Common use of 8x5 Support Benefits Clause in Contracts

8x5 Support Benefits. The 8x5 Support Plan service is a yearly renewable per ZEVENET appliance (or deployment) service plan, which includes the following benefits: ZEVENET Support Benefits 8x5 Support Plan Service Scope Software Updates Latest ZEVENET software releases available, Community and Enterprise. Software Product Upgrades Downloads of full system upgrades available. Platform Supported Virtual, hardware, bare metal, cloud or microservices platforms supported. Dedicated Engineer Direct contact with ZEVENET Engineers. Assistance Cases Reporting of issues to be analyzed by our Team. Cybersecurity Services Remote services available to be up to date with security lists, signatures and real-time threat detection for the IPDS module.

8x5 Support Benefits. The 8x5 Support Plan service is a yearly renewable per ZEVENET Zevenet appliance (or deployment) service plan, which includes the following benefits: ZEVENET Zevenet Support Benefits 8x5 Support Plan Service Scope Software Updates Latest ZEVENET Zevenet software releases available, Community and Enterprise. Software Product Upgrades Downloads of full system upgrades available. Platform Supported Virtual, hardware, bare metal, cloud or microservices platforms supported. Dedicated Engineer Direct contact with ZEVENET Zevenet Engineers. Assistance Cases Reporting of issues to be analyzed by our Team. Cybersecurity Services Remote services available to be up to date with security lists, signatures and real-time threat detection for the IPDS module.

8x5 Support Benefits. The 8x5 Support Plan service is a yearly renewable per ZEVENET SKUDONET appliance (or deployment) service plan, which includes the following benefits: ZEVENET SKUDONET Support Benefits 8x5 Support Plan Service Scope Software Updates Latest ZEVENET SKUDONET software releases available, Community and Enterprise. Software Product Upgrades Downloads of full system upgrades available. Platform Supported Virtual, hardware, bare metal, cloud or microservices platforms supported. Dedicated Engineer Direct contact with ZEVENET EngineersSKUDONET Engineers through the official channels available. Assistance Cases Reporting of issues to be analyzed by our Support Team. Cybersecurity Services Remote services available to be up to date with security lists, signatures and real-time threat detection for the IPDS module.