Incident Root Cause Analysis definition
Incident Root Cause Analysis means the analysis and classification of an Incident as a hardware problem, handling issue, data quality issue, software fault, etc. Treatment and routing of such Incident is dependant on the result of the Incident classification.
Examples of Incident Root Cause Analysis in a sentence
Mobility Network Operations Center (MNOC) 24 x 7 x 365 Incident Management and Emergency Maintenance [*****] [*****] Mobility External Partner Management 8:00 am – 5:00 pm PT Monday – Friday Incident Root Cause Analysis, Performance Reports and Tier 2 Support [*****] Mobility Change Management 8:00 am – 5:00 pm PT Monday – Friday Maintenance Notification – all maintenance [*****] TeleNav Operations NOC # 24 x 7 x 365 Initial Contact, issue reporting.