Advance Hardware Replacement definition
Examples of Advance Hardware Replacement in a sentence
If a Hardware product or one of its component parts does not function during the Hardware Support period, and such nonconformance can be verified by Check Point, Check Point, at its election, will provide Advance Hardware Replacement service with a refurbished part /unit for the Hardware under the type of Hardware Support Plan Check Point designates for that Hardware.
After TAC determines that the Hardware issue is related to a malfunction of one of the Appliance components, Check Point will provide Advance Hardware Replacement of the faulty Hardware Product via a customized rush service Next Flight Out (NFO) or Express Delivery shipment (when applicable**) or same day (SD) shipment, with delivery target same evening/night or early next business day (NBD) morning**.
After TAC determines that the Hardware issue is related to a malfunction of one of the Appliance components, Check Point will provide Advance Hardware Replacement of the faulty Hardware Product via same business day (SBD) shipment*, with delivery target next business day (NBD).
Sangoma also makes available Extended Hardware Warranties and Advance Hardware Replacement options on other Products.
After TAC determines that the hardware issue is related to a malfunction of one of the appliance components, Check Point will provide Advance Hardware Replacement of the faulty hardware product via next business day (NBD) shipment.
For SMS’s Advance Hardware Replacement under SMS Direct or Cisco Base, the following terms will apply.
For devices that include SMS’s Advance Hardware Replacement Service, SMS’s Hardware Replacement Terms and conditions shall apply.
In the event that Customer has purchased an Advance Hardware Replacement Support Plan that includes on-site support, then, upon Customer’s request, ICT Networks will use its commercially reasonable efforts to dispatch a technician to the affected site in accordance with the terms and timeframes of such plan as set forth on Attachment A.
If Customer requires on-site support but has not purchased an Advance Hardware Replacement Support Plan that includes on-site support, then, upon Customer’s request and subject to payment of fees described below, ICT Networks will use commercially reasonable efforts to dispatch a technician to the affected site within a timeframe to be determined by ICT Networks based upon the availability of resources.
End User Support Plan Descriptions1 Technical Support CORE RETURN TO FACTORY CORE LIMITED2 NEXT DAY3 NEXT DAY ONSITE3 SAME- DAY3 SAME-DAY ONSITE3 ICT- TAC Access x x x x x x Limited ICTTAC Access x Online Tools x x x x x x x Return to Factory Next Day Advance Hardware Replacement x x Same-Day Advance Hardware Replacement x x On-Site Technician x x 1 Certain support programs listed herein may not be available for all Juniper Networks product lines and in all geographic locations.