Contract
Exhibit 10.3
The redacted information has been excluded because it is both (i) not material and (ii) would be competitively harmful if publicly disclosed.
HWA INTERNATIONAL, INC./CENTURION TRUST COMPANY
TRUSTNET SOFTWARE LICENSE AGREEMENT
Upon this Agreement becoming effective as provided in Section 20 (the “Effective Date”), HWA International, Inc. (“Licensor”), whose address is 0000 Xxxxxxx Xxxx Xxxxx, Xxxxx 000, Xxxxxxx, Xxxxxxxxx 00000, hereby grants, and Centurion Trust Company (“Licensee”), whose address is 0000 Xxxx Xxxxxxxxx Xxxx, Xxxxx 000, Xxxxxxx, Xxxxxxx 00000, hereby accepts, according to the terms of this Agreement, a license (the “License”) to use the Licensed Software. The term; (a) “Agreement” means this 7-page Trustnet Software License Agreement, including Addendum I and Exhibits “A” through “D” hereto; and (b) “Licensed Software” means all programs, updates, revisions, enhancements, modifications, manuals and related materials supplied by Licensor pursuant to this Agreement, and includes (i) the “Initial Standard Software” which means the Licensed Software described on Exhibit “A” hereto and, (ii) the “Initial Custom Software,” which means the Licensed Software described on Exhibit “B” hereto. The “Initial Software” means only the Initial Starboard Software and the Initial Custom Software.
-2-
-3-
-4-
-5-
-6-
LICENSOR: HWA INTERNATIONAL, INC. | LICENSEE: CENTURION TRUST COMPANY | |||||||
By | /s/ Xxxxx X. Xxxxx |
By | /s/ Xxx X. Xxxxxxxx | |||||
Title | President | Title | MANAGING DIRECTOR | |||||
Date | June 1, 1995 | Date | June 1, 1995 | |||||
Telecopy (000) 000-0000 | Telecopy (000) 000-0000 |
-7-
ADDENDUM I
SOFTWARE MAINTENANCE AGREEMENT
The term of this Addendum I will commence on July 1, 1995, and expire (absent earlier cancellation or termination of the entire Agreement) on the earlier of any effective date selected and set forth in a written notice (which must be received at least 90 days prior to the effective date): (a) by Licensee to Licensor which is on or after December 31, 1996: or (b) by Licensor to Licensee which is on or after December 31, 2000.
Licensee is guaranteed access to a staff member who will answer Licensee’s questions and provide such telephone support for the Licensed Software as may be needed by Licensee, and Licensee will receive continued no-charge, error-correction support for the Licensed Software. Support will be provided during Licensor’s published hours in effect from time to time, which shall at a minimum be from 8:00 a.m. to 5:00 p.m. Central Standard time Monday through Friday, normal Licensor published holidays excluded.
Licensor will provide Licensee the above services for all levels of service and the following additional services based on the level of support selected in writing by Licensee:
level 1: | Licensee is provided all new releases, enhancements and upgrades which will be sent to Licensee at no additional cost (except for Licensor’s actual costs of media, shipping and handling). Such releases, enhancements and upgrades exclude newly developed and completely independent software packages. Telephone support is billed as used. Licensee also receives preferential customer rates for such other services as are offered by Licensor. |
Level 2: | Licensee receives Xxxxx 0 service plus up to [***] hours per month of free telephone support. Telephone support in excess of [***] hours per month is billed as used. Unused telephone support is not transferable from one month to the next. |
Level 3: | Licensee receives Xxxxx 0 service plus up to [***] hours per year of free telephone support. Registration fees for the annual users’ meeting for [***] participant are included, as is [***] registration at any supplemental training session held by Licensor. Unused telephone support and registration fee waivers are not transferable from one year to the next. |
Licensor will provide Level 3 service without charge only through June 30, 1996. Thereafter the annualized fee for: (a) Level 1 service will be $[***] plus $[***] for each terminal /user in excess of two: (b) Level 2 services will be $[***] plus $[***] per terminal/user in excess of two: and (c) Level 3 service will be $[***] plus $[***] per terminal/user in excess of two.
Weekly dividend announcements are available as an option based on a monthly fee of $[***].
Telephone support, except that covered in Levels 2 and 3, is charged monthly pursuant to Exhibit “D.” Long distance telephone toll charges are billed at Licensor’s cost. Licensor shall invoice Licensee on a monthly basis for services provided and Licensee shall pay all valid invoices within 15 days of receipt of each invoice.
Licensee may change the level of service from time to time but only as of any January 1. Any charges shall be proportionately pro-rated based on any change in level of service or partial period included in the term of this Addendum.
Initial Standard Software
1. | TrustNet Serial No. A15427. |
2. | Checkwriting module. |
3. | Multi-User IQ Report Generator. |
4. | Portfolio Modeling. |
Exhibit “A”
Exhibit B - Page 1 of 2
1. | “F2” Notes capability. This function will allow display and addition of customer service notes relating to any account. you will be able to press an F-key to display the most recent screen of notes for the account. This “front” screen will show one line for each note, with the ability to expand any note to full size (up to 6 lines of 70 characters each). The notes function will be available from Account Inquiry. Trust Holdings Inquiry and Transaction Inquiry. ($[***] to $[***]) |
2. | 600 number interface. This program will create the file that will be used by the 800 inquiry line. Customers will be able to call in using either their BHG account number or their THET account number. ($[***] to $[***]) |
3. | Trade Consolidation. This function will be accomplished using two separate programs—one to set the trade batch for the group of transactions to be included, and a second to consolidate that batch into trades by fund. The consolidations will net transactions by |
a) Dollar purchases/redemptions for a fund
b) Shares purchases/redemptions for a fund
c) Exchanges within a fund family
Two reports will be printed—one for TFTC trades, and another for direct trades. A file for transmission to IFTC will also be produced. ($[***] to $[***])
4. | Accrual Dividend programming for various scenarios. we will add a place to set up the accrual processing rules for each accrual fund. Accrual rules will specify if transactions will take effect (for accrual purposes) on same day, next calendar day. or next business day. The transaction types are: purchase, sale, exchange in, exchange out, dividend reinvestment, transfer in, transfer out. |
We will add a place to set up the holiday schedule (up to 10 dates).
A daily program will scan the pending accruals file for records that are effective today, and update the dally balance for the account. This program will correctly handle weekend and holiday acruals. For dividend reinvestment transactions, the program will probably need to apply the adjustment back a few days to the trade date of the reinvestment.
A monthly program will calculate dividends due to each account, and create suspended transactions. The program will need to span months for funds that pay mid-month. ($[***] to $[***])
5. | Daily pricing interface to trade file (from FM Signal feed). This program will read the file received form the FM feed, print a report and update prices on the asset file and the market pricing history file. It will also “fill in” the price per unit for all transactions with today’s trade date, and recalculate the shares or dollars (depending on transaction type). ($[***] to $[***]) |
6. | Cash Balancing Report. This program will print a report showing one line for each account that has a balance in (Income + Principal) Cash or any pending (unsettled) sales transactions. The Net Cash Balance should balance to the DDA account ($[***] to $[***]) |
Exhibit “B”
Exhibit B - Page 2 of 2
7. | Remittance processing. We will write a program to establish the available cash balance. We also will establish a place for the account wire information and withholding percentage. The daily remittance processing program will scan the checks files, and attempt to process each check with a due date of today or earlier. Four different cases must be handled: |
A) | If available cash is insufficient to cover the amount, a line is printed on the Insufficient Funds Report. |
B) | If available cash is sufficient to cover the amount, the program will subtract the amount from the available cash balance and determine the processing method: |
B1) | the payment is by check, the program will assign a check number, print a line on the Pre-Check Listing, output the check information to the laser printer checks file, create a transaction on the daily file, and delete the record from the checks file, |
B2) | the payment is by wire, the program will print a line on the Wire Advice Report, create a transaction on the daily file, and delete the record from the checks file. If the wire transfer is chargeable, it will also create a wire fee transaction on the daily file. |
B3) | the payment is by Xxxxxx Journal, the program will print a line on the Xxxxxx Journal Report, create a transaction on the daily file, and delete the record from the checks file. |
For any processing method, the account may also be set up for a withholding percentage. If it is, two transactions will be created (one for the net payment, and another for the withholding amount). After all reports print, a final Remittance Processing Summary Report will recap totals from processing method to use for funds transfer. ($[***] to $[***])
8. | Cash Sweeps (for both overdrafts and positive balances. This program will scan each account, and create a transaction to sweep cash between the cash (DDA) account and the ACM fund for that account as needed. If the cash balance minus non-suspended fee and check transactions is greater than zero, it will create a transaction to purchase the ACM fund. If that amount is less than zero, it will create a transaction to sell the ACM fund. ($[***] to $[***]) |
Specifications and Functions
General
• | Menu-based system - easy to learn and operate |
• | Comprehensive array of features/capabilities |
• | Runs under DOS or Windows - networks with NetBIOS compatible systems (like Novell) |
• | Daily or Weekly Officer’s Report |
• | Statistical report shows 2-page summary of department |
Management Reporting
• | Integrated tickler file and reporting |
• | Investment Review and Securities transaction report for committee Meetings |
Accounting and Operations Reporting
• | Daily balancing reports - cash and inventory |
• | Dividend/Interest Hap. with automated posting |
• | Cash Management (Money Market Funds) |
• | Six different formats of Customer Report available |
• | Annual report to Comptroller of the Currency (or FDIC) |
• | Tax Worksheet, Schedule D report |
• | 1099/5498 magnetic media reporting to IRS |
• | Trust fee calculation and processing |
• | Additional transaction codes may be defined by the user |
• | Suppresses incorrect entries and their reversals for the Customer Report |
• | Tickler researcher locates accounts missing vital data such as trust fee or distribution information |
• | Central address file option |
Security
• | Solid-state software key required to access the system |
• | Individual password for each operator |
• | Four security levels |
Audit
• | Broker report |
• | Dramatic reduction in time spent by bank examiners - tine for which you are charged |
• | Contains self-auditing features |
Automated Market Value Updating
• | TrustNet Features automatic updating of the market value and ratings of nationally-traded securities. |
Data is received by modem from our Memphis office.
Advanced Modules
• | IQ Report Generator for ad hoc reporting |
• | Portfolio Modeling for asset re-allocation |
• | Checkwriting |
Additional functions with Initial Custom Software
• | “F2” Notes Capability |
• | 800 Number Interface |
• | Trades Consolidation & Sub-Custodian Interface |
Exhibit “C”
Standard Billing Policies
General
Invoices for professional services and telephone support may be produced at any time but are primarily issued on a monthly basis. Invoices for software, hardware, supplies and miscellaneous services are issued at the time of delivery.
Personnel time
Installation/Training |
$ | [ | ***]/hr. | |
Telephone suport for SMS clients ([***] minimum) |
$ | [ | ***]/hr. | |
Programming ([***] minimum) |
$ | [ | ***]/hr. | |
System design and analysis |
$ | [ | ***]/hr. | |
Consulting |
$ | [ | ***]/hr. | |
Design, Programming and Telephone support for non-SMS customers |
$ | [ | ***]/hr. |
Travel time
The first 4 hours of travel time are billed at $[***] per hour. Travel time in excess of [***] hours for one trip will be charged at $[***] per hour. One trip may involve more than one travel day. Total travel and working time in any one day will not exceed [***] hours unless otherwise authorized by Licensee.
Expenses
Travel expenses will be charged at cost and includes reasonable transportation, lodging, meals and incidental expenses. Automobile mileage is billed at $[***] per mile.
Long distance telephone toll expenses to and from Licensee and calls made on Licensee’s behalf will be charged at $[***] per minute. Miscellaneous expenses incurred on Licensee’s behalf will be charged at actual cost.
Media & shipping charges
Shipments made at the request of Licensee will be shipped via United States Postal Service first class or standard United Parcel Service ground, unless another method is specified by Licensee. If alternate shipping is requested (e.g., Express Mail. Federal Express) Licensee will be charged that fee or Licensor will use Licensee’s account number to reverse the charges. All shipping costs by whatever carrier will be charged to Licensee.
Terms
Charges are due and payable within 15 days of receipt of invoice unless otherwise stated in the Agreement. Finance charges on delinquent balances will be accrued at [***]% per month. Payments received will be credited to outstanding finance charges first.
Exhibit “D”
HWA INTERNATIONAL
SOFTWARE LICENSE AMENDMENT
HWA International, hereinafter referred to as the licensor, by its acceptance of this amendment by authorized signature, and Centurion Trust Company, hereinafter referred to as the licensee, agree to accept the following amendment to the existing license agreement covering TrustNet.
Licensor grants permission to licensee to operate TrustNet on one additional properly configured Server located at its affiliate FundMinder, Inc., 00000 Xxxxxxx Xxxxxxxxx, Xxxxx 000, Xxxxxxx Xxxx, XX 00000.
This increases the number of licensed workstations to be shared by the two sites from 35 to 50.
The amendment fee is $[***] payable as a single payment with signed amendment. The amendment fee is payable at the offices of HWA International, Inc., 0000 Xxxxxxx Xxxx Xxxxx, Xxxxx 000, Xxxxxxx, Xxxxxxxxx 00000.
SMS fee will increase by $[***] per workstation, beginning January 1, 1999. There is no SMS increase for the second server.
The licensor hereby grants and the licensee accepts the amendment.
HWA International, Inc. (Licensor) |
Centurion Trust Company 0000 Xxxx Xxxxxxxxx Xxxx, Xxxxx 000 Xxxxxxx, XX 00000 | |||||||||
By: | /s/ Xxxxx Xxxxxx, VP |
By: | /s/ Xxxxxx Xxxxxx | |||||||
(Authorized signature & title) | (Authorized signature & title) | |||||||||
Date: | 1-8-99 | Date: | 1/4/99 |
June 9, 2008
Xx. Xxxxxx Chance
Genworth Financial Trust Company
0000 Xxxxx Xxxxxxx Xxxxxx
0xx Xxxxx
Xxxxxxx, XX 00000
Dear Xxxxxx:
Enclosed is a counter-signed agreement for your records.
We deeply appreciate the confidence you have placed in us, and will do our best to take care of your immediate and long-term needs.
Please call if there is anything we can do to improve the efficiency of your operations.
With warmest regards,
/s/ Xxxxx Xxxxxx |
Xxxxx Xxxxxx |
Executive Vice President |
0-000-000-0000 phone: (000)000-0000 fax: (000) 000-0000 xxx.xxxxxxxxxxxxxxxx.xxx
HWA INTERNATIONAL
SOFTWARE LICENSE AMENDMENT
HWA International, Inc., hereinafter referred to as “Licensor”, by its acceptance of this amendment by authorized signature, and Genworth Financial Trust Company hereinafter referred to as “Licensee”, agree to accept the following amendment to the existing license agreement of TrustNet dated June 1, 1995.
Licensor grants permission to Licensee to add the following:
Module Name |
Std License Upgrade | Annual SMS | ||||||
109 additional workstations at $995 each |
$ | [***] | $ | [***] |
This increases the number of licensed workstations from 75 to 184. Because this is the first workstation in a new pricing tier, the following modules also need to be upgraded to the level for 151-200 workstations. For the next 16 workstations that are added, there would be no increase in the license fees for the add-on modules.
Module Name |
License for 1-5 workstations |
License for 151-200 workstations |
License Upgrade | |||||||||
Check Writing |
$ | [***] | $ | [***] | $ | [***] | ||||||
Quick Query |
[***] | [***] | [***] | |||||||||
1099-MISC |
[***] | [***] | [***] | |||||||||
MF Modeling |
[***] | [***] | [***] |
The license fee of, $[***] plus SMS for 2008 of $[***] is payable with the signed amendment at the offices of HWA International, Inc., at the address shown below. The annual SMS fee will increase as shown above, prorated this year.
Licensor hereby grants and Licensee accepts the amendment.
HWA International, Inc. 0000 Xxxx Xxxx Xxxxx Xxxxx 000 Xxxxxxx, XX 00000 |
Genworth Financial Trust Company 0000 Xxxxx Xxxxxxx Xxxxxx 0xx Xxxxx Xxxxxxx, XX 00000 | |||
/s/ Xxxxx Xxxxxx |
/s/ Xxx Xxxx | |||
Authorized signature | Authorized signature | |||
Xxxxx Xxxxxx Printed name |
Xxx Xxxx Printed name | |||
Vice - President Title |
CFO Title | |||
6/10/08 Date |
4/21/08 Date |
October 27, 2009
Xx. Xxxxxx Chance
Genworth Financial Trust Co.
0000 Xxxxx Xxxxxxx Xxxxxx
Xxxxxxx, XX 00000
Dear Xxxxxx:
Enclosed is a counter-signed agreement for your records.
We deeply appreciate the confidence you have placed in us, and will do our best to take care of your immediate and long-term needs.
With warmest regards,
/s/ Xxxxx Xxxxxx |
Xxxxx Xxxxxx |
Executive Vice President |
0-000-000-0000 phone: (000)000-0000 fax: (000) 000-0000 xxx.xxxxxxxxxxxxxxxx.xxx
RECEIVED OCT 27 2009
HWA INTERNATIONAL
SOFTWARE LICENSE AMENDMENT
HWA International, Inc., hereinafter referred to as “Licensor”, by its acceptance of this amendment by authorized signature, and Genworth Financial Trust Company hereinafter referred to as “Licensee”, agree to accept the following amendment to the existing license agreement of TrustNet dated June 1, 1995.
Licensor grants permission to Licensee to add the following:
Module Name |
Std License Upgrade | Annual SMS | ||||||
36 additional workstations at $995 each |
$ | [***] | $ | [***] |
This increases the number of licensed workstations from 184 to 220. Because workstations over 200 are a new module pricing tier, the following modules also need to be upgraded to the level for 201-220 workstations. For the next 30 workstations that are added, there would be no increase in the license fees for the add-on modules.
Module Name |
License for 151-200 workstations |
License for 201-250 workstations |
License Upgrade | |||||||||
Check Writing |
$ | [***] | $ | [***] | $ | [***] | ||||||
Quick Query |
[***] | [***] | [***] | |||||||||
1099-MISC |
[***] | [***] | [***] | |||||||||
MF Modeling |
[***] | [***] | [***] |
The license fee of $[***] plus SMS for the remainder of 2009 of $[***] is payable with the signed amendment at the offices of HWA International, Inc., at the address shown below. The annual SMS fee will increase as shown above, prorated this year.
Licensor hereby grants and Licensee accepts the amendment.
HWA International, Inc. 0000 Xxxx Xxxx Xxxxx Xxxxx 000 Xxxxxxx, XX 00000 |
Genworth Financial Trust Company 0000 Xxxxx Xxxxxxx Xxxxxx 0xx Xxxxx Xxxxxxx, XX 00000 | |||
/s/ Xxxxx Xxxxxx Authorized signature |
/s/ Xxx X. Link, CPA Authorized signature | |||
Xxxxx Xxxxxx Printed name |
Xxx X. Link, Cpa Printed name | |||
Vice President Title |
CFO Title | |||
10-27-09 Date |
10/26/09 Date |
HWA INTERNATIONAL
SOFTWARE LICENSE AMENDMENT
HWA International, Inc., hereinafter referred to as “Licensor”, by its acceptance of this amendment by authorized signature, and AssetMark Trust Company, hereinafter referred to as “Licensee”, agree to accept the following amendment to the existing license agreement of TrustNet dated June 1, 1995.
Licensor grants permission to Licensee to add the following:
Module Name |
Std License Upgrade | Annual SMS | ||||||
30 additional workstations (#246 - # 275) |
$ | [***] | $ | [***] |
This increases the number of licensed workstations from 245 to 275. Because workstations over 250 are a new module pricing tier, the following modules also need to be upgraded to the level for 251-300 workstations. For the next 25 workstations that are added, there would be no increase in the license fees for the add-on modules.
Module Name |
Std License Upgrade for 251-300 workstations |
Annual SMS Increase for 251-300 workstations |
||||||
Check Writing |
$ | [***] | $ | [***] | ||||
Quick Query |
[***] | [***] |
Licensor also grants permission to Licensee to delete the following module(s):
• | 1099-MISC |
• | 1099-OID |
• | Mutual Fund Modeling |
The annual SMS fee will increase as shown above, prorated this year.
The following items are payable with the signed amendment at the offices of HWA International, Inc., at the address shown below.
• | License Fee: $[***] |
• | Pro-rated SMS: $[***] |
Licensor hereby grants and Licensee accepts the amendment.
AssetMark Trust Company 0000 X. Xxxxxxx Xxx., 0xx Xxxxx 0xx Xxxxx Xxxxxxx, XX 00000 |
HWA International, Inc. 0000 Xxxx Xxxx Xxxxx Xxxxx 000 Xxxxxxx, XX 00000 | |||
/s/ Xxxxx Xxxxxxx Authorized signature |
/s/ Xxxxx Xxxxxx Authorized signature | |||
Xxxxx Xxxxxxx Printed name |
Xxxxx Xxxxxx Printed name | |||
IT Manager Title |
Vice - President Title | |||
9/27/17 Date |
9/27/17 Date |
HWA INTERNATIONAL
SOFTWARE LICENSE AMENDMENT
HWA International, Inc., hereinafter referred to as “Licensor”, by its acceptance of this amendment by authorized signature, and AssetMark Trust Company, hereinafter referred to as “Licensee”, agree to accept the following amendment to the existing license agreement of TrustNet dated June 1, 1995.
Licensor grants permission to Licensee to add the following:
Module Name |
Std License Upgrade | Annual SMS | ||||||
[***] additional users (#[***] - # [***]) |
$ | [***] | $ | [***] |
This increases the number of licensed users from [***] to [***] Because users over [***] are a new module pricing tier, the following modules also need to be upgraded to the level for [***]-[***] users. For the next [***] users that are added, there would be no increase in the license fees for the add-on modules.
Module Name |
Std License Upgrade for [***]-[***] users |
Annual SMS Increase for [***]-[***] users |
||||||
Check Writing |
$ | [***] | $ | [***] | ||||
Quick Query |
[***] | [***] |
The annual SMS fee will increase as shown above, prorated this year.
The following items are payable with the signed amendment at the offices of HWA International, Inc., at the address shown below.
• | License Fee: $[***] |
• | Pro-rated SMS: $[***] (March – December 31, 2018) |
Licensor hereby grants and Licensee accepts the amendment.
AssetMark Trust Company 0000 X. Xxxxxxx Xxxxxx 0xx Xxxxx Xxxxxxx, XX 00000 |
HWA International, Inc. 0000 Xxxx Xxxx Xxxxx Xxxxx 000 Xxxxxxx, XX 00000 | |||
/s/ Xxx Xxxxx Authorized signature |
/s/ Xxxxx Xxxxxx Authorized signature | |||
Xxx Xxxxx Printed name |
Xxxxx Xxxxxx Printed name | |||
Chief Information Officer Title |
Vice - President Title | |||
11-8-18 Date |
10/17/18 Date |