Access by Contractor. 4.41 The Contractor will be required to notify the Company of the need to access the Company facility through the Security services contacts, call centre or through KPLC point of contact for this SLA as follows: Access Type Notification Time Routine Maintenance 1 day Emergency Access Immediately
Appears in 7 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Access by Contractor. 4.41 4.4.1. The Contractor will be required to notify the Company of the need to access the Company facility through the Security services contacts, call centre or through KPLC point of contact for this SLA as follows: Access Type Notification Time Routine Maintenance 1 day Emergency Access Immediately
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Access by Contractor. 4.41 The Contractor will be required to notify the Company of the need to access the Company facility through the Security services contacts, call centre or through KPLC point of contact for this SLA as follows: SLA. Access Type Notification Time Routine Maintenance 1 day 2 working days Emergency Access ImmediatelyImmediately The Contractor will be required to provide the following information;
Appears in 3 contracts
Samples: www.kplc.co.ke, www.kplc.co.ke, www.kplc.co.ke