Description of Deployment Support Services. The ForgeRock deployment support services are limited to technical consultation or mentoring assistance regarding the ForgeRock Software capabilities, and may be further described in an Order Form (the “Deployment Support Services”). The Order Form will specify: (a) the number of hours or days of Deployment Support Services that will be made available by ForgeRock (“Deployment Support Hours”); and (b) the Packaged Workshops to be delivered (“Packaged Workshops”). All Deployment Support Services shall be valid for the Subscription Length under the corresponding Order Form under which the Deployment Support Services are purchased. Any unused Deployment Support Services will not be subject to any credit or refund and will not be carried forward.
