Common use of MEDIATION Clause in Contracts

MEDIATION. In the absence of agreement between the Company and the Client, the latter may have recourse to a standard mediation process by submitting the details of his/her dispute with the Company to the following mediation service: MTV, Médiation Tourisme et Voyage (Mediation, Tourism and Travel) via the website xxx.xxxxxx. Regardless of the method used to contact the mediation service, the Client’s application must include the following details: his/her postal and email addresses, telephone number(s) as well as the full name and address of the Company, a brief statement of the facts, and evidence of any preliminary approaches made to the Company