Telephone Assistance definition

Telephone Assistance to mean telephone support and trouble-shooting, as needed, to maintain the existing system.
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Telephone Assistance. Every day of the year, from 05:00 to 01:30 hours the next day. - Digital Attention: Every day of the year, from 05:00 to 01:30 hour the next day, through the Web Site and the Ecobici App, whether it is by filling out the form, automated chat conversation that may be re-directed for personalized attention with a consultant, or by sending an email.
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Telephone Assistance and "Electronic Mail," all as set forth below. Licensor agrees to support the current and one previous version of the Software Product.
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Examples of Telephone Assistance in a sentence

  • Telephone Assistance Programs shall be available for Resale as indicated in Exhibit B to this Attachment.

  • Not later than twenty (20) days before the Final Fairness Hearing, the Settlement Administrator shall cause proof of the establishment and maintenance of the Telephone Assistance Program to be filed with the Court.

  • When a Contact calls for assistance, Sun will call back within an average of four (4) Telephone Assistance Hours.

  • Telephone Assistance shall be available from hours of 9:00 AM to 6:00 PM (eastern standard time) Monday through Friday (excluding holidays).

  • When Contact calls for support assistance, Contact will assign a priority rating to the call: URGENT, SERIOUS, or NOT CRITICAL: • URGENT’ (system unusable) - Live transfer of service request during Telephone Assistance Hours.

  • Not later than 20 days before the Final Fairness Hearing, the Settlement Administrator shall provide proof of the establishment and maintenance of the Telephone Assistance Program to Plaintiff’s Counsel and Plaintiff’s Counsel shall file the same with the Court.

  • Contact will assign a priority rating to the call: URGENT, SERIOUS, or NOT CRITICAL: • URGENT (system unusable) - Live transfer of service request during Telephone Assistance Hours.

  • The Mail Notice must also contain information about the Telephone Assistance Program (described in Error: Reference source not found of this Settlement Agreement).

  • SERVICES PROVIDED (1) Routine Telephone Assistance, is provided by the designated Technical Assistance Center (TAC) for the covered Software, the address and telephone number of which are shown on Schedule A, during normal business hours of 8:00 AM to 5:00 PM (local time for the designated TAC), Monday through Friday.

  • Extended Telephone Assistance for severity 1 assistance will be provided 24 hours a day, every day of the year, the MAINTENANCE Contact will be given the telephone number for Fourth Generation Extended Coverage.

Related to Telephone Assistance

  • Telephone Service means calls (including voice, voicemail and conference and data calls), supplementary services (including call forwarding and call transfer) and messaging and multi-media services (including short message services, enhanced media services and multi-media services);

  • Telephone Toll Service is As Defined in the Act.

  • Directory assistance means an ancillary service of providing:

  • Telephone company means a company engaged in the business of providing local exchange telephone service by making available or furnishing access and a dial tone to persons within a local calling area for use in originating and receiving voice grade communications over a switched network operated by the provider of the service within the area and gaining access to other telecommunications services. Unless otherwise specified, "telephone company" includes a wireline service provider, a wireless service provider, and any entity that is a covered 9-1-

  • Cash assistance means cash benefits provided under the family independence program, the refugee assistance program, or state disability assistance.