Common use of Your Right to Cancel Clause in Contracts

Your Right to Cancel. 8.1 If You are a consumer (i.e. You are not purchasing either wholly or in part for Your business or You are not a business) You have the right under the Distance Selling Regulations 2000, in addition to Your other rights, to cancel this Agreement and receive a full refund of any payment You have made to Us.. You must inform Us in writing if You wish to cancel within nine (9) working days starting with the day after the date stated on the letter that You received in Your pack including this Agreement ("Cooling Off Period"). 8.2 In accordance with the Distance Selling Regulations 2000 if You have either: i) agreed that the Part 1, Part 2 or Part 3 training can start within the Cooling Off Period; or ii) accessed your E-Learning Package software within the Cooling Off Period; then Your right to cancel this Agreement and receive a full refund will end as soon as the training starts or at the time of your access of the E-learning package software. 8.3 If You choose to cancel within cooling off period then You must return any written training materials We may have sent to You to us at the return address provided when You received the written materials in an unused condition at Your cost and We advise You to ensure these materials are adequately insured during the return journey. 8.4 If You have not returned the materials within 14 days of cancellation or when requested by us to do so, whichever occurs later, We shall be entitled to recover the materials from You and deduct from Your refund Our direct costs of recovering the materials. 8.5 Subject to paragraph 9, if You have purchased Theory (Part 1), Driving Ability (Part 2) and Instructional Ability (Part 3) upfront as one complete package (taking advantage of the discount on price as advised to You at the time of purchase) You may cancel the Agreement in accordance with the provisions of paragraphs 8.1 and 8.2 or on written notice at any time. If, at the time of cancellation, any Part of the course has been commenced You will only be entitled to a refund of the fees You have already paid for the hours within the Parts You have not commenced (if applicable). Part 1 becomes non-refundable if either E-learning has been accessed or lessons have been taken or the cooling off period has ended. Parts 2 and 3 are only partially refundable after the end of the cooling off period. See section 9 below for more details on refunds.

Your Right to Cancel. 8.1 If You are a consumer (i.e. ie You are not purchasing either wholly or in part for Your business or You are not a business) You have the right under the Distance Selling Regulations 2000right, in addition to Your other rights, to cancel this Agreement within 16 days without giving reason and receive a full refund of any payment You have made to Us.. . To exercise the right to cancel You must inform Us in writing if You wish of your decision to cancel this contract by phone, email or post. within nine (9) working 16 days starting with the day after the date stated on the letter that You received you receive in Your pack including this Agreement agreement ("“Cooling Off Period"”). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the Cooling Off Period has expired. 8.2 In accordance with the Distance Selling Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2000 2013 if You have either: i) agreed that the Part 1, Part 2 or Part 3 training can start within the Cooling Off Period; or ii) accessed your E-Learning Package software within the Cooling Off Period*; then Your right to cancel this Agreement and receive a full refund will end as soon as the training starts or at the time of your access of the E-learning package software. 8.3 If You choose to cancel within the cooling off period period, then You must return any written training materials We may have sent to You to us at the return address provided when You received the written materials. The training materials must be in an unused condition and returned at Your cost and cost. We advise You to ensure these materials are adequately insured during the return journey. We may withhold reimbursement until we have received the training materials back or you have supplied evidence of having sent back the training materials, whichever is the earliest. * In the course of accessing the E-learning Package software during the Cooling Off Period you would have provided us with your express consent to start the access before the expiry of the Cooling Off Period and you expressly acknowledged in doing so that your right to cancel and obtain a full refund would be lost. 8.4 You shall send back the written materials without undue delay and in any event not later than 16 days from the day on which you communicate your cancellation from this agreement to us or when requested to do so by us, whichever occurs later. 8.5 If You have not returned the materials within 14 16 days of cancellation or when requested by us to do so, whichever occurs later, We shall be entitled to recover the materials from You and deduct from Your refund Our direct costs of recovering the materials. 8.5 8.6 Subject to paragraph 9, if You have purchased Theory (Part 1), Driving Ability (Part 2) and Instructional Ability (Part 3) upfront as one complete package (taking advantage of the discount on price as advised to You at the time of purchase) You may cancel the Agreement in accordance with the provisions of paragraphs 8.1 and 8.2 or on written notice at any time. If, at the time of cancellation, any Part of the course has been commenced You will only be entitled to a refund of the fees You have already paid for the hours within the Parts You have not commenced (if applicable). Part 1 becomes non-refundable if either Ee-learning has been accessed or lessons have been taken or the cooling off period has ended. Parts Part 2 and 3 are only partially refundable after the end of the cooling off period. See section 9 below for more details on refunds.

Your Right to Cancel. 8.1 You may cancel your contract at the end of the Initial Term or the Renewal Term by serving notice as detailed in the section, "Term of the Membership Plan". If You you are ending a consumer contract for a reason set out below the contract will end immediately and we will refund you in full for any services which have not been provided and you may also be entitled to compensation. The reasons are: • we have told you about an upcoming significant change to the Membership Programme or these terms which you do not agree to; • we have told you about an error in the price or description of the Membership Programme you have subscribed to and you do not wish to proceed; • there is a risk that supply of the Membership Programme may be significantly delayed because of events outside our control; • we have suspended supply of the Membership Programme for technical reasons, or notify you we are going to suspend it for technical reasons, in each case for a reasonable period; or • you have a legal right to end the contract because of something we have done wrong. Under certain circumstances you may end the contract with us or have the service re-performed or to get some or all of your money back if the Membership Programme is faulty or has been misdescribed (i.e. You are not purchasing either wholly or in part for Your business or You are not see, "If There is a business) You Membership Programme Problem"). If you change your mind, you have the right under the Distance Selling Regulations 2000, in addition to Your other rights, to cancel this Agreement and receive a full refund of any payment You have made to Us.. You must inform Us in writing if You wish to cancel within nine (9) working days starting with the day after the date stated on the letter that You received in Your pack including this Agreement ("Cooling Off Period"). 8.2 In accordance with the Distance Selling Regulations 2000 if You have either: i) agreed that the Part 1, Part 2 or Part 3 training can start within the Cooling Off Period; or ii) accessed your E-Learning Package software within the Cooling Off Period; then Your right to cancel this Agreement and receive a full refund will end as soon as the training starts or at the time of your access of the E-learning package software. 8.3 If You choose to cancel within cooling off period then You must return any written training materials We may have sent to You to us at the return address provided when You received the written materials in an unused condition at Your cost and We advise You to ensure these materials are adequately insured during the return journey. 8.4 If You have not returned the materials Membership Programme within 14 days of the start of the contract and to receive a refund. Please note that you do not have the right to change your mind in respect of: • digital services after you have started to download or stream these; • services, once these have been completed, even if the cancellation period is still running; • products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them; • sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them; and • any products which become mixed inseparably with other items after their delivery. To end the contract with us, please let us know by doing one of the following: • Phone or email. Call customer services on 0208 191 8100 or email us at xxxxxxxxx@xxxxxxxxxxx.xxxxxx. Please provide your name, home address, details of the order and, where available, your phone number and email address. • By Post. Simply write to us at Membership Enquiries, Reset Health Clinics, 00 Xxxxx Xxxxxx, London, W1U 6AG, including details of what you bought, when requested by us you ordered or received it and your name and address. If you are exercising your right to do sochange your mind, whichever occurs later, We shall be entitled to recover the materials from You and we may deduct from Your any refund Our direct costs of recovering an amount for the materials. 8.5 Subject to paragraph 9, if You have purchased Theory (Part 1), Driving Ability (Part 2) and Instructional Ability (Part 3) upfront as one complete package (taking advantage supply of the discount on price as advised to You at Membership Programme for the period for which it was supplied, ending with the time of purchase) You may cancel the Agreement when you told us you had changed your mind. The amount will be in accordance proportion to what has been supplied, in comparison with the provisions of paragraphs 8.1 and 8.2 or on written notice at any time. If, at the time of cancellation, any Part full coverage of the course has been commenced You contract. All refunds due to you will only be entitled made as soon as possible. If you are exercising your right to a change your mind then your refund will be made within 14 days of the fees You your telling us you have already paid for the hours within the Parts You have not commenced (if applicable). Part 1 becomes non-refundable if either E-learning has been accessed or lessons have been taken or the cooling off period has ended. Parts 2 and 3 are only partially refundable after the end of the cooling off period. See section 9 below for more details on refundschanged your mind.

Your Right to Cancel. 8.1 9.1 If You are a consumer (i.e. You are not purchasing either wholly or in part for Your business or You are not a business) You have the right under the Distance Selling Regulations 2000right, in addition to Your other rights, to cancel this Agreement within 16 days without giving reason and receive a full refund of any payment You have made to Us.. . To exercise the right to cancel You must inform Us in writing if You wish of your decision to cancel this contract by a clear statement by phone, post or e-mail) within nine (9) working 16 days starting with the day after the date stated on the letter that You received you receive in Your pack including this Agreement agreement ("“Cooling Off Period"”). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the Cooling Off Period has expired. 8.2 9.2 In accordance with the Distance Selling Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2000 2013 if You have either: i) agreed that the Part 1, Part 2 or Part 3 training can start within the Cooling Off Period; or ii) accessed your E-Learning Package software within the Cooling Off Period; Period then Your right to cancel this Agreement and receive a full refund will end as soon as the [Part 1/Part 2 or Part 3] training starts or at the time of your access of the E-learning package softwarestarts. 8.3 9.3 If You choose to cancel within cooling off period then the Cooling Off Period then, You must return any written training materials We may have sent to You to us at the return address provided when You received the written materials in an unused condition at Your cost and cost. We advise You to ensure these materials are adequately insured during the return journey. We may withhold reimbursement until we have received the training materials back or you have supplied evidence of having sent back the training materials, whichever is the earliest. 8.4 9.4 You shall send back the written materials without undue delay and in any event not later than 16 days from the day on which you communicate your cancellation from this agreement to us or when requested to do so by us, whichever occurs later. 9.5 If You have not returned the materials within 14 16 days of cancellation or when requested by us to do so, whichever occurs later, We shall be entitled to recover the materials from You and deduct from Your refund Our direct costs of recovering the materials. 8.5 9.6 Subject to paragraph 9, if You have purchased Theory (Part 1), Driving Ability (Part 2) and Instructional Teaching Ability (Part 3) (and the optional Part 4) upfront as one complete package (taking advantage of the discount on price as advised to You at the time of purchase) You may cancel the Agreement in accordance with the provisions of paragraphs 8.1 and 8.2 or on written notice at any time. If, at the time of cancellation, any Part of the course has been commenced You will only be entitled to a refund of the fees You have already paid for the hours within the Parts You have not commenced (if applicable). Part 1 becomes non-refundable if either E-learning has been accessed or lessons have been taken or the cooling off period Cooling Off Period has ended. Parts Part 2 and 3 are only partially refundable after the end of the cooling off periodCooling Off Period. See section 9 10 below for more details on refunds.

Your Right to Cancel. 8.1 9.1 If You are a consumer (i.e. You are not purchasing either wholly or in part for Your business or You are not a business) You have the right under the Distance Selling Regulations 2000right, in addition to Your other rights, to cancel this Agreement within 16 days without giving reason and receive a full refund of any payment You have made to Us.. . To exercise the right to cancel You must inform Us in writing if You wish of your decision to cancel this contract by a clear statement by phone, post or e‐mail) within nine (9) working 16 days starting with the day after the date stated on the letter that You received you receive in Your pack including this Agreement agreement ("“Cooling Off Period"”). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the Cooling Off Period has expired. 8.2 9.2 In accordance with the Distance Selling Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2000 2013 if You have either: i) agreed that the Part 1, Part 2 or Part 3 training can start within the Cooling Off Period; or ii) accessed your E-Learning Package software within the Cooling Off Period; Period then Your right to cancel this Agreement and receive a full refund will end as soon as the [Part 1/Part 2 or Part 3] training starts or at the time of your access of the E-learning package softwarestarts. 8.3 9.3 If You choose to cancel within cooling off period then the Cooling Off Period then, You must return any written training materials We may have sent to You to us at the return address provided when You received the written materials in an unused condition at Your cost and cost. We advise You to ensure these materials are adequately insured during the return journey. We may withhold reimbursement until we have received the training materials back or you have supplied evidence of having sent back the training materials, whichever is the earliest. 8.4 9.4 You shall send back the written materials without undue delay and in any event not later than 16 days from the day on which you communicate your cancellation from this agreement to us or when requested to do so by us, whichever occurs later. 9.5 If You have not returned the materials within 14 16 days of cancellation or when requested by us to do so, whichever occurs later, We shall be entitled to recover the materials from You and deduct from Your refund Our direct costs of recovering the materials. 8.5 9.6 Subject to paragraph 9, if You have purchased Theory (Part 1), Driving Ability (Part 2) and Instructional Ability (Part 3) (and the optional Part 4) upfront as one complete package (taking advantage of the discount on price as advised to You at the time of purchase) You may cancel the Agreement in accordance with the provisions of paragraphs 8.1 and 8.2 or on written notice at any time. If, at the time of cancellation, any Part of the course has been commenced You will only be entitled to a refund of the fees You have already paid for the hours within the Parts You have not commenced (if applicable). Part 1 becomes non-non‐ refundable if either E-learning has been accessed or lessons have been taken or the cooling off period Cooling Off Period has ended. Parts Part 2 and 3 are only partially refundable after the end of the cooling off periodCooling Off Period. See section 9 10 below for more details on refunds.

Your Right to Cancel. 8.1 If You are a consumer (i.e. You are not purchasing either wholly or in part for Your business or You are not a business) You have the right under the Distance Selling Regulations 2000right, in addition to Your other rights, to cancel this Agreement within 16 days without giving reason and receive a full refund of any payment You have made to Us.. . To exercise the right to cancel You must inform Us in writing if You wish of your decision to cancel this contract by a clear statement by phone, post or e-mail) within nine (9) working 16 days starting with the day after the date stated on the letter that You received you receive in Your pack including this Agreement agreement ("“Cooling Off Period"”). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the Cooling Off Period has expired. 8.2 In accordance with the Distance Selling Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2000 2013 if You have either: i) agreed that the Part 1, Part 2 or Part 3 training can start within the Cooling Off Period; or ii) accessed your E-Learning Package software within the Cooling Off Period; Period then Your right to cancel this Agreement and receive a full refund will end as soon as the [Part 1/Part 2 or Part 3] training starts or at the time of your access of the E-learning package softwarestarts. 8.3 If You choose to cancel within cooling off period then the Cooling Off Period then, You must return any written training materials We may have sent to You to us at the return address provided when You received the written materials in an unused condition at Your cost and cost. We advise You to ensure these materials are adequately insured during the return journey. We may withhold reimbursement until we have received the training materials back or you have supplied evidence of having sent back the training materials, whichever is the earliest. 8.4 You shall send back the written materials without undue delay and in any event not later than 16 days from the day on which you communicate your cancellation from this agreement to us or when requested to do so by us, whichever occurs later. 8.5 If You have not returned the materials within 14 16 days of cancellation or when requested by us to do so, whichever occurs later, We shall be entitled to recover the materials from You and deduct from Your refund Our direct costs of recovering the materials. 8.5 8.6 Subject to paragraph 9, if You have purchased Theory (Part 1), Driving Ability (Part 2) and Instructional Teaching Ability (Part 3) upfront as one complete package (taking advantage of the discount on price as advised to You at the time of purchase) You may cancel the Agreement in accordance with the provisions of paragraphs 8.1 and 8.2 or on written notice at any time. If, at the time of cancellation, any Part of the course has been commenced You will only be entitled to a refund of the fees You have already paid for the hours within the Parts You have not commenced (if applicable). Part 1 becomes non-refundable if either E-learning has been accessed or lessons have been taken or the cooling off period Cooling Off Period has ended. Parts Part 2 and 3 are only partially refundable after the end of the cooling off periodCooling Off Period. See section 9 10 below for more details on refunds.