxxxxx, provide to the Xxxxxx xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx xxxxxx at the time of activating the electronic bill for that Xxxxxxxxxxxx, for purposes of the Xxxxxx xxxxxx informing you about Service service and/or bill information. Activation - Upon upon activation of the electronic bill feature, we feature the service provider may notify the Xxxxxx xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx xxxxxx to Xxxxxx xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxxxxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data Obtain Bill Data - Your your activation of the electronic bill feature for a Xxxxxx xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx xxxxxx on your behalf. For some Billersbillers, you will be asked to provide us with your user name and password for that Xxxxxxxxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We the service provider will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Serviceservice, we the service provider may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of Electronic Bill Notification - the electronic bill notification - The electronic Xxxxxx xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. We The service provider will notify your electronic Xxxxxx(sxxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The service provider will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(sElectronic Bill(S) - You you agree to hold us the service provider harmless should the Xxxxxx xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx xxxxxx directly. Accuracy and dispute Dispute of electronic bill Electronic Bill - We are the service provider is not responsible for the accuracy of your electronic bill(s). We are The service provider is only responsible for presenting the information we receive from the Xxxxxxxxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx xxxxxx directly. This Agreement agreement does not alter your liability or obligations that currently exist between you and your Billersbillers. Account Security You are solely responsible for controlling the safekeeping of and access to your user identification, password or other means to access your account. You agree not to give out or make available your user identification, password, access code, authenticating image or other means to access your account to any unauthorized individuals. You are responsible for all payment transactions authorized by you or by anyone to whom you provide access to your funding account. You are liable for all payment transactions you make or that you authorize another person to make even if that person exceeds his or her authority. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the service without your consent or has transferred money without your permission, you should notify the financial institution at once by calling 0-000-000-0000. Errors or Unauthorized Activity If you believe that your user identification, password, access code, authenticating image or other means to access your account has been lost, stolen or otherwise compromised, or that someone may attempt to use the service without your consent or has transferred money without your permission, or if you suspect any fraudulent activity in your account(s), you must notify the financial institution at once. Contact our customer service center at 0-000-000-0000. If your password has been compromised and you tell us within two (2) business days of discovering the loss or misappropriation, you can lose no more than fifty dollars ($50). If you do not tell us within the two (2) business day period, you could lose as much as five hundred dollars ($500) if we could have stopped the use of your accounts had we received notice in a timely manner. You must contact customer service as soon as you identify any errors or discrepancies in your statement or transaction record, or if you need any information about a transaction listed on the statement or transaction record. We must hear from you no later than sixty (60) days after we have sent the first statement on which the unauthorized transaction, problem or error appeared (if you notify us verbally, we may require that you send us your complaint or question in writing or electronically within ten (10) business days). Contact our Customer Service center at 000-000-0000. The Customer Service center is open Monday – Friday, 7 am to 11 pm on normal business days, and 9 am – 4 pm Saturdays, Sundays & holidays. You may also write to us at: First Bank Customer Service; P.O. Box 600, Wilmington, NC 28402. If you fail to notify us within the sixty (60) day period, you may not recover any of the money you lost if we can establish that the loss could have been avoided had you notified us on time. We may extend these time periods for good reasons such as out-of-town travel or extended hospital stays. When you report a problem or discrepancy, please: (i) tell us your name and funding account number; (ii) describe the error or the transaction you are unsure about, and explain why you believe it is in error or what additional information you need; (iii) tell us the dollar amount of any suspected error; and (iv) tell us the funding account number used to pay the bill, the payee name, the applicable account number at the payee, the date the payment was sent, the payment amount and the payment reference number. Generally speaking, we will tell you the results of our investigation within ten (10) business days after we hear from you. However, we may take up to forty-five (45) days to investigate your complaint or question. In this case, we may provisionally credit your account so that you have use of the money during the time it takes us to complete our investigation. If you fail to provide your complaint or question in writing within ten (10) business days of a request from us to do so, we reserve the right to not credit your account. If we confirm an error, we will correct your account record within ten (10) business days. If we determine that there was no error, we will send you a written explanation within three (3) business days after we conclude our investigation and will debit any interim amounts credited to your account. You may request copies of any documents that we use in our investigation. Some bill payments are processed by electronic fund transfers (eft). Please see the electronic fund transfers disclosure statement received when you opened your account, which discloses important information concerning your rights and obligations. Electronic Mail (E-Mail) Sending e-mail is a very good way to communicate with financial institution and/or service provider regarding your accounts or the services. However, your e-mail is actually sent via your own software and, as a result, is not secure. Because of this, you should not include confidential information, such as account numbers and balances in any e-mail communication. You cannot use e-mail to initiate bill payment transactions. All such transactions must be initiated using the appropriate functions within the service. Neither the service provider nor the financial institution shall be liable for any errors, omissions, claims, or problems of any kind involving your e-mail.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment ServiceService provider's electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are The Service provider is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxx. Any changes will need to be made by contacting the Xxxxxx directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The Service may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we feature the Service provider may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We The Service provider will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service provider may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We The Service provider will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service provider will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us the Service provider harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. Accuracy and dispute of electronic bill - We are The Service provider is not responsible for the accuracy of your electronic bill(s). We are The Service provider is only responsible for presenting the information we receive from the Xxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers. Account Security You are solely responsible for controlling the safekeeping of and access to your user identification, password or other means to access your account. You agree not to give out or make available your user identification, password, access code, authenticating image or other means to access your account to any unauthorized individuals. You are responsible for all Payment transactions authorized by you or by anyone to whom you provide access to your Funding account. You are liable for all Payment transactions you make or that you authorize another person to make even if that person exceeds his or her authority. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the Service without your consent or has transferred money without your permission, you must notify the Financial Institution at once by calling Business Support at 000-000-0000. The Business Support Center is open Monday – Friday, 8 am to 6 pm on normal business days. You may also write to us at: First Bank First Bank Business Support PO Box 600 Wilmington, NC 28402 Electronic Mail (E-Mail) Sending E-mail is a very good way to communicate with Financial Institution and/or Service provider regarding your accounts or the Services. However, your e-mail is actually sent via your own software and, as a result, is not secure. Because of this, you should not include confidential information, such as account numbers and balances in any e-mail communication. You cannot use e-mail to initiate bill payment transactions. All such transactions must be initiated using the appropriate functions within the Service. Neither the Service provider nor the Financial Institution shall be liable for any errors, omissions, claims, or problems of any kind involving your e-mail. Disclosure Of Information It is our policy to treat your Bill Pay Service account information as confidential. However, Service provider and/or the Financial Institution may disclose certain information about you, your accounts and/or Payments to third parties in situations such as: when necessary to complete a Payment transaction per your instructions; when necessary to activate additional services per your request; in order to determine credit worthiness; in order to comply with government agency or court orders, financial services regulations or law; or if you give Financial Institution or Service provider written permission. Information submitted to the Service provider or its suppliers is the property of those parties, and they are free to use and disclose that information, or any ideas, concepts, know-how or techniques contained in that information to any third party for any purpose whatsoever, except as specifically agreed by the Financial Institution or prohibited by law.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Serviceservice provider's electronic bill options, you also agree to the following: Information provided Provided to the Xxxxxx - We are the service provider is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxxxxxxxx. Any changes will need to be made by contacting the Xxxxxx xxxxxx directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The service may, at the request of the Xxxxxxxxxxxx, provide to the Xxxxxx xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx xxxxxx at the time of activating the electronic bill for that Xxxxxxxxxxxx, for purposes of the Xxxxxx xxxxxx informing you about Service service and/or bill information. Activation - Upon upon activation of the electronic bill feature, we feature the service provider may notify the Xxxxxx xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx xxxxxx to Xxxxxx xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxxxxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data Obtain Bill Data - Your your activation of the electronic bill feature for a Xxxxxx xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx xxxxxx on your behalf. For some Billersbillers, you will be asked to provide us with your user name and password for that Xxxxxxxxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We the service provider will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Serviceservice, we the service provider may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of Of Electronic Bill Notification - the electronic bill notification - The electronic Xxxxxx xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. We The service provider will notify your electronic Xxxxxx(sxxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The service provider will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(sElectronic Bill(S) - You you agree to hold us the service provider harmless should the Xxxxxx xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx xxxxxx directly. Accuracy and dispute Dispute of electronic bill Electronic Bill - We are the service provider is not responsible for the accuracy of your electronic bill(s). We are The service provider is only responsible for presenting the information we receive from the Xxxxxxxxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx xxxxxx directly. This Agreement agreement does not alter your liability or obligations that currently exist between you and your Billersbillers. Account Security You are solely responsible for controlling the safekeeping of and access to your user identification, password or other means to access your account. You agree not to give out or make available your user identification, password, access code, authenticating image or other means to access your account to any unauthorized individuals. You are responsible for all payment transactions authorized by you or by anyone to whom you provide access to your funding account. You are liable for all payment transactions you make or that you authorize another person to make even if that person exceeds his or her authority. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the service without your consent or has transferred money without your permission, you should notify the financial institution at once by calling 0-000-000-0000. Errors or Unauthorized Activity If you believe that your user identification, password, access code, authenticating image or other means to access your account has been lost, stolen or otherwise compromised, or that someone may attempt to use the service without your consent or has transferred money without your permission, or if you suspect any fraudulent activity in your account(s), you must notify the financial institution at once. Contact our customer service center at 0-000-000-0000. If your password has been compromised and you tell us within two (2) business days of discovering the loss or misappropriation, you can lose no more than fifty dollars ($50). If you do not tell us within the two (2) business day period, you could lose as much as five hundred dollars ($500) if we could have stopped the use of your accounts had we received notice in a timely manner. You must contact customer service as soon as you identify any errors or discrepancies in your statement or transaction record, or if you need any information about a transaction listed on the statement or transaction record. We must hear from you no later than sixty (60) days after we have sent the first statement on which the unauthorized transaction, problem or error appeared (if you notify us verbally, we may require that you send us your complaint or question in writing or electronically within ten (10) business days). Contact our Customer Service center at 000-000-0000. The Customer Service center is open Monday – Friday, 7 am to 8 pm on normal business days, and 9 am – 4 pm Saturdays, Sundays & holidays. You may also write to us at: First Bank Customer Service; P.O. Box 600, Wilmington, NC 28402. If you fail to notify us within the sixty (60) day period, you may not recover any of the money you lost if we can establish that the loss could have been avoided had you notified us on time. We may extend these time periods for good reasons such as out-of-town travel or extended hospital stays. When you report a problem or discrepancy, please: (i) tell us your name and funding account number; (ii) describe the error or the transaction you are unsure about, and explain why you believe it is in error or what additional information you need; (iii) tell us the dollar amount of any suspected error; and (iv) tell us the funding account number used to pay the bill, the payee name, the applicable account number at the payee, the date the payment was sent, the payment amount and the payment reference number. Generally speaking, we will tell you the results of our investigation within ten (10) business days after we hear from you. However, we may take up to forty-five (45) days to investigate your complaint or question. In this case, we may provisionally credit your account so that you have use of the money during the time it takes us to complete our investigation. If you fail to provide your complaint or question in writing within ten (10) business days of a request from us to do so, we reserve the right to not credit your account. If we confirm an error, we will correct your account record within ten (10) business days. If we determine that there was no error, we will send you a written explanation within three (3) business days after we conclude our investigation and will debit any interim amounts credited to your account. You may request copies of any documents that we use in our investigation. Some bill payments are processed by electronic fund transfers (eft). Please see the electronic fund transfers disclosure statement received when you opened your account, which discloses important information concerning your rights and obligations. Electronic Mail (E-Mail) Sending e-mail is a very good way to communicate with financial institution and/or service provider regarding your accounts or the services. However, your e-mail is actually sent via your own software and, as a result, is not secure. Because of this, you should not include confidential information, such as account numbers and balances in any e-mail communication. You cannot use e-mail to initiate bill payment transactions. All such transactions must be initiated using the appropriate functions within the service. Neither the service provider nor the financial institution shall be liable for any errors, omissions, claims, or problems of any kind involving your e-mail.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment ServiceService provider's electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are The Service provider is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxx. Any changes will need to be made by contacting the Xxxxxx directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The Service may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we feature the Service provider may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We The Service provider will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service provider may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We The Service provider will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service provider will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us the Service provider harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. Accuracy and dispute of electronic bill - We are The Service provider is not responsible for the accuracy of your electronic bill(s). We are The Service provider is only responsible for presenting the information we receive from the Xxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers. Account Security You are solely responsible for controlling the safekeeping of and access to your user identification, password or other means to access your account. You agree not to give out or make available your user identification, password, access code, authenticating image or other means to access your account to any unauthorized individuals. You are responsible for all Payment transactions authorized by you or by anyone to whom you provide access to your Funding account. You are liable for all Payment transactions you make or that you authorize another person to make even if that person exceeds his or her authority. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the Service without your consent or has transferred money without your permission, you must notify the Financial Institution at once by calling Business Support at 000-000-0000. The Business Support Center is open Monday – Friday, 8 am to 6 pm on normal business days. You may also write to us at: First Bank Business Support PO Box 10589 Greensboro, NC 27404 Electronic Mail (E-Mail) Sending E-mail is a very good way to communicate with Financial Institution and/or Service provider regarding your accounts or the Services. However, your e-mail is actually sent via your own software and, as a result, is not secure. Because of this, you should not include confidential information, such as account numbers and balances in any e-mail communication. You cannot use e-mail to initiate bill payment transactions. All such transactions must be initiated using the appropriate functions within the Service. Neither the Service provider nor the Financial Institution shall be liable for any errors, omissions, claims, or problems of any kind involving your e-mail. Disclosure Of Information It is our policy to treat your Bill Pay Service account information as confidential. However, Service provider and/or the Financial Institution may disclose certain information about you, your accounts and/or Payments to third parties in situations such as: when necessary to complete a Payment transaction per your instructions; when necessary to activate additional services per your request; in order to determine credit worthiness; in order to comply with government agency or court orders, financial services regulations or law; or if you give Financial Institution or Service provider written permission. Information submitted to the Service provider or its suppliers is the property of those parties, and they are free to use and disclose that information, or any ideas, concepts, know-how or techniques contained in that information to any third party for any purpose whatsoever, except as specifically agreed by the Financial Institution or prohibited by law.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment ServiceService provider's electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are The Service provider is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-e- mail addresses, with the electronic Xxxxxx. Any changes will need to be made by contacting the Xxxxxx directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The Service may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we feature the Service provider may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We The Service provider will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service provider may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We The Service provider will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service provider will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us the Service provider harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. Accuracy and dispute of electronic bill - We are The Service provider is not responsible for the accuracy of your electronic bill(s). We are The Service provider is only responsible for presenting the information we receive from the Xxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail email addresses, with the electronic Xxxxxx. Any changes will need to be made by contacting the Xxxxxx directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The Service may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail email address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we the Service may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail email notification to the e-mail email address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We The Service will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us the Service harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. Accuracy and dispute of electronic bill - We are The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the Xxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers. Exclusions of Warranties THE SERVICE AND RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Password and Security You agree not to give or make available your password or other means to access your account to any unauthorized individuals. You are responsible for all payments you authorize using the Service. If you permit other persons to use the Service or your password or other means to access your account, you are responsible for any transactions they authorize. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the Service without your consent or has transferred money without your permission, you must notify the Service at once by calling (877) 000- 0000 during customer service hours.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers Payees directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's ’s electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are Payee—The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers numbers, and e-mail addresses, addresses with the electronic XxxxxxPayee. Any changes will need to be made by contacting the Xxxxxx Payee directly. Additionally, Additionally it is your responsibility to maintain all usernames user names and passwords for all electronic Xxxxxx Payee sites. You also agree not to use someone else's ’s information to gain unauthorized access to another person's ’s bill. We may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Activation—Upon activation of the electronic bill feature, we feature the Service may notify the Xxxxxx Payee of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx Payee to Xxxxxx Payee and may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the XxxxxxPayee. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx Payee reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We Notification—The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon login to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx Payee to XxxxxxPayee. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - notification—The electronic Xxxxxx Payee reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx Payee to XxxxxxPayee. It may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. We The Service will notify your electronic Xxxxxx(sPayee(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service will not be responsible respon- sible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You bill(s)—You agree to hold us the Service harmless should the Xxxxxx Payee fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx Payee directly. Accuracy and dispute of electronic bill - We are bill—The Service is not responsible respon- sible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the XxxxxxPayee. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx Payee directly. This Agreement does not alter your liability or obligations that currently exist between you and your BillersPayees.

Xxxx Xxxxxxxx and Presentment. This feature is The Service also allows for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statementsbills. In addition, if If you elect to activate one of the Bill Payment Service's ’s electronic bill options, you also expressly agree to the following: • Information provided to the Xxxxxx - We are The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxx. Any changes will need to be made by contacting the Xxxxxx directly. Additionally, it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The Service may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. • Activation - Upon activation of the electronic bill feature, we feature the Service may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. • Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name username and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. • Notification - We The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. • Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We The Service will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. • Non-Delivery of electronic bill(s) - You agree to hold us the Service harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. • Accuracy and dispute of electronic bill - We are The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the Xxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Serviceservice provider's electronic bill options, you also agree to the following: Information provided Provided to the Xxxxxx - We are the service provider is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxxxxxxxx. Any changes will need to be made by contacting the Xxxxxx xxxxxx directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The service may, at the request of the Xxxxxxxxxxxx, provide to the Xxxxxx xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx xxxxxx at the time of activating the electronic bill for that Xxxxxxxxxxxx, for purposes of the Xxxxxx xxxxxx informing you about Service service and/or bill information. Activation - Upon upon activation of the electronic bill feature, we feature the service provider may notify the Xxxxxx xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx xxxxxx to Xxxxxx xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxxxxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data Obtain Bill Data - Your your activation of the electronic bill feature for a Xxxxxx xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx xxxxxx on your behalf. For some Billersbillers, you will be asked to provide us with your user name and password for that Xxxxxxxxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We the service provider will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Serviceservice, we the service provider may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of Of Electronic Bill Notification - the electronic bill notification - The electronic Xxxxxx xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. We The service provider will notify your electronic Xxxxxx(sxxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The service provider will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(sElectronic Bill(S) - You you agree to hold us the service provider harmless should the Xxxxxx xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx xxxxxx directly. Accuracy and dispute Dispute of electronic bill Electronic Bill - We are the service provider is not responsible for the accuracy of your electronic bill(s). We are The service provider is only responsible for presenting the information we receive from the Xxxxxxxxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx xxxxxx directly. This Agreement agreement does not alter your liability or obligations that currently exist between you and your Billersbillers. Account Security You are solely responsible for controlling the safekeeping of and access to your user identification, password or other means to access your account. You agree not to give out or make available your user identification, password, access code, authenticating image or other means to access your account to any unauthorized individuals. You are responsible for all payment transactions authorized by you or by anyone to whom you provide access to your funding account. You are liable for all payment transactions you make or that you authorize another person to make even if that person exceeds his or her authority. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the service without your consent or has transferred money without your permission, you must notify the financial institution at once by calling Customer Service at 000-000-0000. Customer Service is open Monday – Friday, 7am to 8pm on normal business days and Saturday, Sunday and Holidays, 9am to 4pm. You may also write to us at: First Bank Customer Service PO Box 10589 Greensboro, NC 27404 Errors or Unauthorized Activity If you believe that your user identification, password, access code, authenticating image or other means to access your account has been lost, stolen or otherwise compromised, or that someone may attempt to use the service without your consent or has transferred money without your permission, or if you suspect any fraudulent activity in your account(s), you must notify the financial institution at once. Contact Customer Service at 000-000-0000. If your password has been compromised and you tell us within two (2) business days of discovering the loss or misappropriation, you can lose no more than fifty dollars ($50). If you do not tell us within the two (2) business day period, you could lose as much as five hundred dollars ($500) if we could have stopped the use of your accounts had we received notice in a timely manner. You must contact customer service as soon as you identify any errors or discrepancies in your statement or transaction record, or if you need any information about a transaction listed on the statement or transaction record. We must hear from you no later than sixty (60) days after we have sent the first statement on which the unauthorized transaction, problem or error appeared (if you notify us verbally, we may require that you send us your complaint or question in writing or electronically within ten (10) business days). Contact our Customer Service at 000-000-0000. Customer Service is open Monday to Friday, 7 am to 8 pm on normal business days, and 9 am to 4 pm Saturdays, Sundays & Holidays. You may also write to us at: First Bank Customer Service P.O. Box 10589 Greensboro, NC 227404 If you fail to notify us within the sixty (60) day period, you may not recover any of the money you lost if we can establish that the loss could have been avoided had you notified us on time. We may extend these time periods for good reasons such as out-of-town travel or extended hospital stays. When you report a problem or discrepancy, please: (i) tell us your name and funding account number; (ii) describe the error or the transaction you are unsure about, and explain why you believe it is in error or what additional information you need; (iii) tell us the dollar amount of any suspected error; and (iv) tell us the funding account number used to pay the bill, the payee name, the applicable account number at the payee, the date the payment was sent, the payment amount and the payment reference number. Generally speaking, we will tell you the results of our investigation within ten (10) business days after we hear from you. However, we may take up to forty-five (45) days to investigate your complaint or question. In this case, we may provisionally credit your account so that you have use of the money during the time it takes us to complete our investigation. If you fail to provide your complaint or question in writing within ten (10) business days of a request from us to do so, we reserve the right to not credit your account. If we confirm an error, we will correct your account record within ten (10) business days. If we determine that there was no error, we will send you a written explanation within three (3) business days after we conclude our investigation and will debit any interim amounts credited to your account. You may request copies of any documents that we use in our investigation. Some bill payments are processed by electronic fund transfers (eft). Please see the electronic fund transfers disclosure statement received when you opened your account, which discloses important information concerning your rights and obligations. Electronic Mail (E-Mail) Sending e-mail is a very good way to communicate with financial institution and/or service provider regarding your accounts or the services. However, your e-mail is actually sent via your own software and, as a result, is not secure. Because of this, you should not include confidential information, such as account numbers and balances in any e-mail communication. You cannot use e-mail to initiate bill payment transactions. All such transactions must be initiated using the appropriate functions within the service. Neither the service provider nor the financial institution shall be liable for any errors, omissions, claims, or problems of any kind involving your e-mail.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxx. Any changes will need to be made by contacting the Xxxxxx directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The Service may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we feature the Service may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We The Service will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us the Service harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. Accuracy and dispute of electronic bill - We are The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the Xxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers.

Xxxx Xxxxxxxx and Presentment. This The bill delivery and presentment feature of Bill Pay is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's Pay’s electronic bill options, you also agree to the following: Information provided to the Xxxxxx - – We are unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail email addresses, with the electronic Xxxxxx. Any changes will need to must be made by you by contacting the Xxxxxx directly. Additionally, Additionally it is your responsibility to maintain and safeguard all usernames and passwords for all electronic Xxxxxx sites. You also agree not to share or disclose your usernames or passwords to any other person. You agree not to use someone else's any other person’s information to gain unauthorized access to another any other person's bill’s bill or account. We may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail email address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, feature we may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to whether you will receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves has the right to accept or deny decline your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be for all purposes as your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We will use our best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment ServicePay, we may send an e-mail email notification to the e-mail email address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service Pay and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves has the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe time frame for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. Accuracy and dispute of electronic bill - We are not responsible for the accuracy of your electronic bill(s). We are only responsible for presenting the information we receive from the XxxxxxXxxxxx in accordance with these terms and conditions. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers Payees directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's electronic bill options, you also agree to the following: □ Information provided to the Xxxxxx Payee - We are The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic XxxxxxPayee. Any changes will need to be made by contacting the Xxxxxx Payee directly. Additionally, Additionally it is your responsibility to maintain all usernames User IDs, Passwords and passwords Authentication Methods for all electronic Xxxxxx Payee sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. □ Notification - We The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon log on to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx Payee to XxxxxxPayee. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. □ Non-Delivery of electronic bill(s) - You agree to hold us the Service harmless should the Xxxxxx Payee fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx Payee directly. □ Accuracy and dispute of electronic bill - We are The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the XxxxxxPayee. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx Payee directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers.Payees. Errors and Questions- In case of errors or questions about your transactions, you should notify us as soon as possible via one of the following: Telephone us at (000) 000-0000 during member service hours or write to us at Rancho Federal Credit Union Attn: Member Services P. O. Box 2728 Downey, CA. 90242

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers Payees directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's ’s electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are Payee — The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic XxxxxxPayee. Any changes will need to be made by contacting the Xxxxxx Payee directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx Payee sites. You also agree not to use someone else's ’s information to gain unauthorized access to another person's ’s bill. We The Service may, at the request of the XxxxxxPayee, provide to the Xxxxxx Payee your e-mail address, service address, or other data specifically requested by the Xxxxxx Payee at the time of activating the electronic bill for that XxxxxxPayee, for purposes of the Xxxxxx Payee informing you about Service and/or bill information. Activation - — Upon activation of the electronic bill feature, we feature the Service may notify the Xxxxxx Payee of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx Payee to Xxxxxx Payee and may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the XxxxxxPayee. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx Payee reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - — Your activation of the electronic bill feature for a Xxxxxx Payee shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx Payee on your behalf. For some BillersPayees, you will be asked to provide us with your user name and password for that XxxxxxPayee. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We — The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail notification to the e-e- mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx Payee to XxxxxxPayee. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - — The electronic Xxxxxx Payee reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx Payee to XxxxxxPayee. It may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. We The Service will notify your electronic Xxxxxx(sPayee(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - — You agree to hold us the Service harmless should the Xxxxxx Payee fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx Payee directly. Accuracy and dispute of electronic bill - We are — The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the XxxxxxPayee. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx Payee directly. This Agreement does These Terms and Conditions do not alter your liability or obligations that currently exist between you and your BillersPayees. Exclusions of Warranties THE SERVICE AND RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Password and Security You agree not to give or make available your password or other means to access your account to any unauthorized individuals. You are responsible for all payments you authorize using the Service. If you permit other persons to use the Service or your password or other means to access your account, you are responsible for any transactions they authorize. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the Service without your consent or has transferred money without your permission, you must notify us at once by calling 0-000-000-XXXX (8722).

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Serviceservice provider's electronic bill options, you also agree to the following: Information provided Provided to the Xxxxxx - We are the service provider is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxxxxxxxx. Any changes will need to be made by contacting the Xxxxxx xxxxxx directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The service may, at the request of the Xxxxxxxxxxxx, provide to the Xxxxxx xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx xxxxxx at the time of activating the electronic bill for that Xxxxxxxxxxxx, for purposes of the Xxxxxx xxxxxx informing you about Service service and/or bill information. Activation - Upon upon activation of the electronic bill feature, we feature the service provider may notify the Xxxxxx xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx xxxxxx to Xxxxxx xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxxxxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data Obtain Bill Data - Your your activation of the electronic bill feature for a Xxxxxx xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx xxxxxx on your behalf. For some Billersbillers, you will be asked to provide us with your user name and password for that Xxxxxxxxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We the service provider will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Serviceservice, we the service provider may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of Of Electronic Bill Notification - the electronic bill notification - The electronic Xxxxxx xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. We The service provider will notify your electronic Xxxxxx(sxxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The service provider will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(sElectronic Bill(S) - You you agree to hold us the service provider harmless should the Xxxxxx xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx xxxxxx directly. Accuracy and dispute Dispute of electronic bill Electronic Bill - We are the service provider is not responsible for the accuracy of your electronic bill(s). We are The service provider is only responsible for presenting the information we receive from the Xxxxxxxxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx xxxxxx directly. This Agreement agreement does not alter your liability or obligations that currently exist between you and your Billersbillers. Account Security You are solely responsible for controlling the safekeeping of and access to your user identification, password or other means to access your account. You agree not to give out or make available your user identification, password, access code, authenticating image or other means to access your account to any unauthorized individuals. You are responsible for all payment transactions authorized by you or by anyone to whom you provide access to your funding account. You are liable for all payment transactions you make or that you authorize another person to make even if that person exceeds his or her authority. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the service without your consent or has transferred money without your permission, you should notify the financial institution at once by calling 0-000-000-0000. Errors or Unauthorized Activity If you believe that your user identification, password, access code, authenticating image or other means to access your account has been lost, stolen or otherwise compromised, or that someone may attempt to use the service without your consent or has transferred money without your permission, or if you suspect any fraudulent activity in your account(s), you must notify the financial institution at once. Contact our customer service center at 0-000-000-0000. If your password has been compromised and you tell us within two (2) business days of discovering the loss or misappropriation, you can lose no more than fifty dollars ($50). If you do not tell us within the two (2) business day period, you could lose as much as five hundred dollars ($500) if we could have stopped the use of your accounts had we received notice in a timely manner. You must contact customer service as soon as you identify any errors or discrepancies in your statement or transaction record, or if you need any information about a transaction listed on the statement or transaction record. We must hear from you no later than sixty (60) days after we have sent the first statement on which the unauthorized transaction, problem or error appeared (if you notify us verbally, we may require that you send us your complaint or question in writing or electronically within ten (10) business days). Contact our Customer Service center at 000-000-0000. The Customer Service center is open Monday – Friday, 7 am to 11 pm on normal business days, and 9 am – 4 pm Saturdays, Sundays & holidays. You may also write to us at: First Bank Customer Service; P.O. Box 600, Wilmington, NC 28402. If you fail to notify us within the sixty (60) day period, you may not recover any of the money you lost if we can establish that the loss could have been avoided had you notified us on time. We may extend these time periods for good reasons such as out-of-town travel or extended hospital stays. When you report a problem or discrepancy, please: (i) tell us your name and funding account number; (ii) describe the error or the transaction you are unsure about, and explain why you believe it is in error or what additional information you need; (iii) tell us the dollar amount of any suspected error; and (iv) tell us the funding account number used to pay the bill, the payee name, the applicable account number at the payee, the date the payment was sent, the payment amount and the payment reference number. Generally speaking, we will tell you the results of our investigation within ten (10) business days after we hear from you. However, we may take up to forty-five (45) days to investigate your complaint or question. In this case, we may provisionally credit your account so that you have use of the money during the time it takes us to complete our investigation. If you fail to provide your complaint or question in writing within ten (10) business days of a request from us to do so, we reserve the right to not credit your account. If we confirm an error, we will correct your account record within ten (10) business days. If we determine that there was no error, we will send you a written explanation within three (3) business days after we conclude our investigation and will debit any interim amounts credited to your account. You may request copies of any documents that we use in our investigation. Some bill payments are processed by electronic fund transfers (eft). Please see the electronic fund transfers disclosure statement received when you opened your account, which discloses important information concerning your rights and obligations. Electronic Mail (E-Mail) Sending e-mail is a very good way to communicate with financial institution and/or service provider regarding your accounts or the services. However, your e-mail is actually sent via your own software and, as a result, is not secure. Because of this, you should not include confidential information, such as account numbers and balances in any e-mail communication. You cannot use e-mail to initiate bill payment transactions. All such transactions must be initiated using the appropriate functions within the service. Neither the service provider nor the financial institution shall be liable for any errors, omissions, claims, or problems of any kind involving your e-mail.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers Payees directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's electronic bill options, you also agree to the following: Information provided to the Xxxxxx Payee - We are The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic XxxxxxPayee. Any changes will need to be made by contacting the Xxxxxx Payee directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx Payee sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we feature the Service may notify the Xxxxxx Payee of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx Payee to Xxxxxx Payee and may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the XxxxxxPayee. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx Payee reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx Payee to XxxxxxPayee. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx Payee reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx Payee to XxxxxxPayee. It may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. We The Service will notify your electronic Xxxxxx(sPayee(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us the Service harmless should the Xxxxxx Payee fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx Payee directly. Accuracy and dispute of electronic bill - We are The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the XxxxxxPayee. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx Payee directly. This Agreement does not alter your liability or obligations that currently exist between you and your BillersPayees.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers Payees directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's ’s electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are Payee – The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic XxxxxxPayee. Any changes will need to be made by contacting the Xxxxxx Payee directly. Additionally, it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx Payee sites. You also agree not to use someone else's ’s information to gain unauthorized access to another person's ’s bill. We The Bill Payment Service may, at the request of the XxxxxxPayee, provide to the Xxxxxx Payee your e-e- mail address, service address, or other data specifically requested by the Xxxxxx Payee at the time of activating the electronic bill for that XxxxxxPayee, for purposes of the Xxxxxx Payee informing you about Service and/or bill information. Activation - – Upon activation of the electronic bill feature, we feature the Bill Payment Service may notify the Xxxxxx Payee of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx Payee to Xxxxxx Payee and may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the XxxxxxPayee. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx Payee reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - – Your activation of the electronic bill feature for a Xxxxxx Payee shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx Payee on your behalf. For some BillersPayees, you will be asked to provide us with your user name username and password for that XxxxxxPayee. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We – The Bill Payment Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Bill Payment Service may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx Payee to XxxxxxPayee. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - – The electronic Xxxxxx Payee reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx Payee to XxxxxxPayee. It may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. We The Bill Payment Service will notify your electronic Xxxxxx(sPayees(s) as to the change in status of your account and it is your sole responsibility to make arrangements plan for an alternative form of bill delivery. We The Bill Payment Service will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - – You agree to hold us the Service harmless should the Xxxxxx Payee fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx Payee directly. Accuracy and dispute of electronic bill - We are – The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the XxxxxxPayee. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx Payee directly. This Agreement does not alter your liability or obligations that currently exist between you and your BillersPayees.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers Payees directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's electronic bill options, you also agree to the following: Information provided to the Xxxxxx Payee - We are The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic XxxxxxPayee. Any changes will need to be made by contacting the Xxxxxx Payee directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx Payee sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we feature the Service may notify the Xxxxxx Payee of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx Payee to Xxxxxx Payee and may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the XxxxxxPayee. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx Payee reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx Payee to XxxxxxPayee. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx Payee reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx Payee to XxxxxxPayee. It may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. We The Service will notify your electronic Xxxxxx(sPayee(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us the Service harmless should the Xxxxxx Payee fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx Payee directly. Accuracy and dispute of electronic bill - We are The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the XxxxxxPayee. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx Payee directly. This Agreement does not alter your liability or obligations that currently exist between you and your BillersPayees. Exclusions of Warranties THE SERVICE AND RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Password and Security You agree not to give or make available your password or other means to access your account to any unauthorized individuals. You are responsible for all payments you authorize using the Service. If you permit other persons to use the Service or your password or other means to access your account, you are responsible for any transactions they authorize. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the Service without your consent or has transferred money without your permission, you must notify the Service at once by calling 0-(000)-000-0000 during customer service hours.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Serviceservice provider's electronic bill options, you also agree to the following: Information provided Provided to the Xxxxxx - We are the service provider is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxxxxxxxx. Any changes will need to be made by contacting the Xxxxxx xxxxxx directly. Additionally, it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The service may, at the request of the Xxxxxxxxxxxx, provide to the Xxxxxx xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx xxxxxx at the time of activating the electronic bill for that Xxxxxxxxxxxx, for purposes of the Xxxxxx xxxxxx informing you about Service service and/or bill information. Activation - Upon upon activation of the electronic bill feature, we feature the service provider may notify the Xxxxxx xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx xxxxxx to Xxxxxx xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxxxxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data Obtain Bill Data - Your your activation of the electronic bill feature for a Xxxxxx xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx xxxxxx on your behalf. For some Billersbillers, you will be asked to provide us with your user name and password for that Xxxxxxxxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We the service provider will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Serviceservice, we the service provider may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of Electronic Bill Notification - the electronic bill notification - The electronic Xxxxxx xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx xxxxxx to Xxxxxxxxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxxxxxxxx. We The service provider will notify your electronic Xxxxxx(sxxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The service provider will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(sElectronic Bill(S) - You you agree to hold us the service provider harmless should the Xxxxxx xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx xxxxxx directly. Accuracy and dispute Dispute of electronic bill Electronic Bill - We are the service provider is not responsible for the accuracy of your electronic bill(s). We are The service provider is only responsible for presenting the information we receive from the Xxxxxxxxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx xxxxxx directly. This Agreement agreement does not alter your liability or obligations that currently exist between you and your Billersbillers. Account Security You are solely responsible for controlling the safekeeping of and access to your username, password or other means to access your account. You agree not to give out or make available your username, password, access code, authenticating image or other means to access your account to any unauthorized individuals. You are responsible for all payment transactions authorized by you or by anyone to whom you provide access to your funding account. You are liable for all payment transactions you make or that you authorize another person to make even if that person exceeds his or her authority. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the service without your consent or has transferred money without your permission, you should notify the financial institution at once by calling 000-000-0000 Errors or Unauthorized Activity If you believe that your user identification, password, access code, authenticating image or other means to access your account has been lost, stolen or otherwise compromised, or that someone may attempt to use the service without your consent or has transferred money without your permission, or if you suspect any fraudulent activity in your account(s), you must notify the financial institution at once. Contact us at 000- 000-0000. If your password has been compromised and you tell us within two (2) business days of discovering the loss or misappropriation, you can lose no more than fifty dollars ($50). If you do not tell us within the two (2) business day period, you could lose as much as five hundred dollars ($500) if we could have stopped the use of your accounts had we received notice in a timely manner. You must contact customer service as soon as you identify any errors or discrepancies in your statement or transaction record, or if you need any information about a transaction listed on the statement or transaction record. We must hear from you no later than sixty (60) days after we have sent the first statement on which the unauthorized transaction, problem or error appeared (if you notify us verbally, we may require that you send us your complaint or question in writing or electronically within ten (10) business days). Contact us at 000-000-0000. Normal business hours are M-F, 9 am – 4 pm except on holidays. You may also write to us at: Flagship Bank Bill Pay Customer Service; P.O. Box 1889, Dunedin, FL 34697. If you fail to notify us within the sixty (60) day period, you may not recover any of the money you lost if we can establish that the loss could have been avoided had you notified us on time. We may extend these time periods for good reasons such as out-of-town travel or extended hospital stays. When you report a problem or discrepancy, please: (i) tell us your name and funding account number; (ii) describe the error or the transaction you are unsure about, and explain why you believe it is in error or what additional information you need; (iii) tell us the dollar amount of any suspected error; and (iv) tell us the funding account number used to pay the bill, the payee name, the applicable account number at the payee, the date the payment was sent, the payment amount and the payment reference number. Generally speaking, we will tell you the results of our investigation within ten (10) business days after we hear from you. However, we may take up to forty-five (45) days to investigate your complaint or question. In this case, we may provisionally credit your account so that you have use of the money during the time it takes us to complete our investigation. If you fail to provide your complaint or question in writing within ten (10) business days of a request from us to do so, we reserve the right to not credit your account. If we confirm an error, we will correct your account record within ten (10) business days. If we determine that there was no error, we will send you a written explanation within three (3) business days after we conclude our investigation and will debit any interim amounts credited to your account. You may request copies of any documents that we use in our investigation. Some bill payments are processed by electronic fund transfers (eft). Please see the electronic fund transfers disclosure statement received when you opened your account, which discloses important information concerning your rights and obligations. Electronic Mail (E-Mail) Sending e-mail is a very good way to communicate with financial institution and/or service provider regarding your accounts or the services. However, your e-mail is actually sent via your own software and, as a result, is not secure. Because of this, you should not include confidential information, such as account numbers and balances in any e-mail communication. You cannot use e-mail to initiate bill payment transactions. All such transactions must be initiated using the appropriate functions within the service. Neither the service provider nor the financial institution shall be liable for any errors, omissions, claims, or problems of any kind involving your e-mail.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers Payees directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's electronic bill bill(E-bills) options, you also agree to the following: Information provided to the Xxxxxx Payee - We are unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic XxxxxxPayee. Any changes will need to be made by contacting the Xxxxxx Payee directly. Additionally, it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx Payee sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we feature the Service may notify the Xxxxxx Payee of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx Payee to Xxxxxx Payee and may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the XxxxxxPayee. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx Payee reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We will use our best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we We may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx Payee to XxxxxxPayee. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx Payee reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx Payee to XxxxxxPayee. It may take up to sixty (60) days, depending on the billing cycle of each XxxxxxPayee. We will notify your electronic Xxxxxx(sPayee(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us harmless should the Xxxxxx Payee fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx Payee directly. Accuracy and dispute of electronic bill - We are not responsible for the accuracy of your electronic bill(s). We are only responsible for presenting the information we receive from the XxxxxxPayee. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx Payee directly. This Payment Manager Agreement does not alter your liability or obligations that currently exist between you and your BillersPayees. Exclusions of Warranties PAYMENT MANAGER AND ITS RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Fees and Additional Charges There is no fee to enroll, and no monthly fee to use, Payment Manager. Any fees associated with your standard deposit accounts will continue to apply. You are responsible for any and all telephone access fees and/or Internet service fees that may be assessed by your telephone and/or Internet service provider.

Xxxx Xxxxxxxx and Presentment. This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers directly if you do not receive your statements. In addition, if you elect to activate one of the Bill Payment Service's electronic bill options, you also agree to the following: Information provided to the Xxxxxx - We are The Service is unable to update or change your personal information such as, but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Xxxxxx. Any changes will need to be made by contacting the Xxxxxx directly. Additionally, Additionally it is your responsibility to maintain all usernames and passwords for all electronic Xxxxxx sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We The Service may, at the request of the Xxxxxx, provide to the Xxxxxx your e-mail address, service address, or other data specifically requested by the Xxxxxx at the time of activating the electronic bill for that Xxxxxx, for purposes of the Xxxxxx informing you about Service and/or bill information. Activation - Upon activation of the electronic bill feature, we feature the Service may notify the Xxxxxx of your request to receive electronic billing information. The presentment of your first electronic bill may vary from Xxxxxx to Xxxxxx and may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. Additionally, the ability to receive a paper copy of your statement(s) is at the sole discretion of the Xxxxxx. While your electronic bill feature is being activated, activated it is your responsibility to keep your accounts current. Each electronic Xxxxxx reserves the right to accept or deny your request to receive electronic bills. Authorization to obtain bill data - Your activation of the electronic bill feature for a Xxxxxx shall be deemed by us to be your authorization for us to obtain bill data from the Xxxxxx on your behalf. For some Billers, you will be asked to provide us with your user name and password for that Xxxxxx. By providing us with such information, you authorize us to use the information to obtain your bill data. Notification - We The Service will use our its best efforts to present all of your electronic bills promptly. In addition to notification within the Bill Payment Service, we the Service may send an e-mail notification to the e-mail address listed for your account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to periodically logon to the Bill Payment Service and check on the delivery of new electronic bills. The time for notification may vary from Xxxxxx to Xxxxxx. You are responsible for ensuring timely payment of all bills. Cancellation of electronic bill notification - The electronic Xxxxxx reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Xxxxxx to Xxxxxx. It may take up to sixty (60) days, depending on the billing cycle of each Xxxxxx. We The Service will notify your electronic Xxxxxx(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We The Service will not be responsible for presenting any electronic bills that are already in process at the time of cancellation. Non-Delivery of electronic bill(s) - You agree to hold us the Service harmless should the Xxxxxx fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Xxxxxx directly. Accuracy and dispute of electronic bill - We are The Service is not responsible for the accuracy of your electronic bill(s). We are The Service is only responsible for presenting the information we receive from the Xxxxxx. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Xxxxxx directly. This Agreement does not alter your liability or obligations that currently exist between you and your Billers.