End User License Agreement
Exhibit
10.13
NOTICE
TO
USER: PLEASE READ THIS CONTRACT CAREFULLY. BY USING ALL OR ANY PORTION OF THE
SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, INCLUDING,
IN PARTICULAR THE LIMITATIONS ON: USE CONTAINED IN SECTION 2; TRANSFERABILITY
IN
SECTION 6; WARRANTY IN SECTION 8 AND 9; AND LIABILITY IN SECTION 10. YOU AGREE
THAT THIS AGREEMENT IS ENFORCEABLE LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED
BY YOU. IF YOU DO NOT AGREE, DO NOT USE THIS SOFTWARE.
1.
Definitions. "Software" means (a) all of the contents of the files or other
media with which this Agreement is provided, including but not limited to (i)
Enigma Software Group Inc. or third party computer information or software;
(ii)
digital images, stock photographs, clip art, sounds or other artistic works
("Stock Files"); (iii) related explanatory written materials or files
("Documentation"); and (iv) fonts; and (b) upgrades, modified versions, updates,
additions, and copies of the Software, if any, licensed to you by Enigma
Software Group Inc. (collectively, "Updates"). "Use" or "Using" means to access,
install, download, copy or otherwise benefit from using the functionality of
the
Software in accordance with the Documentation. "Permitted Number" means one
(1)
unless otherwise indicated under a valid license (e.g. volume license) granted
by Enigma Software Group Inc. "Computer" means an electronic device that accepts
information in digital or similar form and manipulates it for a specific result
based on a sequence of instructions. "Enigma Software Group Inc." means Enigma
Software Group Incorporated, a Delaware corporation, 0 Xxxxxxxx Xxxxxxx, Xxxxx
000, Xxxxxxxx, XX 00000.
2.
Software License. As long as you comply with the terms of this End User License
Agreement (the "Agreement"), Enigma Software Group Inc. grants to you a
non-exclusive license to use the Software for the purposes described in the
Documentation.
2.1.
General Use. You may install and use a copy of the Software on your compatible
computer, up to the Permitted Number of computers; or
2.2.
Server Use. You may install one copy of the Software on your computer file
server for the purpose of downloading and installing the Software onto other
computers within your internal network up to the Permitted Number or you may
install one copy of the Software on a computer file server within your internal
network for the sole and exclusive purpose of using the Software through
commands, data or instructions (e.g. scripts) from another computer on your
internal network, provided that the total number of users that access or use
the
Software on such computer file server, does not exceed the Permitted Number.
No
other network use is permitted, including but not limited to, using the Software
either directly or through commands, data or instructions from or to a computer
not part of your internal network, for internet or web hosting services or
by
any user not licensed to use this copy of the Software through a valid license
from Enigma Software Group Inc.; and
2.3.
Backup Copy. You may make one backup copy of the Software, provided your backup
copy is not installed or used on any computer. You may not transfer the rights
to a backup copy unless you transfer all rights in the Software as provided
under Section 6."
2.4.
Home
Use. You, as the primary user of the computer on which the Software is
installed, may also install the Software on one of your home computers. However,
the Software may not be used on your home computer at the same time the Software
on the primary computer is being used.
2.5.
Verification of License. Section 2.5 applies to the SpyHunter Free Scanner
only.
If you push the UPGRADE button on the free scanner it will send us the username
and password that you have entered into SpyHunter along with the SpyHunter
version number, and a unique randomly generated number. The username and
password are used only to check for a valid registration. The SpyHunter version
number is used only to determine which update to transmit. For this reason
we
also check the version number when you push the UPDATE button. The randomly
generated number is used only to prevent caching of the SpyHunter upgrade
installation file. None of this information is shared with any third parties.
2.6
Anti
Piracy. Section 2.6 applies to the Full Version of SpyHunter only which applies
to users who have paid for a license. When updating our program through the
UPDATE button on the user interface, your system will send to us a unique
randomly generated ID number, Spyhunter Version number, and the username and
password that you have entered when registering SpyHunter We check this number
against your registration information to verify that your license is valid
for
purposes of the update. This number is not used for any purpose other than
validating your license, and the information is not shared with any third
parties.
2.7
Diagnostic Reporting. Section 2.7 applies to SpyHunter Free Scanner only. If
you
push the START SCAN button or Select > Scan All from dropdown menu, your
system scan will be transmitted to Enigma Software Group for diagnostic
purposes. We collect this information strictly for the purposes of diagnosing
new Spyware threats.
3.
Renewals - When you purchase Spyhunter, your account will configured for
automatic billing. If you choose not to utilize our automatic billing option,
you can change this option only by opening a ticket with technical support
and
requesting to remove the automatic billing option. You may do this from the
webpage xxxx://xxx.xxxxxxxxxxxxxx.xxx/xxxxxxx/. If you cancel automatic billing,
we will not bill you for continued service when your account expires and it
will
be your responsibility to renew your account if you desire continued service.
If
you remain on automatic billing, your account will automatically renew at the
end of your subscription and your credit card will be billed
accordingly.
4.
Content Updates. Certain Software utilize content that is updated from time
to
time (including but not limited to the following Software: antispyware software
utilize updated definitions; content filtering software utilize updated URL
lists; some firewall software utilize updated firewall rules; these updates
are
collectively referred to as "Content Updates"). You shall have the right to
obtain Content Updates for a period of 6 months, except for those Content
Updates that Enigma Software Group, Inc. elects to make available by separate
paid subscription. Enigma Software Group, Inc. reserves the right to designate
specified Content Updates as requiring purchase of a separate subscription
at
any time and without notice to you. This License does not otherwise permit
Licensee to obtain and use Content Updates.
5.
Intellectual Property Rights. The Software and any copies that you are
authorized by Enigma Software Group Inc. to make are the intellectual property
of and are owned by Enigma Software Group Inc. and its suppliers. The structure,
organization and code of the Software are the valuable trade secrets and
confidential information of Enigma Software Group Inc. and its suppliers. The
Software is protected by copyright, including without limitation by United
States Copyright Law, international treaty provisions and applicable laws in
the
country in which it is being used. You may not copy the Software, except as
set
forth in Section 2 ("Software License"). Any copies that you are permitted
to
make pursuant to this Agreement must contain the same copyright and other
proprietary notices that appear on or in the Software. You agree not to modify,
adapt or translate the Software. You also agree not to reverse engineer,
decompile, disassemble or otherwise attempt to discover the source code of
the
Software except to the extent you may be expressly permitted to decompile under
applicable law, it is essential to do so in order to achieve operability of
the
Software with another software program, and you have first requested Enigma
Software Group Inc. to provide the information necessary to achieve such
operability and Enigma Software Group Inc. has not made such information
available. Enigma Software Group Inc. has the right to impose reasonable
conditions and to request a reasonable fee before providing such information.
Any information supplied by Enigma Software Group Inc. or obtained by you,
as
permitted hereunder, may only be used by you for the purpose described herein
and may not be disclosed to any third party or used to create any software
which
is substantially similar to the expression of the Software. Requests for
information should be directed to the Enigma Software Group Inc. Customer
Support Department. Trade names and or Trademarks ("hereafter Trademarks")
shall
be used in accordance with accepted trademark practice, including identification
of trademarks owners' names. Trademarks can only be used to identify printed
output produced by the Software and such use of any trademark does not give
you
any rights of ownership in that trademark. Except as expressly stated above,
this Agreement does not grant you any intellectual property rights in the
Software.
6.
Transfer. You may not rent, lease, sublicense or authorize all or any portion
of
the Software to be copied onto another users computer except as may be expressly
permitted herein. You may, however, transfer all your rights to use the Software
to another person or legal entity provided that: (a) you also transfer each
this
Agreement, the Software and all other software or hardware bundled or
pre-installed with the Software, including all copies, Updates and prior
versions, to such person or entity; (b) you retain no copies, including backups
and copies stored on a computer; and (c) the receiving party accepts the terms
and conditions of this Agreement and any other terms and conditions upon which
you legally purchased a license to the Software. Notwithstanding the foregoing,
you may not transfer education, pre-release, or not for resale copies of the
Software.
7.
Multiple Environment Software / Multiple Language Software / Multiple Copies
/
Bundles / Updates. If the Software supports multiple platforms or languages,
if
you receive the Software on multiple media, if you otherwise receive multiple
copies of the Software, or if you received the Software bundled with other
software, the total number of your computers on which all versions of the
Software are installed may not exceed the Permitted Number. You may not rent,
lease, sublicense, lend or transfer any versions or copies of the Software
you
do not use. If the Software is an Update to a previous version of the Software,
you must possess a valid license to such previous version in order to use the
Update. You may continue to use the previous version of the Software on your
computer after you receive the Update to assist you in the transition to the
Update, provided that: the Update and the previous version are installed on
the
same computer; the previous version or copies thereof are not transferred to
another party or computer unless all copies of the Update are also transferred
to such party or computer; and you acknowledge that any obligation Enigma
Software Group Inc. may have to support the previous version of the Software
may
be ended upon availability of the Update.
8.
LIMITED WARRANTY. Enigma Software Group Inc. warrants to the person or entity
that first purchases a license for the Software for use pursuant to the terms
of
this license, that the Software will perform substantially in accordance with
the Documentation for the ninety (90) day period following receipt of the
Software when used on the recommended hardware configuration. Non-substantial
variations of performance from the Documentation does not establish a warranty
right. THIS LIMITED WARRANTY DOES NOT APPLY TO UPDATES, PRE-RELEASE, TRYOUT,
PRODUCT SAMPLER, OR NOT FOR RESALE (NFR) COPIES OF SOFTWARE. Further
instructions on the procedures and policies to make a warranty claim are
explained in our refund policy which is Item 14. of this agreement. Your
exclusive remedy shall be limited to either, at Enigma Software Group Inc.'s
option, the replacement of the Software or the refund of the license fee you
paid for the Software. THE LIMITED WARRANTY SET FORTH IN THIS SECTION GIVES
YOU
SPECIFIC LEGAL RIGHTS. YOU MAY HAVE ADDITIONAL RIGHTS WHICH VARY FROM
JURISDICTION TO JURISDICTION. For further warranty information, please see
the
jurisdiction specific information at the end of this Agreement, if any, or
contact Enigma Software Group Inc.'s Customer Support Department.
9.
DISCLAIMER. THE FOREGOING LIMITED WARRANTY STATES THE SOLE AND EXCLUSIVE
REMEDIES FOR ENIGMA SOFTWARE GROUP INC.'S OR ITS SUPPLIER'S BREACH OF WARRANTY.
ENIGMA SOFTWARE GROUP INC. AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE
PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE. EXCEPT FOR THE
FOREGOING LIMITED WARRANTY, AND FOR ANY WARRANTY, CONDITION, REPRESENTATION
OR
TERM TO THE EXTENT TO WHICH THE SAME CANNOT OR MAY NOT BE EXCLUDED OR LIMITED
BY
LAW APPLICABLE TO YOU IN YOUR JURISDICTION, ENIGMA SOFTWARE GROUP INC. AND
ITS
SUPPLIERS MAKE NO WARRANTIES, CONDITIONS, REPRESENTATIONS OR TERMS, EXPRESS
OR
IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE AS TO ANY
OTHER MATTERS, INCLUDING BUT NOT LIMITED TO NON-INFRINGEMENT OF THIRD PARTY
RIGHTS, INTEGRATION, SATISFACTORY QUALITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
10.
LIMITATION OF LIABILITY. IN NO EVENT WILL ENIGMA SOFTWARE GROUP INC. OR ITS
SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES, CLAIMS OR COSTS WHATSOEVER OR ANY
CONSEQUENTIAL, INDIRECT, INCIDENTAL DAMAGES, OR ANY LOST PROFITS OR LOST
SAVINGS, EVEN IF AN ENIGMA SOFTWARE GROUP INC. REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS OR COSTS OR FOR ANY CLAIM
BY
ANY THIRD PARTY. THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT
PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION. ENIGMA SOFTWARE GROUP INC.'S
AGGREGATE LIABILITY AND THAT OF ITS SUPPLIERS UNDER OR IN CONNECTION WITH THIS
AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID FOR THE SOFTWARE, IF ANY. Nothing
contained in this Agreement limits Enigma Software Group Inc.'s liability to
you
in the event of death or personal injury resulting from Enigma Software Group
Inc.'s negligence or for the tort of deceit (fraud). Enigma Software Group
Inc.
is acting on behalf of its suppliers for the purpose of disclaiming, excluding
and/or limiting obligations, warranties and liability as provided in this
Agreement, but in no other respects and for no other purpose. For further
information, please see the jurisdiction specific information at the end of
this
Agreement, if any, or contact Enigma Software Group Inc.'s Customer Support
Department.
11.
Export Rules. You agree that the Software will not be shipped, transferred
or
exported into any country or used in any manner prohibited by the United States
Export Administration Act or any other export laws, restrictions or regulations
(collectively the "Export Laws"). In addition, if the Software is identified
as
export controlled items under the Export Laws, you represent and warrant that
you are not a citizen, or otherwise located within, an embargoed nation
(including without limitation Iran, Iraq, Syria, Sudan, Libya, Cuba, North
Korea, and Serbia) and that you are not otherwise prohibited under the Export
Laws from receiving the Software. All rights to use the Software are granted
on
condition that such rights are forfeited if you fail to comply with the terms
of
this Agreement.
12.
Governing Law. This Agreement will be governed by and construed in accordance
with the substantive laws in force in the State of Connecticut. The respective
courts of Connecticut shall each have non-exclusive jurisdiction over all
disputes relating to this Agreement. This Agreement will not be governed by
the
conflict of law rules of any jurisdiction or the United Nations Convention
on
Contracts for the International Sale of Goods, the application of which is
expressly excluded.
13.
General Provisions. If any part of this Agreement is found void and
unenforceable, it will not affect the validity of the balance of the Agreement,
which shall remain valid and enforceable according to its terms. This Agreement
shall not prejudice the statutory rights of any party dealing as a consumer.
This Agreement may only be modified by a writing signed by an authorized officer
of Enigma Software Group Inc. Updates may be licensed to you by Enigma Software
Group Inc. with additional or different terms. This is the entire agreement
between Enigma Software Group Inc. and you relating to the Software and it
supersedes any prior representations, discussions, undertakings, communications
or advertising relating to the Software.
14.
Notice to U.S. Government End Users. The Software and Documentation are
"Commercial Items," as that term is defined at 48 C.F.R. §2.101, consisting of
"Commercial Computer Software" and "Commercial Computer Software Documentation,"
as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as
applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §§227.7202-1 through
227.7202-4, as applicable, the Commercial Computer Software and Commercial
Computer Software Documentation are being licensed to U.S. Government end users
(a) only as Commercial Items and (b) with only those rights as are granted
to
all other end users pursuant to the terms and conditions herein.
Unpublished-rights reserved under the copyright laws of the United States.
Enigma Software Group Incorporated, 0 Xxxxxxxx Xxxxxxx, Xxxxx 000, Xxxxxxxx,
XX
00000, XXX. For U.S. Government End Users, Enigma Software Group Inc. agrees
to
comply with all applicable equal opportunity laws including, if appropriate,
the
provisions of Executive Order 11246, as amended, Section 402 of the Vietnam
Era
Veterans Readjustment Assistance Act of 1974 (38 USC 4212), and Section 503
of
the Rehabilitation Act of 1973, as amended, and the regulations at 41 CFR Parts
60-1 through 60-60, 60-250, and 60-741. The affirmative action clause and
regulations contained in the preceding sentence shall be incorporated by
reference in this Agreement.
15.
Compliance with Licenses. If you are a business or organization, you agree
that
upon request from Enigma Software Group Inc. or Enigma Software Group Inc.'s
authorized representative, you will within thirty (30) days fully document
and
certify that use of any and all Enigma Software Group Inc. Software at the
time
of the request is in conformity with your valid licenses from Enigma Software
Group Inc..
16.
REFUND POLICY. Products purchased that are downloadable are NOT refundable;
however, Enigma Software Group Inc. reserves the right to award refunds to
a
customer on a per case basis. Under no circumstances will a refund be awarded
that exceeds the purchase price of the product. Before contacting us for a
refund, please contact our customer support department to try and solve the
problem that you have. You may contact us by opening up a customer support
ticket on the following webpage: xxxx://xxx.xxxxxxxxxxxxxxxxxxx.xxx/xxxxxxx/
In
order
to qualify for a refund, you must provide your correct e-mail address and/or
mailing address to Enigma Software Group Inc. Enigma Software Group Inc. will
not be liable for any claims of non-receipt of merchandise, and/or non-receipt
of a "Refund Claim Form" that was a result of an incorrect email address and/or
mailing address provided by you to Enigma Software Group Inc. The customer
is
responsible for providing a correct/working e-mail address.
Fraudulent
Credit Card Charges or Fraudulent Claims - All requests to negate charges are
investigated by our technical department and legal department. If you make
a
fraudulent claim of unauthorized card usage, we will report this to the credit
card services. This report may result in cancellation of your card services,
put
negative information on your credit report, and create possible criminal charges
that may be filed against you.
THERE
ARE
ABSOLUTELY NO CANCELLATIONS OF ONLINE ORDERS THAT HAVE BEEN PROGRAMMED FOR
IMMEDIATE DOWNLOAD ACCESS. NOR WILL WE ACCEPT CLAIMS OF MISSING THE IMMEDIATE
ONLINE LINKS THAT WERE PROVIDED TO YOU TO DOWNLOAD YOUR ORDER. THERE ARE NO
EXCEPTIONS TO THIS CANCELLATION POLICY.
Enigma
Software Group Inc. reserves the right to modify this Refund Policy at its
sole
discretion, or against any customer it believes is abusing this policy. Any
such
revision or change will be binding and effective immediately after posting
of
the revised Refund Policy on Enigma Software Group Inc. Web sites. You agree
to
periodically review our Web sites, including the current version of our Refund
Policy. Our refund policy is made available on our Web sites. It is your
obligation to review our refund policy for any such revisions.
If
you
have any questions regarding this Agreement or if you wish to request any
information from Enigma Software Group Inc. please use the address and contact
information included with this product to contact the Enigma Software Group
Inc.