Complaints Policy and Procedure definition

Complaints Policy and Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;
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Complaints Policy and Procedure means the School’s procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy o the most up-to-date procedure is on the School’s website and is otherwise available from the School at any time upon request;
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Complaints Policy and Procedure means the Foundation's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons or in order to assist the proper administration of the Foundation or an individual School within the
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Examples of Complaints Policy and Procedure in a sentence

  • All comments, compliments and complaints should be dealt with in accordance with the Trust Compliments Concerns and Complaints Policy and Procedure (see Policy document).

  • If this is not the case, a Complaints Policy and Procedure is in place to allow all residents or affected parties to state their grievance.

  • If you are not satisfied after completing the Student Complaints Policy and Procedure, you can complain to the Office of the Independent Adjudicator for Higher Education (the OIA).

  • The school will also cooperate with the pupil’s new school to create an effective integration strategy.Parents who have concerns that a managed move is being forced on them or who are unhappy with a managed move will be referred to the Complaints Policy and Procedure.

  • If the applicant is still dissatisfied, recourse can be sought through the Association’s Complaints Policy and Procedure.

  • If however, having followed the Complaints Policy and Procedure to completion, a student remains dissatisfied, the student has the right to make a complaint to the Office of the Independent Adjudicator (OIA) for Higher Education.

  • If the dispute is not resolved, you can complain under the Student Complaints Policy and Procedure (see paragraph 15).

  • If you disagree with the outcome, you may complain under the Student Complaints Policy and Procedure (see paragraph 15).

  • Our Complaints Policy and Procedure was developed in the recognition that sometimes things arise that affect the experiences (of both trainees and trainers).

  • If you are dissatisfied with the level of service you have received from us e.g. regarding the actual allocation of a property or not meeting our published service standards, the Association has a complaints procedure that is simple and easy to use.Copies of the Complaints Policy and Procedure are available on request from the office or can be downloaded from our website.


More Definitions of Complaints Policy and Procedure

Complaints Policy and Procedure means the Foundation's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons or in order to assist the proper administration of the Foundation or individual School within the Foundation. It is not intended to form part of the contract between you and the Foundation. A copy of the most up-to-date procedure is available from the School or Governor’s Office of the Foundation at any time upon request;
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Related to Complaints Policy and Procedure

  • Grievance means a complaint in writing that an employee, group of employees, or the Union submits to management, to be processed through the grievance procedure.

  • Grievance Procedure is used in this Agreement, it shall be considered as including the arbitration procedure.

  • Complaints means each of the following documents:

  • Dispute Resolution Scheme means the Electricity and Gas Complaints Commission or such other dispute resolution scheme approved or provided for in accordance with section 95 of the Act;

  • Dispute Resolution Procedure means the procedure for resolution of Disputes set forth in Article 26;

  • Complaint means any dissatisfaction expressed by a Complainant orally or in writing to HMO about any aspect of HMO’s operation, including, but not limited to:

  • School Rules means the body of rules of the School as may be amended from time to time for legal, safety or other substantive reasons, or in order to assist the proper administration of the School. A copy of the then current version of the rules is provided to each child on entry and is sent to parents with the Acceptance Form. Parents will be notified of subsequent changes to the rules;