Your General Obligations. 6.1 Full information You must give us any information we reasonably require for the purposes of this contract. The information must be correct, and you must not mislead or deceive us in relation to any information provided to us. 6.2 Updating information You must promptly: (a) inform your retailer of any change to your contact details; and (b) inform your retailer of any change that you are aware of that materially affects access to your meter or to other equipment involved in providing customer connection services at the premises; and (c) inform us of any proposed change that you are aware of in plant or equipment, including metering equipment, or any change to the capacity or operation of connected plant or equipment that may affect the quality, reliability, safety or metering of the supply of energy to the premises or the premises of any other person; and (d) inform either your retailer or us of any permanent material change to the energy load or pattern of usage at the premises. 6.3 Your obligation to comply with energy laws and our requirements You must comply with: (a) the energy laws relating to the provision of customer connection services we provide to your (b) our reasonable requirements under the energy laws, including our service and installation Rules. This includes a requirement that you provide and maintain at your premises any reasonable or agreed facility required by us to provide customer connection services to the premises. 6.4 Life support equipment (a) If a person living or intending to live at your premises requires life support equipment, you must: (i) register the premises with your retailer or with us; and (ii) provide medical confirmation for the premises. (b) Subject to satisfying the requirements in the Rules, your premises may cease to be registered as having life support equipment if medical confirmation is not provided to us or your retailer. (c) You must tell us or your retailer if the life support equipment is no longer required at the premises. (d) If you tell us that a person living or intending to live at your premises requires life support equipment, we must give you: (i) at least 50 business days to provide medical confirmation for the premises; and (ii) general advice that there may be a distributor planned interruption, retailer planned interruption or unplanned interruption to the supply of energy to the premises; and (iii) at least 4 business days’ notice in writing of any distributor planned interruptions to the supply of energy to the premises unless we have obtained your explicit consent to the interruption occurring on a specified date; and (iv) information to assist you to prepare a plan of action in case of an unplanned interruption; and (v) emergency telephone contact numbers. 6.5 Obligations if you are not an owner If you cannot meet an obligation relating to your premises under this contract because you are not the owner, you will not be in breach of the obligation if you take all reasonable steps to ensure that the owner or other person responsible for the premises fulfils the obligation. 6.6 Small generators including solar panels (a) If you have a small generator connected to our distribution system at the premises, you must comply with the applicable standards in operating and maintaining the generator when you start to take supply of energy under this contract (b) If you no longer want to keep a small generator at the premises connected to our distribution system, you must apply to us for a connection alteration so that any necessary alterations to the connection can be made. (c) If you want to connect a small generator at the premises to our distribution system for the purpose of exporting energy (for example, a solar panel), you must apply for a connection alteration under the National Electricity Rules. We will provide you with a copy of the relevant additional terms and conditions at the time when we make our connection offer.
Appears in 2 contracts
Samples: Deemed Standard Connection Contract, Deemed Standard Connection Contract
Your General Obligations.
6.1 Full information You must give us any information we reasonably require for the purposes of this contractContract. The information must be correct, and you must not mislead or deceive us in relation to any information provided to us.
6.2 Updating information You must promptly:
(a) inform your retailer Retailer of any change to your contact details; and
(b) inform your retailer Retailer of any change that you are aware of that materially affects access to your meter Meter or to other equipment involved in providing customer connection services Customer Connection Services at the premisesPremises; and
(c) inform us of any proposed change that you are aware of in plant or equipment, including metering equipment, or any change to the capacity or operation of connected plant or equipment that may affect the quality, reliability, safety or metering of the supply of energy Energy to the premises Premises or the premises Premises of any other person; and
(d) inform either your retailer Retailer or us of any permanent material change to the energy Energy load or pattern of usage at the premisesPremises.
6.3 Your obligation to comply with energy laws Energy Laws and our requirements You must comply with:
(a) the energy laws Energy Laws relating to the provision of customer connection services Customer Connection Services we provide to youryour Premises under this Contract; and
(b) our reasonable requirements under the energy lawsEnergy Laws, including our service and installation Rulesrules. This includes a requirement that you provide and maintain at your premises Premises any reasonable or agreed facility required by us to provide customer connection services Customer Connection Services to the premisesPremises.
6.4 Life support equipment
(a) If a person living or intending to live at your premises Premises requires life support equipment, you must:
(i) register the premises Premises with your retailer Retailer or with us; and
(ii) provide medical Medical confirmation for the premisesPremises.
(b) Subject to satisfying the requirements in the Rules, your premises Premises may cease to be registered as having life support equipment if medical Medical confirmation is not provided to us or your retailerRetailer.
(c) You must tell us or your retailer Retailer if the life support equipment is no longer required at the premisesPremises.
(d) If you tell us that a person living or intending to live at your premises Premises requires life support equipment, we must give you:
(i) at least 50 business days Business Days to provide medical Medical confirmation for the premisesPremises; and
(ii) general advice that there may be a distributor Distributor planned interruption, retailer Retailer planned interruption or unplanned interruption Interruption to the supply of energy Energy to the premisesPremises; and
(iii) at least 4 business daysBusiness Days’ notice in writing of any distributor Distributor planned interruptions to the supply of energy Energy to the premises Premises unless we have obtained your explicit consent to the interruption Interruption occurring on a specified date; and
(iv) information to assist you to prepare a plan of action in case of an unplanned interruptionInterruption; and
(v) emergency Emergency telephone contact numbers.
6.5 Obligations if you are not an owner If you cannot meet an obligation relating to your premises Premises under this contract Contract because you are not the owner, you will not be in breach of the obligation if you take all reasonable steps to ensure that the owner or other person responsible for the premises Premises fulfils the obligation.
6.6 Small generators including solar panels
(a) If you have a small generator connected to our distribution system at the premises, you must comply with the applicable standards in operating and maintaining the generator when you start to take supply of energy under this contract
(b) If you no longer want to keep a small generator at the premises connected to our distribution system, you must apply to us for a connection alteration so that any necessary alterations to the connection can be made.
(c) If you want to connect a small generator at the premises to our distribution system for the purpose of exporting energy (for example, a solar panel), you must apply for a connection alteration under the National Electricity Rules. We will provide you with a copy of the relevant additional terms and conditions at the time when we make our connection offer.
Appears in 1 contract
Your General Obligations.
6.1 Full information information You must give us any information we reasonably require for the purposes of this contract. The information must be correct, and you must not mislead or deceive us in relation to any information provided to us.
6.2 Updating information information You must promptly:
(a) inform your retailer of any change to your contact details; and
(b) inform your retailer of any change that you are aware of that materially affects access to your meter or to other equipment involved in providing customer connection services at the premises; and
(c) inform us of any proposed change that you are aware of in plant or equipment, including metering equipment, or any change to the capacity or operation of connected plant or equipment that may affect the quality, reliability, safety or metering of the supply of energy to the premises or the premises of any other person; and
(d) inform either your retailer or us of any permanent material change to the energy load or pattern of usage at the premises. You must inform us of material changes that are variances from the permitted parameters as set out in the Service and Installation Rules.
6.3 Conditions for provision of customer connection services
(a) Our obligation to commence and to continue providing you with customer connection services under this contract is subject to you satisfying and continuing to satisfy the following conditions:
(i) you provide satisfactory proof that you own or occupy the premises when required by us;
(ii) you provide any details reasonably required by us of the customer installation and electrical load for your premises and you notify us of any material changes or likely material changes to those details as soon as possible after you become aware of those changes or likely changes;
(iii) you have a Customer Retail Contract for your premises at all times while this contract applies to you;
(iv) your premises and its connection to our distribution system at all times comply with:
(A) the requirements set out in the Service and Installation Rules;
(B) your responsibilities identified in our Customer Installation Safety Plan and
(C) the National Electricity Rules, the Market Operation Rules and any applicable metrology procedures made under the National Electricity Rules or the market operations rules;
(D) any requirements or standards we specify to ensure compliance with the
(E) any site specific condition that applies to the premises; and
(F) Endeavour Energy's Standards or any other reasonable requirements we impose;
(v) without limiting clause 6.3(a)(iv), you have submitted to us any plans or other documents we reasonably require including (without limitation) an Installation Safety Management Plan if we require you to have one under our Customer Installation Safety Plan; and
(vi) you maintain the area surrounding the connection point on your premises in accordance with applicable safety standards and comply within the specified time with any safety-related corrective works we require you by notice to undertake, including but not limited to clearing vegetation and maintaining such clearance.
(b) We may begin to provide customer connection services to you before any condition to connection set out in clause 6.3(a) has been met by you, but only on condition that you meet that condition to connection after we have begun providing customer connection services to you.
6.4 Cooperation with inspectors and officers Subject to clause 6.4(b), you must to the best of your knowledge maintain your customer installation so that:
(a) it operates safely and in accordance with your responsibilities identified in our Customer Installation Safety Plan (including, without limitation, your responsibilities under any Installation Safety Management Plan, if we require you to have one) and Xxxx Fire Risk Management Plan;
(b) any damage is rectified by a suitably qualified person a soon as reasonably possible;
(c) its live parts remain properly insulated, or protected, against inadvertent contact with any person;
(d) it is not used in a manner that exceeds the operating limits imposed by its design or installation; and
(e) it does not cause interference on or interfere with the performance of our distribution system as nominated within Endeavour Energy's Standards and the Service and Installation Rules.
6.5 Your general obligation to comply with energy laws laws, Work Health and Safety Laws and our requirements You must comply with:
(a) the energy laws relating to the provision of customer connection services we provide to your
(b) our reasonable requirements under the energy laws, including our service and installation Rules. This includes a requirement that you provide and maintain at your premises any reasonable or agreed facility required by us to provide customer connection services to the premises.
6.4 Life support equipment
(a) If a person living or intending to live at your premises requires life support equipment, you must:
(i) register the premises with your retailer or with us; and
(ii) provide medical confirmation for the premises.
(b) Subject to satisfying the requirements in the Rules, your premises may cease to be registered as having life support equipment if medical confirmation is not provided to us or your retailer.
(c) You must tell us or your retailer if the life support equipment is no longer required at the premises.
(d) If you tell us that a person living or intending to live at your premises requires life support equipment, we must give you:
(i) at least 50 business days to provide medical confirmation for the premises; and
(ii) general advice that there may be a distributor planned interruption, retailer planned interruption or unplanned interruption to the supply of energy to the premises; and
(iii) at least 4 business days’ notice in writing of any distributor planned interruptions to the supply of energy to the premises unless we have obtained your explicit consent to the interruption occurring on a specified date; and
(iv) information to assist you to prepare a plan of action in case of an unplanned interruption; and
(v) emergency telephone contact numbers.
6.5 Obligations if you are not an owner If you cannot meet an obligation relating to your premises under this contract because you are not the owner, you will not be in breach of the obligation if you take all reasonable steps to ensure that the owner or other person responsible for the premises fulfils the obligation.
6.6 Small generators including solar panels
(a) If you have a small generator connected to our distribution system at the premises, you must comply with the applicable standards in operating and maintaining the generator when you start to take supply of energy under this contract
(b) If you no longer want to keep a small generator at the premises connected to our distribution system, you must apply to us for a connection alteration so that any necessary alterations to the connection can be made.
(c) If you want to connect a small generator at the premises to our distribution system for the purpose of exporting energy (for example, a solar panel), you must apply for a connection alteration under the National Electricity Rules. We will provide you with a copy of the relevant additional terms and conditions at the time when we make our connection offer.;
Appears in 1 contract
Samples: Standard Connection Contract
Your General Obligations.
6.1 Full information You must give us any information we reasonably require for the purposes of this contractContract. The information must be correct, and you must not mislead or deceive us in relation to any information provided to us.
6.2 Updating information You must promptly:
(a) inform your retailer Retailer of any change to your contact details; and
(b) inform your retailer Retailer of any change that you are aware of that materially affects access to your meter Meter or to other equipment involved in providing customer connection services Customer Connection Services at the premisesPremises; and
(c) inform us of any proposed change that you are aware of in plant or equipment, including metering equipment, or any change to the capacity or operation of connected plant or equipment that may affect the quality, reliability, safety or metering of the supply of energy Energy to the premises Premises or the premises Premises of any other person; and
(d) inform either your retailer Retailer or us of any permanent material change to the energy Energy load or pattern of usage at the premisesPremises.
6.3 Your obligation to comply with energy laws Energy Laws and our requirements You must comply with:
(a) the energy laws Energy Laws relating to the provision of customer connection services Customer Connection Services we provide to your
(b) our reasonable requirements under the energy lawsEnergy Laws, including our service and installation Rulesrules. This includes a requirement that you provide and maintain at your premises Premises any reasonable or agreed facility required by us to provide customer connection services Customer Connection Services to the premisesPremises.
6.4 Life support equipment
(a) If a person living or intending to live at your premises Premises requires life support equipment, you must:
(i) register the premises Premises with your retailer Retailer or with us; and
(ii) provide medical Medical confirmation for the premisesPremises.
(b) Subject to satisfying the requirements in the Rules, your premises Premises may cease to be registered as having life support equipment if medical Medical confirmation is not provided to us or your retailerRetailer.
(c) You must tell us or your retailer Retailer if the life support equipment is no longer required at the premisesPremises.
(d) If you tell us that a person living or intending to live at your premises Premises requires life support equipment, we must give you:
(i) at least 50 business days Business Days to provide medical Medical confirmation for the premisesPremises; and
(ii) general advice that there may be a distributor Distributor planned interruption, retailer Retailer planned interruption or unplanned interruption Interruption to the supply of energy Energy to the premisesPremises; and
(iii) at least 4 business daysBusiness Days’ notice in writing of any distributor Distributor planned interruptions to the supply of energy Energy to the premises Premises unless we have obtained your explicit consent to the interruption Interruption occurring on a specified date; and
(iv) information to assist you to prepare a plan of action in case of an unplanned interruptionInterruption; and
(v) emergency Emergency telephone contact numbers.
6.5 Obligations if you are not an owner If you cannot meet an obligation relating to your premises Premises under this contract Contract because you are not the owner, you will not be in breach of the obligation if you take all reasonable steps to ensure that the owner or other person responsible for the premises Premises fulfils the obligation.
6.6 Small generators including solar panels
(a) If you have a small generator connected to our distribution system at the premises, you must comply with the applicable standards in operating and maintaining the generator when you start to take supply of energy under this contract
(b) If you no longer want to keep a small generator at the premises connected to our distribution system, you must apply to us for a connection alteration so that any necessary alterations to the connection can be made.
(c) If you want to connect a small generator at the premises to our distribution system for the purpose of exporting energy (for example, a solar panel), you must apply for a connection alteration under the National Electricity Rules. We will provide you with a copy of the relevant additional terms and conditions at the time when we make our connection offer.
Appears in 1 contract
Samples: Deemed Standard Connection Contract for Large Low Voltage Customers With Large Embedded Generation
