Access Administration. Access to the Subscription Service by ServiceNow employees and contractors is protected by authentication and authorization mechanisms. User authentication is required to gain access to production and sub-production instances. Access privileges are based on job requirements and are revoked upon termination of employment or consulting relationships. Production infrastructure includes appropriate user account and password controls (e.g., the required use of VPN connections, complex passwords with expiration dates, and a two-factored authenticated connection) and is accessible for administration.
Appears in 7 contracts
Samples: Subscription Service Agreement, Data Processing Agreement, Subscription Service Agreement
Access Administration. Access to the Subscription Service by ServiceNow employees and contractors is protected by authentication and authorization mechanisms. User authentication is required to gain access to production and sub-production instances. Access privileges are based on job requirements and are revoked upon termination of employment or consulting relationships. Production infrastructure includes appropriate user account and password controls (e.g., the required use of VPN connections, complex passwords with expiration dates, and a two-two- factored authenticated connection) and is accessible for administration.
Appears in 2 contracts
Samples: Ordering Agreement, Ordering Agreement
Access Administration. Access to the Subscription Service by ServiceNow employees and contractors is protected by authentication and authorization mechanisms. User authentication is required to gain access to production and sub-sub- production instancessystems. Access privileges are based on job requirements and are revoked upon termination of employment or consulting relationshipsrelationship. Production infrastructure includes appropriate user account and password controls (e.g.for example, the required use of VPN virtual private network connections, complex passwords with expiration dates, and a two-factored authenticated connection) and is accessible for administration.
Appears in 2 contracts
Samples: Master Subscription Service Agreement, Master Ordering Agreement
Access Administration. Access to the Subscription Service ServiceNow Data by ServiceNow Vendor’s employees and contractors is protected by authentication and authorization mechanisms. User authentication is required to gain access to production and sub-production instancesServiceNow Data. Access privileges are based on job requirements and are revoked upon termination of employment or consulting relationships. Production infrastructure includes appropriate user account and password controls (e.g., the required use of VPN connections, complex passwords with expiration dates, and a two-factored authenticated connection) and is accessible for administration.
Appears in 1 contract
Samples: Vendor Data Protection Addendum
Access Administration. Access to the Subscription Service by ServiceNow Paygle employees and contractors is protected by authentication and authorization mechanisms. User authentication is required to gain access to production and sub-sub- production instancessystems. Access privileges are based on job requirements and are revoked upon termination of employment or consulting relationshipsrelationship. Production infrastructure includes appropriate user account and password controls (e.g.for example, the required use of VPN virtual private network connections, complex passwords with expiration dates, and a two-two- factored authenticated connection) and is accessible for administration.
Appears in 1 contract
Samples: Master Agreement