Complaints Handling Officer definition

Complaints Handling Officer means the persons specified in Part 5 of Schedule 1 who are nominated by each party to receive and manage complaints in accordance with the Internal Complaints Handling Procedure.
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Complaints Handling Officer means an officer designated by a capital market operator, to deal with complaints, in accordance with these Rules, and includes a person appointed by a capital market operator to deal with complaints on its behalf;
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Complaints Handling Officer means an officer whose duty includes ensuring the Financial Institution’s compliance with this Notice;
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Examples of Complaints Handling Officer in a sentence

  • Any complaints arising under this Contract must, in the case of ADFC, in the first instance be referred to the ADFC’s Internal Complaints Handling Officer for resolution under ADFC’s complaint handling procedure set out in Annexure 1.

  • If a party (the complainant) wishes to have a complaint in relation to a matter arising under or in connection with this Agreement dealt with in accordance with the Internal Complaints Handling Procedure, the complainant must notify the other party (the respondent) in writing addressed to the respondent’s Complaints Handling Officer (Complaint Notice).

  • Email: xxxxx.xxxxxx@xxxx.xxx Contact number: +00 000 000 000 The Company may change the identity of the Internal Complaints Handling Officer by written notice to the Supplier or through the Company's Web Portal.

  • Any complaints arising under this Agreement must, in the case of the Processor, in the first instance be referred to the Processor’s Internal Complaints Handling Officer for resolution.

  • Any complaints or concerns should be directed to the Complaints Handling Officer (by letter, telephone, facsimile) using the address and telephone/fax numbers provided in Section 4 of this FSG.

  • This includes the responsibilities of specific ERFA Staff positions, including the CEO, Programs Director and Policy and Risk Officer, as well as of specific Partner positions, including the Complaints Handling Officer (CHO).

  • The company’s internal procedures set out how communications will take place with the complainant, including the Complaints Handling Officer interviewing persons that he/she deems to be relevant to the proper conduct of the investigation.

  • Any complaints arising under this Agreement must, in the case of the Processor, in the first instance be referred to the Processor’s Internal Complaints Handling Officer for resolution under the Processor’s complaint handling procedure set out in Annexure 2, in accordance with section 43(1) of the Code.

  • You may do this by calling +00 (0)00 0000 0000 or in writing to xxxxxxxxxx@xxxxxxxxxxxx.xx.xx for the attention of the Complaints Handling Officer.

  • Bidders are required to prepare the Technical Proposal to include the items listed on the table below.

Related to Complaints Handling Officer

  • Catering Officer means a person who is responsible for catering services.

  • Monitoring Officer means the officer designated under Section 5(1) of the 1989 Act.

  • Hearing Officer means any individual or board charged with the duty of rendering decisions at any stage on grievances hereunder.

  • Ordering Officer means any person within the Agency authorised to order particular Services under the Contract.

  • Investigating Officer means the person appointed by the Monitoring Officer to undertake a formal investigation of a complaint alleging a breach of the Code of Conduct by a Subject Member. The Investigating Officer may be another senior officer of the District Council, an officer of another authority or an external investigator.

  • Controlling Officer means an officer entrusted by a Department of the Central Government with the responsibility of controlling the incurring of expenditure and/or the collection of revenue. The term

  • Review Officer means the officer of the Adviser designated from time to time by the Adviser to receive and review reports of purchases and sales by Access Persons. The term “Alternative Review Officer” means the officer of the Adviser designated from time to time by the Adviser to receive and review reports of purchases and sales by the Review Officer, and who shall act in all respects in the manner prescribed herein for the Review Officer. It is recognized that a different Review Officer and Alternative Review Officer may be designated with respect to each Adviser.

  • Filing officer means the office that is designated by section

  • Reporting Officer With respect to the Owner Trustee, any officer, employee or other person within the Corporate Trust Office of the Owner Trustee having responsibility for the administration of the Trust Agreement.

  • Returning Officer means a person appointed by the Club to conduct an election on behalf of the Club, and shall include the State Electoral Commissioner or his representative when said Commissioner conducts an election.

  • Correctional officer means a participating member who is employed as a correctional

  • Contracting Officer means the person designated by the Director or his duly authorized representative to execute this Agreement on the behalf of the Judiciary, and any other successor Contracting Officer who has responsibility for this agreement. The term includes, except as otherwise provided in this Agreement, the authorized representative of a Contracting Officer acting within the limits of his written authority.

  • Assessing Officer means an officer of a State Government or Board or licensee, as the case may be, designated as such by the State Government;

  • Inspecting Officer means any officer as mentioned below corresponding to different departments:

  • Screening Officer means a person appointed to that position under this bylaw.

  • Recording officer means the county clerk of the county of Cort-

  • Licensing Officer means a person with the authority to enter into, administer, and/or terminate Agreements and make related determination and findings.

  • Medical Review Officer (MRO) means a licensed physician responsible for receiving and reviewing laboratory results generated by the school district’s drug testing program and for evaluating medical explanations for certain drug tests.

  • The Inspecting Officer means the person specified in the contract for the purpose of Inspection of stores or work under the contract and includes his authorised representative;

  • Accounting Officer clause 65;

  • signing officer means, in relation to any instrument, any person authorized to sign the same on behalf of the Corporation by paragraph 2.03 or by a resolution passed pursuant thereto;

  • Administrative Officer means anyone designated at the college as being on the administrative staff, such as the President, Chief Academic Officer, Chief Student Services Officer, etc.

  • Servicing Officer Any officer of the Servicer involved in or responsible for, the administration and servicing of the Mortgage Loans whose name appears on a list of servicing officers furnished by the Servicer to the Master Servicer upon request, as such list may from time to time be amended.

  • Approving Officer means Richard S. Pzena, John P. Goetz, Ben Silver, Allison Fisch, or designee.

  • taxing officer means the Chief Registrar or such other officer of the Court as the Chief Judge may appoint to tax costs.

  • Procurement Officer means the Buyer's contracting personnel, as identified in the Introductory Materials.