0001042134-07-000009 Sample Contracts

Master Agreement for Subcontracted Services IBM as Prime Contractor
Subcontractor Agreement • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software • New York

This Master Agreement for Subcontracted Services (called the “Subcontractor Agreement”) governs the terms under which Chordiant Software, Inc. (“Chordiant”) as a subcontractor will supply International Business Machines Corporation (“IBM”) as a prime contractor with Programs and/or Services as described within this Subcontractor Agreement. This Subcontractor Agreement is an associated contract between the Parties as contemplated by the Chordiant/IBM Master Relationship Agreement (“MRA”). This Subcontractor Agreement, however, is an independent agreement between the Parties and does not therefore incorporate terms and conditions contained within the MRA by reference.

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SOFTWARE LICENSE AND SERVICES AGREEMENT
Software License and Services Agreement • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software • New York

This Software License And Services Agreement (this “Agreement”) is made as of September 28, 2006 (the “Effective Date”) by and between Connecticut General Life Insurance Company, a Connecticut corporation having a place of business at 900 Cottage Grove Road, Bloomfield, Connecticut 06152 (“Customer”), and Chordiant Software, Inc., a Delaware corporation having its principal place of business at 20400 Stevens Creek Blvd., Suite 400, Cupertino, CA 95014 (“Chordiant”). The terms of this Agreement shall apply to each Software license granted by Chordiant under this Agreement, which shall be identified on the Order Form.

AMENDMENT NUMBER ONE TO MASTER AGREEMENT FOR SUBCONTRACTED SERVICES IBM AS PRIME CONTRACTOR # 4902A20003
Master Agreement for Subcontracted Services • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software

International Business Machines Corporation (“IBM”) and Chordiant Software, Inc. (“Chordiant”) hereby agree to amend the Master Agreement for Subcontracted Services IBM as Prime Contractor # 4902A20003 between the Parties dated June 14, 2002 (called the “Subcontractor Agreement”), as described below in this amendment agreement (“this Amendment” or “Amendment One”). This Amendment shall be effective June 13, 2005.

AMENDMENT NO. 1 TO MASTER SOFTWARE LICENSE & SUPPORT AGREEMENT
Master Software License & Support Agreement • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software

This Amendment No.1 (this “Amendment”) to the Master Software License & Support Agreement (the “Agreement”) dated February 1, 2006 by and between Chordiant Software, Inc. (“Licensor”) and Citicorp Credit Services, Inc. (USA) (“Licensee”) is made as of December 8, 2006 by and between Licensor and Licensee.

Chordiant Software Order Form
Software License Agreement • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software

By the terms of this Order Form, Chordiant Software International GmbH (“Chordiant”) agrees to license its software to [DAK] (“DAK”), a customer of IBM Deutschland GmbH (“IBM”) in accordance with the terms of the Software License and Services Agreement (the “License Agreement”) dated December __, 2006 between Chordiant and DAK. In consideration of Chordiant entering into such License Agreement, IBM will pay Chordiant in the amounts and on the terms set forth below in this Order Form.

Contract
Software License & Support Agreement • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software

[*] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTIONS.

Amendment Number Two to the Master Agreement for Subcontracted Services IBM as Prime Contractor # 4902A2003
Subcontractor Agreement • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software

International Business Machines Corporation (IBM) and Chordiant Software, Inc ( Chordiant) hereby agree to amend the Master Agreement for Subcontracted Services IBM as Prime Contractor # 4902A2003 between the Parties dated June 14, 2002 ( called the “Subcontractor” Agreement ), as described below in this amendment agreement (“this Amendment “ or “Amendment Two”). This Amendment shall be effective October 4, 2006.

ADDENDUM “A” TO MASTER SERVICES AGREEMENT
Master Services Agreement • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software

This agreement between Ness USA, Inc. (“NESS”) (formerly Ness Global Services, Inc. or “NGS”), located at 160 Technology Drive, Canonsburg, PA 15317 (“NESS”) and Chordiant Software, Inc., located at 20400 Stevens Creek Blvd. Cupertino, CA 95014 (“COMPANY”) is an Addendum (the “Addendum”) to the Master Services Agreement executed on December 15, 2003 (the “Agreement”) between NGS and COMPANY.

SOFTWARE LICENSE AND SERVICES AGREEMENT SOFTWARELIZENZ- UND SERVICEVERTRAG
Software License and Services Agreement • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software

This Software License And Services Agreement (“Agreement”) is between DAK, Deutsche Angestellten Krankenkasse having a place of business at Nagelsweg 27 - 31, 20097 HAMBURG, GERMANY (“Customer”) and Chordiant Software International GmbH, a German corporation, having a place of business at Ganghoferstr. 39, D-80339 Munich, Germany (“Chordiant”). The terms of this Agreement shall apply to each Software license granted by Chordiant under this Agreement, which will be identified on the Order Form. The Effective Date of this Agreement shall be December 19, 2006. Dieser Softwarelizenz- und Servicvertrag („Vertrag“) wird zwischen DAK, Deutsche Angestellten Krankenkasse mit Sitz an der folgenden Adresse Nagelsweg 27 - 31, 20097 HAMBURG, DEUTSCHLAND („Kunde“) und Chordiant Software International GmbH, eine deutsche Gesellschaft mit beschr’nkter Haftung mit ihrem Sitz an der folgenden Adresse: Ganghoferstr. 39, D-80339 München, Deutschland („Chordiant“), abgeschlossen. Die Bedingungen dieses Ver

Chordiant Software, Inc. Order Form
Software License Agreement • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software

By the terms of this Order Form, Chordiant Software, Inc. (“Chordiant”) agrees to license its software to CIGNA Corporation (“CIGNA”), a customer of International Business Machines, Inc. (“IBM”) in accordance with the terms of the Software License and Services Agreement (the “License Agreement”) dated September 28, 2006 between Chordiant and CIGNA. In consideration of Chordiant entering into such License Agreement, IBM will pay Chordiant in the amounts and on the terms set forth below in this Order Form.

Master Agreement for Subcontracted Services Statement of Work
Master Agreement for Subcontracted Services • February 9th, 2007 • Chordiant Software Inc • Services-prepackaged software • New York

This Statement of Work ("SOW")#4906AT0073 adopts and incorporates by reference the terms and conditions of the Master Agreement for Subcontracted Services - IBM as Prime # 4902A20003 (the “Agreement” or “MASS”), between International Business Machines Corporation (“IBM” or “Buyer”), and Chordiant Software, Inc. (“Supplier” or “Chordiant”). This SOW is effective beginning on the latest date of signature by both parties and will remain in effect until [*] (the “Initial Term”). Transactions performed under this SOW will be conducted in accordance with and be subject to the terms and conditions of this SOW, the Agreement, and any other applicable attachments or amendments. In the event of any conflict between this SOW, or the Agreement, this SOW will govern and any applicable Work Authorizations (“WAs”). This SOW is not a WA.

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