Calls Offered definition

Calls Offered means the Calls routed from MCI’s network to a RMH Center, as measured by the ACD.
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Calls Offered means the total number of calls that are available to be answered by the queue before IVR selection and recording.
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Examples of Calls Offered in a sentence

  • The number of Calls Offered which are handled by automated interaction between the customer and the telephone and/or billing system.

  • All Calls Offered to the VRU which are not Lost Calls (see below).

  • Graphic Display of CAW Calls Offered, Calls Handled and Abandon Rate33.

  • All Calls Offered during Normal Hours which remain on the line at the conclusion of any recorded or automated phone system instructions and routing.

  • Acknowledged and Agreed to on the following date: __ ____ __, 20 , by: Total Date Calls Offered Calls Handled Calls Abandoned Service Level Avg.

  • All Calls Offered, requesting contact with a supervisor, including both requests made to live CSRs as well as requests left on recorded messages.

  • All Calls Offered which request, or hold for, a live customer service representative (“CSR”) (i.e., calls which neither request an automated response nor leave a taped message, or request an automated response then continue to hold for a CSR) but hang up before a live CSR comes to the phone.

  • The Total amount of time in the reporting period during which the level of use of the Franchisee’s phone lines was such that a caller attempting to call any one of the phone lines included in Calls Offered would have received a busy signal (a period is considered within All Trunks Busy if, for example, all “service” lines are busy, even if “billing” lines are available, unless the Franchisee’s system automatically rolls calls from occupied lines into available lines).

  • Calls Offered Daily 900 800 700 600 500 400 300 200 100 04/1 4/6 4/11 4/16 4/21 4/26 5/1 5/6 5/11 5/16 5/21 5/26 5/31 6/5 6/10 6/15 6/20 6/25 6/30 Calls_Offered-Daily 7 per.

  • Graphic Display of CAW Calls Offered, Calls Handled and Abandon Rate35.

Related to Calls Offered

  • Minimum Offering Notice means a written notification, signed by Broker, pursuant to which the Broker shall represent (1) that subscriptions for the Minimum Offering have been received, (2) that, to the best of Broker’s knowledge after due inquiry and review of its records, Cash Investment Instruments in full payment for that number of Shares equal to or greater than the Minimum Offering have been received, deposited with and collected by NCPS, (3) and that such subscriptions have not been withdrawn, rejected or otherwise terminated, and (4) that the Subscribers have no statutory or regulatory rights of rescission without cause or all such rights have expired.

  • Rights Offering has the meaning set forth in Section 4.1(b);

  • Subscription Offering means the offering of the Conversion Stock to Participants.

  • Maximum Offering means, with respect to some or all participants in the Non-423(b) Plan Component, a maximum number or value of shares of the Common Stock made available for purchase in a specified period (e.g., a 12-month period) in specified countries, locations or to Employees of specified Designated Subsidiaries. Such maximum shall be determined by the Board (or a committee authorized by the Board) in such a manner as to avoid securities filings, to achieve certain tax results or to meet other Company objectives.

  • Last best offer package means the offer exchanged by parties not less than 14 days prior

  • Offered Securities shall have the meaning specified in Section 5.03(b)(ii)(B).

  • Shelf Offering Notice has the meaning set forth in Section 1(d)(i).

  • Minimum Offering means the number Shares so designated on Exhibit A hereto.

  • Offering Notice has the meaning set forth in Section 4.3(b).

  • Rights Offering Shares means the shares of New Common Stock (including all Unsubscribed Shares purchased by the Commitment Parties pursuant to this Agreement) distributed pursuant to and in accordance with the Rights Offering Procedures.

  • pre-emptive offer means an offer of equity securities open for acceptance for a period fixed by the Directors to holders (other than the Company) on the register on a record date fixed by the Directors of ordinary shares in proportion to their respective holdings but subject to such exclusions or other arrangements as the Directors may deem necessary or expedient in relation to treasury shares, fractional entitlements, record dates or legal, regulatory or practical problems in, or under the laws of, any territory;

  • Offered Shares has the meaning set forth in Section 3.02(a).

  • Offer Acceptance Time is defined in Section 1.1(h) of the Agreement.

  • Net Proceeds Offer has the meaning provided in Section 4.16.

  • Offering shall have the meaning ascribed to such term in Section 2.1(c).

  • Qualifying Offering means a private offering of *****’s equity securities (or securities convertible into or exercisable for *****’s equity securities) for cash (or in satisfaction of debt issued for cash) having its final closing on or after the date of this Agreement and which includes investment by one or more venture capital, professional angel, corporate or other similar institutional investors other than Stanford. For the avoidance of doubt, if ***** is a limited liability company, then “equity securities” means limited liability company interests in *****.

  • Subsequent Offering means any further issuance of Interests in any Series, excluding any Initial Offering or Transfer.

  • Base Offer Segment means a component of a Sell Offer based on an existing Generation Capacity Resource, equal to the Unforced Capacity of such resource, as determined in accordance with the PJM Manuals. If the Sell Offers of multiple Market Sellers are based on a single Existing Generation Capacity Resource, the Base Offer Segments of such Market Sellers shall be determined pro rata based on their entitlements to Unforced Capacity from such resource.

  • Offer means “proposals” in negotiation.

  • Underwritten Offering Notice has the meaning set forth in Section 2(b).

  • Piggyback Offering has the meaning set forth in Section 8(a).

  • Maximum Offering Size has the meaning set forth in Section 2(d);

  • Shelf Offering has the meaning set forth in Section 1(d)(i).

  • Optional Interconnection Study means a sensitivity analysis of an Interconnection Request based on assumptions specified by the Interconnection Customer in the Optional Interconnection Study Agreement.

  • Successful Bidder(s) means the bidder(s) to whom work in this tender is awarded.

  • Equity Offering means any public or private sale of common stock or Preferred Stock of the Company or any of its direct or indirect parent companies (excluding Disqualified Stock), other than: