Network Service Level Agreements
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https://pubext.dir.texas.gov/portal/internal/contracts-and-services/Contracts/DIR-TEX-AN-NG-CTSA-005%20Plan%20D-1%20Service%20Level%20Agreement%20(Updated%2003-20-2020).pdfUnless the owner has removed it from the web, you can access the full document via its original URL:
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