Common use of Nonconformity management Clause in Contracts

Nonconformity management. The Contractor shall require the client to submit, evidence of the following as per timelines below (in calendar days from the closing meeting of the site audit): implemented correction 20 days 60 days Root cause including methodology used, analysis, and results 20 days 60 days implemented systemic corrective actions to eliminate each nonconfor- mity, including consideration of the impact to other similar processes and products 60 days 60 days verification of effectiveness of imple- mented corrective actions 60 days 60 days In cases where the accepted corrective action plan for a nonconformity is found not acceptable, the Contractor shall resolve the outstanding issues with the client within a maximum of ninety (90) calendar days from the closing meeting of the audit. If resolution cannot be completed, the final audit result shall be considered failed and the IATF database shall be updated. The certification decision shall be negative and the client shall start over with an initial certification audit. The current valid certificate shall be immediately withdrawn. A major nonconformity shall require onsite verification. In exceptional case(s) where the implementation of corrective actions cannot be completed within a maximum of ninety (90) calendar days from the closing meeting of the site audit, the Contractor shall consider the nonconformity open but 100% re-solved when the following conditions have been met: - Scheduled onsite follow-up audit based on the accepted action plan and prior to the next audit. - Containment of the condition to prevent risk to the customer has been taken, including a review of the systemic impact on the client’s process. - Documented evidence of an acceptable action plan, instructions, and records to demonstrate the elimination of the nonconformity condition, including a review of the systemic impact on the client’s process. For minor nonconformities the Contractor may verify the effective implementation of the identified corrective actions at the next audit instead of verification during an additional onsite verification visit. In cases where the accepted corrective action plan is found to be not effectively implemented, a new major nonconformity shall be issued TÜV Rheinland Cert GmbH LGA InterCert Zertifizierungsgesellschaft mbH Headquater: Xx Xxxxxx Xxxxx 00000 Xxxx Phone: +00 000 000 0 Faks: +00 000 000 0000 E-mail: xxxxxxx@xx.xxx.xxx Headquater: Xxxxxxxx. 0 00000 Xxxxxxxx Phone: +00 000 000 0000 Faks: +00 000 000 0000 E-mail: xxxxxxxxx@xx.xxx.xxx MS-0043514_pl_en Rev. 11 (20240122). GENERAL TERMS AND CONDITIONS OF CERTIFICATION OF TÜV RHEINLAND CERT GMBH / LGA INTERCERT GMBH against the corrective action process and the previous minor nonconformity shall be reissued as a major nonconformity. This will lead to automatic suspension of the certificate. When a nonconformity is identified during a Recertification Audit by the Contractor, then the decertification process (see section 8.0 of the rules) shall be initiated on the last audit day (see section 8.1.c of the rules). Nonconformity Management cost for all audits will be charged separately. It may become necessary for the Contractor to conduct audits of certified clients to investigate performance complaints (see section 8.1 a/b of the rules), in response to changes to the client’s quality management system (see section 3.2 of the rules), significant changes at the client’s site or as a result of a suspended certificate (see section 8.3 of the rules). Clients cannot deny Special Audits. Special audits for non-conformity management and OEM special status/ complaints will be charged separately. The client has to notify the former certification body about the intent to transfer to TÜV Rheinland. (= the Contractor) The contract between the client and the Contractor can be extended until all transfer activities to the new IATF- recognized certification body is completed. The only use of the IATF Logo related to the IATF certification scheme is as displayed on the certificate issued by the Contractor. Any other use of the IATF logo, separately or not, is prohibited. Note: the client can make copies of the IATF 16949 certificate bearing the IATF logo for marketing and advertising purposes. In case of a multi-site contract signed between the HQ of the client and the Contractor these Terms and Conditions shall apply to all manufacturing sites and remote locations being part of the contract. Upon successful recertification, the term of the certificate is extended by another 3 years minus 1 day, starting from the recertification decision. The re-certification audit and the positive certification decision must have been done by the expiry date. - ISO 22000 - Management systems for food safety - Requirements for any organization in the food chain - FSSC 22000 Food v5.1 (ISO 22000 + ISO / TS 22002-1) - ISO / TS 22002-1 - Prerequisite programs on food safety - Part 1: Food manufacturing - FSSC 22000 Packaging v5.1 (ISO 22000 + ISO / TS 22002-4) - ISO / TS 22002-4 - Prerequisite programs on food safety - Part 4: Food packaging manufacturing e.g. FSSC 22000 Scheme v5.1, Part 2 (xxx.xxxx00000.xxx). - the order for auditing in accordance with standard FSSC 22000, - the detailed results relating to the order, the audit and certification in accordance with standard XXXX 00000, regardless of success or otherwise in the audit process. This information will be filed with the Foundation FSSC 22000 in its online database (Portal) and on the FSSC 22000 homepage (www.fssc22000). - information according serious event details received from the client. - to enter the property, the business, operational and storage areas and means of transport during business or operation hours, - to carry out inspections, - share information about the certified organization with the Foundation FSSC 22000 and government agencies, as appropriate, - to view and examine all written and electronic business documents, - to request necessary information. If critical nonconformities are found, Foundation FSSC 22000 may establish sanctions against the client, which may lead to the withdrawal of the certificate. TÜV Rheinland Cert GmbH LGA InterCert Zertifizierungsgesellschaft mbH Headquater: Xx Xxxxxx Xxxxx 00000 Xxxx Phone: +00 000 000 0 Faks: +00 000 000 0000 E-mail: xxxxxxx@xx.xxx.xxx Headquater: Xxxxxxxx. 0 00000 Xxxxxxxx Phone: +00 000 000 0000 Faks: +00 000 000 0000 E-mail: xxxxxxxxx@xx.xxx.xxx MS-0043514_pl_en Rev. 11 (20240122). thereafter within 3-year-terms. The client can voluntary choose to replace all surveillance and recertification audits by unannounced annual audits. The client must inform the Contractor in writing, within 2 weeks after stage 2 closure, about the blackout days for the unannounced surveillance audit. Blackout days are the days in which no unannounced audit can be carried out (e.g. company holidays, extensive maintenance activities in production, etc.) The company has 10 days per calendar year at its disposal for this purpose. Initial certifications are announced. be consecutively withdrawn. for the Contractor, especially remuneration for travel time, travel costs and the planning of the audit. - any possible legal steps regarding product safety or product compliance, - client becomes aware that his product poses health risks or that statutory requirements are not being met, - legal proceedings, prosecutions and the outcomes of these related to food safety or legality, - public food safety events in connection with the client (such as e.g. public recalls, calamities, etc.), - extraordinary events which pose major threats to food safety or certification, such as war, strike, riot, political instability, geopolitical tension, terrorism, crime, pandemic, flood, earthquake, malicious computer hacking, other natural or man-made disasters. - any significant changes that affect the compliance with the Scheme requirements. Contact the Contractor in cases where there is doubt over the significance of a change, - changes to organization name, contact address and site details, - changes to organization (e.g. legal, commercial, organizational status or ownership) and management (e.g. key managerial, decision making or technical staff), - changes to the management system, scope of operations and product categories covered by the certified management system, - any other change that renders the information on the certificate inaccurate. assess the situation, if applicable will take any appropriate action, respectively verification activities. These activities may have effects on the certified status of the client. of an extraordinary audit announced at short notice in accordance with Section 2.5 - IFS Food v7 – Standard for assessing product and process compliance in relation to food safety and quality - IFS Food v8 - Standard for auditing product and process conformity in relation to food safety and quality - IFS Logistics v2.3 - Standard for auditing logistical services in relation to product quality and safety - IFS Broker v3.1 - Standard for auditing trade agencies’, importers’ and brokers’ service compliance in relation to product quality and safety

Nonconformity management. The Contractor shall require the client to submit, evidence of the following as per timelines below (in calendar days from the closing meeting of the site audit): implemented correction 20 days 60 days Root cause including methodology used, analysis, and results 20 days 60 days implemented systemic corrective actions to eliminate each nonconfor- mity, including consideration of the impact to other similar processes and products 60 days 60 days verification of effectiveness of imple- mented corrective actions 60 days 60 days In cases where the accepted corrective action plan for a nonconformity is found not acceptable, the Contractor shall resolve the outstanding issues with the client within a maximum of ninety (90) calendar days from the closing meeting of the audit. If resolution cannot be completed, the final audit result shall be considered failed and the IATF database shall be updated. The certification decision shall be negative and the client shall start over with an initial certification audit. The current valid certificate shall be immediately withdrawn. A major nonconformity shall require onsite verification. In exceptional case(s) where the implementation of corrective actions cannot be completed within a maximum of ninety (90) calendar days from the closing meeting of the site audit, the Contractor shall consider the nonconformity open but 100% re-solved when the following conditions have been met: - Scheduled onsite follow-up audit based on the accepted action plan and prior to the next audit. - Containment of the condition to prevent risk to the customer has been taken, including a review of the systemic impact on the client’s process. client`s process - Documented evidence of an acceptable action plan, instructions, and records re-cords to demonstrate the elimination of the nonconformity condition, including inclu-ding a review of the systemic impact on the client’s process. client`s process For minor nonconformities the Contractor may verify the effective implementation of the identified corrective actions at the next audit instead of verification during an additional ad-ditional onsite verification visit. In cases where the accepted corrective action plan is found to be not effectively implemented, a new major nonconformity shall be issued TÜV Rheinland Cert GmbH LGA InterCert Zertifizierungsgesellschaft mbH Headquater: Xx Xxxxxx Xxxxx 00000 Xxxx Phone: +00 000 000 0 Faks: +00 000 000 0000 E-mail: xxxxxxx@xx.xxx.xxx Headquater: Xxxxxxxx. 0 00000 Xxxxxxxx Phone: +00 000 000 0000 Faks: +00 000 000 0000 E-mail: xxxxxxxxx@xx.xxx.xxx MS-0043514_pl_en Rev. 11 (20240122). GENERAL TERMS AND CONDITIONS OF CERTIFICATION OF TÜV RHEINLAND CERT GMBH / LGA INTERCERT GMBH against the corrective action process and the previous minor nonconformity shall be reissued as a major nonconformity. This will lead to automatic suspension of the certificate. When a nonconformity is identified during a Recertification Audit by the Contractor, then the decertification process (see section 8.0 of the rules) shall be initiated on the last audit day (see section 8.1.c of the rules). Nonconformity Management cost for all audits will be charged separately. It may become necessary for the Contractor to conduct audits of certified clients to investigate performance complaints (see section 8.1 a/b of the rules), in response to changes to the client’s quality management system (see section 3.2 of the rules), significant changes at the client’s site or as a result of a suspended certificate (see section 8.3 of the rules). Clients cannot deny Special Audits. Special audits for non-conformity management and OEM special status/ complaints will be charged separately. The client has to notify the former certification body about the intent to transfer to TÜV Rheinland. (= the Contractor) The contract between the client and the Contractor can be extended until all transfer activities to the new IATF- recognized certification body is completed. The only use of the IATF Logo related to the IATF certification scheme is as displayed on the certificate issued by the Contractor. Any other use of the IATF logo, separately or not, is prohibited. Note: the client can make copies of the IATF 16949 certificate bearing the IATF logo for marketing and advertising purposes. In case of a multi-site contract signed between the HQ of the client and the Contractor these Terms and Conditions shall apply to all manufacturing sites and remote locations being part of the contract. Upon successful recertification, the term of the certificate is extended by another 3 years minus 1 day, starting from the recertification decision. The re-certification audit and the positive certification decision must have been done by the expiry date. - ISO 22000 - Management systems for food safety - Requirements for any organization in the food chain - FSSC 22000 Food v5.1 (ISO 22000 + ISO / TS 22002-1) - ISO / TS 22002-1 - Prerequisite programs on food safety - Part 1: Food manufacturing - FSSC 22000 Packaging v5.1 (ISO 22000 + ISO / TS 22002-4) - ISO / TS 22002-4 - Prerequisite programs on food safety - Part 4: Food packaging manufacturing e.g. FSSC 22000 Scheme v5.1, Part 2 (xxx.xxxx00000.xxx). - the order for auditing in accordance with standard FSSC 22000, - the detailed results relating to the order, the audit and certification in accordance with standard XXXX 00000, regardless of success or otherwise in the audit process. This information will be filed with the Foundation FSSC 22000 in its online database (Portal) and on the FSSC 22000 homepage (www.fssc22000). - information according serious event details received from the client. - to enter the property, the business, operational and storage areas and means of transport during business or operation hours, - to carry out inspections, - share information about the certified organization with the Foundation FSSC 22000 and government agencies, as appropriate, - to view and examine all written and electronic business documents, - to request necessary information. If critical nonconformities are found, Foundation FSSC 22000 may establish sanctions against the client, which may lead to the withdrawal of the certificate. TÜV Rheinland Cert GmbH LGA InterCert Zertifizierungsgesellschaft mbH Headquater: Xx Xxxxxx Xxxxx 00000 Xxxx Phone: +00 000 000 0 Faks: +00 000 000 0000 E-mail: xxxxxxx@xx.xxx.xxx Headquater: Xxxxxxxx. 0 00000 Xxxxxxxx Phone: +00 000 000 0000 Faks: +00 000 000 0000 E-mail: xxxxxxxxx@xx.xxx.xxx MS-0043514_pl_en Rev. 11 (20240122). thereafter within 3-year-terms. The client can voluntary choose to replace all surveillance and recertification audits by unannounced annual audits. The client must inform the Contractor in writing, within 2 weeks after stage 2 closure, about the blackout days for the unannounced surveillance audit. Blackout days are the days in which no unannounced audit can be carried out (e.g. company holidays, extensive maintenance activities in production, etc.) The company has 10 days per calendar year at its disposal for this purpose. Initial certifications are announced. be consecutively withdrawn. for the Contractor, especially remuneration for travel time, travel costs and the planning of the audit. - any possible legal steps regarding product safety or product compliance, - client becomes aware that his product poses health risks or that statutory requirements are not being met, - legal proceedings, prosecutions and the outcomes of these related to food safety or legality, - public food safety events in connection with the client (such as e.g. public recalls, calamities, etc.), - extraordinary events which pose major threats to food safety or certification, such as war, strike, riot, political instability, geopolitical tension, terrorism, crime, pandemic, flood, earthquake, malicious computer hacking, other natural or man-made disasters. - any significant changes that affect the compliance with the Scheme requirements. Contact the Contractor in cases where there is doubt over the significance of a change, - changes to organization name, contact address and site details, - changes to organization (e.g. legal, commercial, organizational status or ownership) and management (e.g. key managerial, decision making or technical staff), - changes to the management system, scope of operations and product categories covered by the certified management system, - any other change that renders the information on the certificate inaccurate. assess the situation, if applicable will take any appropriate action, respectively verification activities. These activities may have effects on the certified status of the client. of an extraordinary audit announced at short notice in accordance with Section 2.5 - IFS Food v7 – Standard for assessing product and process compliance in relation to food safety and quality - IFS Food v8 - Standard for auditing product and process conformity in relation to food safety and quality - IFS Logistics v2.3 - Standard for auditing logistical services in relation to product quality and safety - IFS Broker v3.1 - Standard for auditing trade agencies’, importers’ and brokers’ service compliance in relation to product quality and safety

Nonconformity management. The Contractor shall require the client to submit, evidence of the following as per timelines below (in calendar days from the closing meeting of the site audit): implemented correction 20 days 60 days Root cause including methodology used, analysis, and results 20 days 60 days implemented systemic corrective actions to eliminate each nonconfor- mity, including consideration of the impact to other similar processes and products 60 days 60 days verification of effectiveness of imple- mented corrective actions 60 days 60 days In cases where the accepted corrective action plan for a nonconformity is found not acceptable, the Contractor shall resolve the outstanding issues with the client within a maximum of ninety (90) calendar days from the closing meeting of the audit. If resolution cannot be completed, the final audit result shall be considered failed and the IATF database shall be updated. The certification decision shall be negative and the client shall start over with an initial certification audit. The current valid certificate shall be immediately withdrawn. A major nonconformity shall require onsite verification. In exceptional case(s) where the implementation of corrective actions cannot be completed within a maximum of ninety (90) calendar days from the closing meeting of the site audit, the Contractor shall consider the nonconformity open but 100% re-solved when the following conditions have been met: - Scheduled onsite follow-up audit based on the accepted action plan and prior to the next audit. - Containment of the condition to prevent risk to the customer has been taken, including a review of the systemic impact on the client’s client`s process. - Documented evidence of an acceptable action plan, instructions, and records to demonstrate the elimination of the nonconformity condition, including a review of the systemic impact on the client’s client`s process. For minor nonconformities the Contractor may verify the effective implementation of the identified corrective actions at the next audit instead of verification during an additional onsite verification visit. In cases where the accepted corrective action plan is found to be not effectively implemented, a new major nonconformity shall be issued TÜV Rheinland Cert GmbH LGA InterCert Zertifizierungsgesellschaft mbH Headquater: Xx Xxxxxx Xxxxx 00000 Xxxx Phone: +00 000 000 0 Faks: +00 000 000 0000 E-mail: xxxxxxx@xx.xxx.xxx Headquater: Xxxxxxxx. 0 00000 Xxxxxxxx Phone: +00 000 000 0000 Faks: +00 000 000 0000 E-mail: xxxxxxxxx@xx.xxx.xxx MS-0043514_pl_en Rev. 11 (20240122). GENERAL TERMS AND CONDITIONS OF CERTIFICATION OF TÜV RHEINLAND CERT GMBH / LGA INTERCERT GMBH against the corrective action process and the previous minor nonconformity shall be reissued as a major nonconformity. This will lead to automatic suspension of the certificate. When a nonconformity is identified during a Recertification Audit by the Contractor, then the decertification process (see section 8.0 of the rules) shall be initiated on the last audit day (see section 8.1.c of the rules). Nonconformity Management cost for all audits will be charged separately. It may become necessary for the Contractor to conduct audits of certified clients to investigate performance complaints (see section 8.1 a/b of the rules), in response to changes to the client’s quality management system (see section 3.2 of the rules), significant changes at the client’s site or as a result of a suspended certificate (see section 8.3 of the rules). Clients cannot deny Special Audits. Special audits for non-conformity management and OEM special status/ complaints will be charged separately. The client has to notify the former certification body about the intent to transfer to TÜV Rheinland. (= the Contractor) The contract between the client and the Contractor can be extended until all transfer activities to the new IATF- recognized certification body is completed. The only use of the IATF Logo related to the IATF certification scheme is as displayed on the certificate issued by the Contractor. Any other use of the IATF logo, separately or not, is prohibited. Note: the client can make copies of the IATF 16949 certificate bearing the IATF logo for marketing and advertising purposes. In case of a multi-site contract signed between the HQ of the client and the Contractor these Terms and Conditions shall apply to all manufacturing sites and remote locations being part of the contract. Upon successful recertification, the term of the certificate is extended by another 3 years minus 1 day, starting from the recertification decision. The re-certification audit and the positive certification decision must have been done by the expiry date. - ISO 22000 - Management systems for food safety - Requirements for any organization in the food chain - FSSC 22000 Food v5.1 (ISO 22000 + ISO / TS 22002-1) - ISO / TS 22002-1 - Prerequisite programs on food safety - Part 1: Food manufacturing - FSSC 22000 Packaging v5.1 (ISO 22000 + ISO / TS 22002-4) - ISO / TS 22002-4 - Prerequisite programs on food safety - Part 4: Food packaging manufacturing e.g. FSSC 22000 Scheme v5.1, Part 2 (xxx.xxxx00000.xxx). - the order for auditing in accordance with standard FSSC 22000, - the detailed results relating to the order, the audit and certification in accordance with standard XXXX 00000, regardless of success or otherwise in the audit process. This information will be filed with the Foundation FSSC 22000 in its online database (Portal) and on the FSSC 22000 homepage (www.fssc22000). - information according serious event details received from the client. - to enter the property, the business, operational and storage areas and means of transport during business or operation hours, - to carry out inspections, - share information about the certified organization with the Foundation FSSC 22000 and government agencies, as appropriate, - to view and examine all written and electronic business documents, - to request necessary information. If critical nonconformities are found, Foundation FSSC 22000 may establish sanctions against the client, which may lead to the withdrawal of the certificate. TÜV Rheinland Cert GmbH LGA InterCert Zertifizierungsgesellschaft mbH Headquater: Xx Xxxxxx Xxxxx 00000 Xxxx Phone: +00 000 000 0 Faks: +00 000 000 0000 E-mail: xxxxxxx@xx.xxx.xxx Headquater: Xxxxxxxx. 0 00000 Xxxxxxxx Phone: +00 000 000 0000 Faks: +00 000 000 0000 E-mail: xxxxxxxxx@xx.xxx.xxx MS-0043514_pl_en Rev. 11 (20240122). thereafter within 3-year-terms. The client can voluntary choose to replace all surveillance and recertification audits by unannounced annual audits. The client must inform the Contractor in writing, within 2 weeks after stage 2 closure, about the blackout days for the unannounced surveillance audit. Blackout days are the days in which no unannounced audit can be carried out (e.g. company holidays, extensive maintenance activities in production, etc.) The company has 10 days per calendar year at its disposal for this purpose. Initial certifications are announced. be consecutively withdrawn. for the Contractor, especially remuneration for travel time, travel costs and the planning of the audit. - any possible legal steps regarding product safety or product compliance, - client becomes aware that his product poses health risks or that statutory requirements are not being met, - legal proceedings, prosecutions and the outcomes of these related to food safety or legality, - public food safety events in connection with the client (such as e.g. public recalls, calamities, etc.), - extraordinary events which pose major threats to food safety or certification, such as war, strike, riot, political instability, geopolitical tension, terrorism, crime, pandemic, flood, earthquake, malicious computer hacking, other natural or man-made disasters. - any significant changes that affect the compliance with the Scheme requirements. Contact the Contractor in cases where there is doubt over the significance of a change, - changes to organization name, contact address and site details, - changes to organization (e.g. legal, commercial, organizational status or ownership) and management (e.g. key managerial, decision making or technical staff), - changes to the management system, scope of operations and product categories covered by the certified management system, - any other change that renders the information on the certificate inaccurate. assess the situation, if applicable will take any appropriate action, respectively verification activities. These activities may have effects on the certified status of the client. of an extraordinary audit announced at short notice in accordance with Section 2.5 - IFS Food v7 – Standard for assessing product and process compliance in relation to food safety and quality - IFS Food v8 - Standard for auditing product and process conformity in relation to food safety and quality - IFS Logistics v2.3 - Standard for auditing logistical services in relation to product quality and safety - IFS Broker v3.1 - Standard for auditing trade agencies’, importers’ and brokers’ service compliance in relation to product quality and safety

Nonconformity management. The Contractor shall require the client to submit, evidence of the following as per timelines below (in calendar days from the closing meeting of the site audit): implemented correction 20 days 60 days Root cause including methodology used, analysis, and results 20 days 60 days implemented systemic corrective actions to eliminate each nonconfor- mity, including consideration of the impact to other similar processes and products 60 days 60 days verification of effectiveness of imple- mented corrective actions 60 days 60 days In cases where the accepted corrective action plan for a nonconformity is found not acceptable, the Contractor shall resolve the outstanding issues with the client within a maximum of ninety (90) calendar days from the closing meeting of the audit. If resolution cannot be completed, the final audit result shall be considered failed and the IATF database shall be updated. The certification decision shall be negative and the client shall start over with an initial certification audit. The current valid certificate shall be immediately withdrawn. A major nonconformity shall require onsite verification. In exceptional case(s) where the implementation of corrective actions cannot be completed within a maximum of ninety (90) calendar days from the closing meeting of the site audit, the Contractor shall consider the nonconformity open but 100% re-solved when the following conditions have been met: - Scheduled onsite follow-up audit based on the accepted action plan and prior to the next audit. - Containment of the condition to prevent risk to the customer has been taken, including a review of the systemic impact on the client’s process. - Documented evidence of an acceptable action plan, instructions, and records to demonstrate the elimination of the nonconformity condition, including a review of the systemic impact on the client’s process. For minor nonconformities the Contractor may verify the effective implementation of the identified corrective actions at the next audit instead of verification during an additional onsite verification visit. In cases where the accepted corrective action plan is found to be not effectively implemented, a new major nonconformity shall be issued TÜV Rheinland Cert GmbH LGA InterCert Zertifizierungsgesellschaft mbH Headquater: Xx Xxxxxx Xxxxx 00000 Xxxx Phone: +00 000 000 0 Faks: +00 000 000 0000 E-mail: xxxxxxx@xx.xxx.xxx Headquater: Xxxxxxxx. 0 00000 Xxxxxxxx Phone: +00 000 000 0000 Faks: +00 000 000 0000 E-mail: xxxxxxxxx@xx.xxx.xxx MS-0043514_pl_en MS-0043514 Rev. 11 12 (20240122). 20240516) GENERAL TERMS AND CONDITIONS OF CERTIFICATION OF TÜV RHEINLAND CERT GMBH / LGA INTERCERT GMBH InterCert Zertifizierungsgesellschaft mbH against the corrective action process and the previous minor nonconformity shall be reissued as a major nonconformity. This will lead to automatic suspension of the certificate. When a nonconformity is identified during a Recertification Audit by the Contractor, then the decertification process (see section 8.0 of the rules) shall be initiated on the last audit day (see section 8.1.c of the rules). Nonconformity Management cost for all audits will be charged separately. It may become necessary for the Contractor to conduct audits of certified clients to investigate performance complaints (see section 8.1 a/b of the rules), in response to changes to the client’s quality management system (see section 3.2 of the rules), significant changes at the client’s site or as a result of a suspended certificate (see section 8.3 of the rules). Clients cannot deny Special Audits. Special audits for non-conformity management and OEM special status/ complaints will be charged separately. The client has to notify the former certification body about the intent to transfer to TÜV Rheinland. (= the Contractor) The contract between the client and the Contractor can be extended until all transfer activities to the new IATF- recognized certification body is completed. The only use of the IATF Logo related to the IATF certification scheme is as displayed on the certificate issued by the Contractor. Any other use of the IATF logo, separately or not, is prohibited. Note: the client can make copies of the IATF 16949 certificate bearing the IATF logo for marketing and advertising purposes. In case of a multi-site contract signed between the HQ of the client and the Contractor these Terms and Conditions shall apply to all manufacturing sites and remote locations being part of the contract. Upon successful recertification, the term of the certificate is extended by another 3 years minus 1 day, starting from the recertification decision. The re-certification audit and the positive certification decision must have been done by the expiry date. - ISO 22000 - Management systems for food safety - Requirements for any organization in the food chain - FSSC 22000 Food v5.1 (ISO 22000 + ISO / TS 22002-1) - ISO / TS 22002-1 - Prerequisite programs on food safety - Part 1: Food manufacturing - FSSC 22000 Packaging v5.1 (ISO 22000 + ISO / TS 22002-4) - ISO / TS 22002-4 - Prerequisite programs on food safety - Part 4: Food packaging manufacturing e.g. FSSC 22000 Scheme v5.1, Part 2 (xxx.xxxx00000.xxx). - the order for auditing in accordance with standard FSSC 22000, - the detailed results relating to the order, the audit and certification in accordance with standard XXXX 00000, regardless of success or otherwise in the audit process. This information will be filed with the Foundation FSSC 22000 in its online database (Portal) and on the FSSC 22000 homepage (www.fssc22000). - information according serious event details received from the client. - to enter the property, the business, operational and storage areas and means of transport during business or operation hours, - to carry out inspections, - share information about the certified organization with the Foundation FSSC 22000 and government agencies, as appropriate, - to view and examine all written and electronic business documents, - to request necessary information. If critical nonconformities are found, Foundation FSSC 22000 may establish sanctions against the client, which may lead to the withdrawal of the certificate. TÜV Rheinland Cert GmbH LGA InterCert Zertifizierungsgesellschaft mbH Headquater: Xx Xxxxxx Xxxxx 00000 Xxxx Phone: +00 000 000 0 Faks: +00 000 000 0000 E-mail: xxxxxxx@xx.xxx.xxx Headquater: Xxxxxxxx. 0 00000 Xxxxxxxx Phone: +00 000 000 0000 Faks: +00 000 000 0000 E-mail: xxxxxxxxx@xx.xxx.xxx MS-0043514_pl_en MS-0043514 Rev. 11 12 (20240122). 20240516) thereafter within 3-year-terms. The client can voluntary choose to replace all surveillance and recertification audits by unannounced annual audits. The client must inform the Contractor in writing, within 2 weeks after stage 2 closure, about the blackout days for the unannounced surveillance audit. Blackout days are the days in which no unannounced audit can be carried out (e.g. company holidays, extensive maintenance activities in production, etc.) The company has 10 days per calendar year at its disposal for this purpose. Initial certifications are announced. be consecutively withdrawn. for the Contractor, especially remuneration for travel time, travel costs and the planning of the audit. - any possible legal steps regarding product safety or product compliance, - client becomes aware that his product poses health risks or that statutory requirements are not being met, - legal proceedings, prosecutions and the outcomes of these related to food safety or legality, - public food safety events in connection with the client (such as e.g. public recalls, calamities, etc.), - extraordinary events which pose major threats to food safety or certification, such as war, strike, riot, political instability, geopolitical tension, terrorism, crime, pandemic, flood, earthquake, malicious computer hacking, other natural or man-made disasters. - any significant changes that affect the compliance with the Scheme requirements. Contact the Contractor in cases where there is doubt over the significance of a change, - changes to organization name, contact address and site details, - changes to organization (e.g. legal, commercial, organizational status or ownership) and management (e.g. key managerial, decision making or technical staff), - changes to the management system, scope of operations and product categories covered by the certified management system, - any other change that renders the information on the certificate inaccurate. assess the situation, if applicable will take any appropriate action, respectively verification activities. These activities may have effects on the certified status of the client. of an extraordinary audit announced at short notice in accordance with Section 2.5 - IFS Food v7 – Standard for assessing product and process compliance in relation to food safety and quality - IFS Food v8 - Standard for auditing product and process conformity in relation to food safety and quality - IFS Logistics v2.3 - Standard for auditing logistical services in relation to product quality and safety - IFS Broker v3.1 - Standard for auditing trade agencies’, importers’ and brokers’ service compliance in relation to product quality and safety