Acceptance of Non-Emergency Maintenance. Unless as otherwise agreed to by County on a case-by-case basis, for non-emergency maintenance, County shall have a ten (10) business day period to test any maintenance changes prior to Vendor introducing such maintenance changes into production (the "Maintenance Acceptance Period"). In the event that County rejects, for good cause, any maintenance changes during the Maintenance Acceptance Period, Vendor shall not introduce such rejected maintenance changes into production. At the end of the Maintenance Acceptance Period, if County has not rejected the maintenance changes, the maintenance changes shall be deemed to be accepted by County and Vendor shall be entitled to introduce the maintenance changes into production. Customization/ Integration Services. Vendor shall provide the Customization/ Integration Services, if any, described in an Exhibit A. The Services Fees shall be inclusive of all fees and costs for the Customization/Integration Services. Training Services. Vendor shall provide the Training Services, if any, described in an Exhibit A. The Services Fees shall be inclusive of all fees and costs for the Training Services.
Appears in 4 contracts
Samples: Master Agreement, Master Agreement, Master Agreement
