Process Interface Manual definition

Process Interface Manual shall have the meaning set forth in Section 13.01.
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Process Interface Manual means the manual (electronic or hard copy) which describes the Service Delivery Processes and Service Management Processes and governs the performance of the Services. 141. [*]
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Process Interface Manual means the process and procedures manual used by Provider and approved by Customer for delivery of Services to Customer Group.
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Examples of Process Interface Manual in a sentence

  • The Service Management Processes and Service Delivery Processes, set forth below and further defined in the Process Interface Manual, will apply, in some combination, to all the Services and will be implemented, as described in this Exhibit.

  • Included in the knowledgebase will be the major elements of the Process Interface Manual, accessible to its Service Desk agents in an automated fashion.

  • The final Vendor Process Interface Manual will supersede all prior processes and procedures unless otherwise specified.

  • Vendor will provide each of the Services during the Service Hours specified in the following table to be refined during Transition and incorporated into the Process Interface Manual.

  • The Vendor will integrate, test, document, distribute, and install patches within the prescribed timeframes as defined in the Process Interface Manual.

  • Until such time as ACI and Vendor complete and ACI approve the Vendor Process Interface Manual, Vendor will use ACI’s current processes and procedures existing as of, and delivered to Vendor prior to, the Effective Date to the extent that such processes and procedures are applicable to the new operating environment.

  • Vendor will develop documentation in accordance with the requirements in the Process Interface Manual to Schedule S (Governance).

  • The Process Interface Manual and all such updates shall be included in the Annual Services Charge.

  • IBM shall update the Process Interface Manual throughout the Term to reflect changes in the Services and the procedures and resources used to provide the Services.

  • The Service Management Processes and Service Delivery Processes, set forth below and further defined in the Process Interface Manual, will apply, in some combination, to all the Services and will be implemented, as described in this Schedule.

Related to Process Interface Manual

  • Electronic Subcontracting Reporting System (eSRS) means the Governmentwide, electronic, web-based system for small business subcontracting program reporting. The eSRS is located at http://www.esrs.gov.

  • Maintenance Manual shall have the meaning ascribed to it in Clause 10.7; “Maintenance Programme” shall have the meaning set forth in Clause 14.3; “Maintenance Period” shall have the meaning set forth in Clause 14.1; “Maintenance Requirements” shall have the meaning set forth in Clause14.2;

  • Project Manual means the volume usually assembled for the Work which may include the bidding requirements, sample forms, and other Contract Documents.

  • Project Implementation Manual or “PIM” means the manual to be adopted pursuant to Section 6.01 (c) of this Agreement for implementation of the Project, giving disbursement arrangements, performance indicators, terms of reference of staff and other administrative, financial and organizational arrangements, including a chapter on procurement procedures, and setting forth the criteria for the Subprojects, as hereinafter defined, as such manual may be amended from time to time with the prior agreement of the Association;

  • Client Application means an application developed by Customer that a) utilizes the Runtime Product, b) is installed fully on an end user’s machine, with all report processing local to that machine, and c) adds significant and primary functionality to the Runtime Product.