24x7 Support Plan Benefits. The 24x7 Support Plan service is a yearly renewable per Relianoid (aka ZEVENET) appliance (or deployment) service plan, which includes the following benefits: Relianoid 8x5 Support Benefits 24x7 Support Plan Service Scope Software Updates Latest Relianoid (aka ZEVENET) software releases available, Community and Enterprise. Software Product Upgrades Downloads of full system upgrades available. Platform Supported Virtual, hardware, bare metal, cloud or microservices platforms supported. Dedicated Engineer Direct contact with Relianoid Engineers. Assistance Cases Reporting of issues to be analyzed by our Team. Cybersecurity Services Remote services available to be up to date with security lists, signatures and real-time threat detection for the IPDS module.
24x7 Support Plan Benefits. The 24x7 Support Plan service is a yearly renewable per RELIANOID appliance (or deployment) service plan, which includes the following benefits: RELIANOID 24X7 Support Benefits 24x7 Support Plan Service Scope Software Updates Latest RELIANOID software releases available, Community and Enterprise. Software Product Upgrades Downloads of full system upgrades available. Platform Supported Virtual, hardware, bare metal, cloud or microservices platforms supported. Dedicated Engineer Direct contact with Relianoid Engineers. Assistance Cases Reporting of issues to be analyzed by our Team. Cybersecurity Services Remote services available to be up to date with security lists, signatures and real-time threat detection for the IPDS module.
