Disputed Charge definition
Examples of Disputed Charge in a sentence
Additionally, if a Disputed Charge arises involving a Card Not Present Charge that is a Digital Delivery Transaction, we will exercise our Chargeback rights for the full amount of the Charge.
During your participation in the American Express OnePoint Program, our agent’s procedures for Inquiries, Disputed Charges, and Chargebacks govern the Disputed Charge process, provided that nothing therein waives our Chargeback rights under the Agreement.
We have Chargeback rights (or our previous decision to exercise our Chargeback rights will remain in effect) for the amount of the Disputed Charge if, by the end of that fourteen (14) day period, you have not either provided the Cardmember with a full refund, or provided us with the information requested.
In the event that a Disputed Charge relates to a Card issued in the European Economic Area and involves a claim that the Cardmember was not advised of the full exact amount of the Charge at the time the Cardmember consented to the transaction, we reserve the right to reduce the response period to five (5) days from the date on which we contacted you requesting a written response.
If we determine, based upon the information provided by you and the Cardmember, to resolve the Disputed Charge in the Cardmember’s favour, we will have Chargeback rights for that Disputed Charge, or our previous exercise of our Chargeback rights will remain in effect.